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Cisco Network And Content Development Engineer Resume

TECHNICAL SKILLS:

Switching: VLAN, VTP, STP, RSTP.

Security: NAT, Access - lists, IPSec VPN.

Switches: SG300, Sx500 Stackable switches.

Security Appliance: SA540.

Routers: RV042G.

Access Points: WAP121, WAP321, SPA9X2 Series Phones.

Others: Wireshark, Windows 7, Vista, XP, MS Word 2000-2007, MS Outlook, MS Excel, MS PowerPoint, Communication, Organization and Teamwork.

PROFESSIONAL EXPERIENCE:

Confidential

Cisco Network and Content Development Engineer

Responsibilities:

  • Accomplished Network Test Engineer with 4 years of experience in testing of network protocols, with expertise in analysis and testing flow - including IP routing and switching
  • Testing Design Under Test (DUT), analyze ingress - egress packet traffic from sniffer tools
  • Highly experienced in scripting and develop test cases for L2, L3, & L4, systems, with functional and performance features
  • Support diagnostic and test activities to determine performance, validation and solutions to complex software problems
  • Experience of Ethernet systems and Telecom network protocols. (TCP/IP, Ethernet Layer 2 &3 bridging and routing)
  • Design and setting up the Automation test bed for functional and system test cases.
  • Reviewing and modifying the test plan for automating the test cases.
  • Scripted features like dual channel, single channel SNMP and other VSM (proprietary features).
  • Installed and tested multi-protocol on Cisco routers and switches.
  • Experienced in generating and analyzing different packets using traffic generators.
  • Troubleshooting issues and outages on Trunks and Router interfaces extensively.
  • Monitor the operability and reliability of network with IP camera
  • Involved in running the automation scripts on different builds and products and debugging the issues.
  • Worked with the development team in resolving and debugging the network and protocol issues.
  • Incorporated test cases according to testing requirements for this project.
  • Primary responsibilities involved compliance and acceptance testing with routing protocols OSPF and IS-IS, TCP/IP and UDP throughput, Head-End failover, Latency (round-trip), AAA, NMS, DHCP, Utility IQ.
  • SONET ring testing for migration to IP (Packet-Switching) TDM networks.
  • Gathered results, test progress collection and reporting.
  • Developed test plan and test cases for Ethernet, SONET, Wireless, products
  • Worked with all levels of testing, Unit/Function Testing, System Integration Testing and Network Level Testing
  • Network testing with NERC, SCADA features for SONET, AMI Backhaul and IP enablement, Throughput, Latency, Redundancy, and drive-through (Sector fail-over) to support diagnostics, and test activities to determine performance, and validation
  • Testing for DHCP and port security tests by ACLs (Access Control Lists), CISCO ACS
  • Simulate customer’s topologies within the available sources
  • Working experience with Spirent Test Center, Ixia traffic generator, and Cisco L2 switch configuration, L2/L3 Ethernet protocols and network topologies
  • Experience with Network Management Systems (NMS) testing, Video Surveillance Management (VSM), Multiprotocol Label Switching (MPLS), Quality of Service (QoS), Class of Service (CoS), and SNMP
  • Experience with infrastructure and network management for wired and wireless devices
  • Experience with test automation using Unix shell, Perl, TcL/Expect)
  • Work with Cisco Small Business Content Development Team. (SBCD)
  • Upload the content to help customers with similar problems.
  • Testing/Troubleshooting new devices (Routers, Switches, IP Cameras & IP Phones).
  • Technical writing of support documents for Confidential .
  • Documenting the procedures for setup/troubleshoot new devices.
  • Work With L1 and L2 Engineers to help them resolve the case and Documenting them to help customers
  • Create content for new released devices and work on the technical assistance and support forums
  • Work on Cisco Request for Documentation (RFD) forum by assisting customers to solve problems on
  • Configuration set up and basic troubleshooting.
  • Installation of new Cisco Routers/Switches, Configuration and connection to the rest of the network
  • Windows Vista/XP/7/Server2003, Linux, Visio 2007, VMware, MS office 2003/2007/2010 , Wireshark
  • Testing Basic VPN - Site to Site, SSL, NAT, and Core-Architecture.
  • Hands-on experience with Cisco Routers, Multi Layer Switching configurations and troubleshooting such as Cisco Routers
  • Testing of Static Routing, Dynamic Routing, QoS, firmware upgrades, LAN and WAN.
  • Wide knowledge of LAN / WAN management
  • Effective human relations and teamwork skills
  • Troubleshooting of personal computers.
  • On line Support to customers concerning their computer problems
  • Designed, installed, configured, administrated and troubleshot LAN/WAN infrastructure
  • Work with Cisco Small Business Content Development Team. (SBCD)
  • Upload the content to help customers with similar problems.
  • Testing/Troubleshooting new devices (Routers, Switches, IP Cameras & IP Phones).
  • Documenting the procedures for setup/troubleshoot new devices.
  • Technical writing of support documents for Confidential .
  • Work With L1 and L2 Engineers to help them resolve the case and Documenting them to help customers
  • Create content for new released devices and work on the technical assistance and support forums
  • Work on Cisco Request for Documentation (RFD) forum by assisting customers to solve problems on
  • Configuration set up and basic troubleshooting.
  • Installation of new Cisco Routers/Switches, Configuration and connection to the rest of the network
  • Windows Vista/XP/7/Server2003, Linux, Visio 2007, VMware, MS office 2003/2007/2010 , Wireshark
  • Testing Basic VPN - Site to Site, SSL, NAT, and Core-Architecture.
  • Hands-on experience with Cisco Routers, Multi Layer Switching configurations and troubleshooting such as Cisco Routers
  • Testing of Static Routing, Dynamic Routing, QoS, firmware upgrades, LAN and WAN.
  • Knowledge of Cisco routers and switches:
  • Wide knowledge of LAN / WAN management
  • Effective human relations and teamwork skills
  • Troubleshooting of personal computers.
  • On line Support to customers concerning their computer problems
  • Designed, installed, configured, administrated and troubleshot LAN/WAN infrastructure.
  • Trained in new technologies.

Lab Assistant

Confidential

Responsibilities:

  • Attended calls from Professors on-campus and scheduled dates for evaluations.
  • Assigned/Scheduled evaluation to all student proctors ahead.
  • Worked with Microsoft word, power point, excel, copy, Scanning and other office work.
  • Exam grading, DCI software (formerly mrInterview).
  • Data Analysis

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