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Principal Infrastructure Engineer Resume

SUMMARY:

  • An IT Professional with 7+years of work experience in Application Support / Production Support and tools migration environments.
  • Area of expertise includes analysis, implementation, monitoring, technical documentation, testing for various Application software and Tools.
  • Experience on BMC Patrol Administration - Installation, Configuring and Tuning the Agent on Solaris, AIX, Linux and windows servers.
  • Knowledge on Bmc Event Manager (BEM)/Service Impact Manager (SIM)
  • Installing/Configuring Console Server, RT server and PCO
  • Installing KMs and configuring KMs
  • Expeience on Confidential Operation manager and OVO agent migration.
  • Identifying the GAP (Gap Analysis) between old OM agent and latest agent; and documenting Gap Analysis.
  • Installing and configuring Confidential Operations Agent (HTTPS) and Confidential Performance Agent (HP OVPA) on windows, AIX, HPUX and Solaris servers.
  • Installing and configuring the .
  • Deploying policy from Management server to Node server.
  • Basic health check of OVO agent after successful migration.
  • Installing/configuring the DBSPI, UXMON, WINMON etc
  • Creating node group and adding node to Node group in Management server.
  • Testing and documenting from management server side for OM configuration.
  • Ensuring all problems get resolved within agreed SLA and with all quality procedures
  • Hands on experience in installing and troubleshooting OV operations, OV Reporter, OV Performance Manager agents on different server platform (Unix, Linux and Windows).
  • Extensive knowledge and experience in Confidential OM implementation and administration.
  • Have implemented Confidential reporter and Performance Manager on windows and integrated with Confidential Operations Manager
  • Knowledge of Shell Scripting.
  • An efficient team player with strong leadership qualities

HARDWARE AND SOFTWARE ENVIRONMENT:

Operating Systems: UNIX, Windows2000/NT/XP

Languages: Shell Scripting

Products Tools: BMC Patrol, BMC Console Server, BMC RTServer, BMC Event Manager (BEM)/Service Impact Manager (SIM),HP Operations Manager, OMU, OMW, HP Performance Agent OVPA.

PROFESSIONAL EXPERIENCE:

Principal Infrastructure Engineer

Confidential

Technology: HP Operations Manager, HP OVO Agent, HP Performance Agent

Responsibilities:

  • Responsible for end to end Migration/Solution of Confidential Operations Agent (OVO Agent) for APJ customer.
  • Initiate a kick of meeting with respective client ADM to explain about the migration program, and migration plan etc.
  • Alone responsible for doing complete migration activities from DCS tools team for the assigned accounts.
  • Migrating older version of Confidential Operations agent to latest version as per SUMA and attaching to new OMU9 Management server.
  • Deploying Confidential OVPA (Performance agent) on all nodes for reporting purpose.
  • Identifying the GAP (Gap Analysis) between old OM agent and latest agent; and documenting Gap Analysis.
  • Performing network test before migrating the Confidential OM agent.
  • Creating node group and adding node to Node group in Management server.
  • Creating node hierarchy and adding the node to hierarchy for better visibility.
  • Installing and configuring Confidential Operations Agent (HTTPS) and Confidential Performance Agent (HP OVPA) on windows, AIX, HPUX and Solaris servers.
  • Installing and configuring the .
  • Deploying policy from Management server to Node server.
  • Basic health check of OVO agent after successful migration.
  • Installing/configuring the DBSPI, UXMON, WINMON etc
  • Customizing the OS monitoring by configuring the cfg files.
  • Adding node to Confidential Reporter (OVPR) for generating report.
  • Testing End to End event routing to SM7 ticketing tool by creating test events.
  • Testing and documenting from management server side for OM configuration.
  • Work closely with System Administrators and Project engineering teams towards analyzing and identification of OVO agent and Migration related issues.
  • Schedule and facilitate weekly review meetings with customer and discuss the status of various projects / tasks

Senior Specialist

Confidential

Technology: BMC Patrol, BEM and SIM

Responsibilities:

  • Installing/Configuring BMC Patrol Agent on UNIX and WINDOWS server
  • Monitoring the Unix and Windows servers using Patrol Agent
  • Installing/Configuring Console Server, RT server and PCO
  • Installing KMs and configuring KMs
  • Configuring Notification rule in BEM (Email/page and remedy ticket) by using Patrol Impact Explorer (PIE)
  • Experience on BEM
  • Working on BEM/SIM cell.
  • Start and stop cell
  • Working on SIM path.
  • Start/stop/restart PATH
  • Adding/removing agent from mcxp path
  • Installing patrol impact explorer PIE into desktop
  • Supporting Micron Technology US customer using Remedy and Clear Quest
  • Decommissioning the servers
  • Installation, Configuration and upgrading of Unix OS in user desktop, as well as servers

Associate Systems Engineer

Confidential

Technology: BMC Patrol, Console server, RT server

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