Principal Infrastructure Engineer Resume

SUMMARY:

An IT Professional with 7+years of work experience in Application Support / Production Support and tools migration environments.
Area of expertise includes analysis, implementation, monitoring, technical documentation, testing for various Application software and Tools.
Experience on BMC Patrol Administration - Installation, Configuring and Tuning the Agent on Solaris, AIX, Linux and windows servers.
Knowledge on Bmc Event Manager (BEM)/Service Impact Manager (SIM)
Installing/Configuring Console Server, RT server and PCO
Installing KMs and configuring KMs
Expeience on Confidential Operation manager and OVO agent migration.
Identifying the GAP (Gap Analysis) between old OM agent and latest agent; and documenting Gap Analysis.
Installing and configuring Confidential Operations Agent (HTTPS) and Confidential Performance Agent (HP OVPA) on windows, AIX, HPUX and Solaris servers.
Installing and configuring the .
Deploying policy from Management server to Node server.
Basic health check of OVO agent after successful migration.
Installing/configuring the DBSPI, UXMON, WINMON etc
Creating node group and adding node to Node group in Management server.
Testing and documenting from management server side for OM configuration.
Ensuring all problems get resolved within agreed SLA and with all quality procedures
Hands on experience in installing and troubleshooting OV operations, OV Reporter, OV Performance Manager agents on different server platform (Unix, Linux and Windows).
Extensive knowledge and experience in Confidential OM implementation and administration.
Have implemented Confidential reporter and Performance Manager on windows and integrated with Confidential Operations Manager
Knowledge of Shell Scripting.
An efficient team player with strong leadership qualities

HARDWARE AND SOFTWARE ENVIRONMENT:

Operating Systems: UNIX, Windows2000/NT/XP

Languages: Shell Scripting

Products Tools: BMC Patrol, BMC Console Server, BMC RTServer, BMC Event Manager (BEM)/Service Impact Manager (SIM),HP Operations Manager, OMU, OMW, HP Performance Agent OVPA.

PROFESSIONAL EXPERIENCE:

Principal Infrastructure Engineer

Confidential

Technology: HP Operations Manager, HP OVO Agent, HP Performance Agent

Responsibilities:

Responsible for end to end Migration/Solution of Confidential Operations Agent (OVO Agent) for APJ customer.
Initiate a kick of meeting with respective client ADM to explain about the migration program, and migration plan etc.
Alone responsible for doing complete migration activities from DCS tools team for the assigned accounts.
Migrating older version of Confidential Operations agent to latest version as per SUMA and attaching to new OMU9 Management server.
Deploying Confidential OVPA (Performance agent) on all nodes for reporting purpose.
Identifying the GAP (Gap Analysis) between old OM agent and latest agent; and documenting Gap Analysis.
Performing network test before migrating the Confidential OM agent.
Creating node group and adding node to Node group in Management server.
Creating node hierarchy and adding the node to hierarchy for better visibility.
Installing and configuring Confidential Operations Agent (HTTPS) and Confidential Performance Agent (HP OVPA) on windows, AIX, HPUX and Solaris servers.
Installing and configuring the .
Deploying policy from Management server to Node server.
Basic health check of OVO agent after successful migration.
Installing/configuring the DBSPI, UXMON, WINMON etc
Customizing the OS monitoring by configuring the cfg files.
Adding node to Confidential Reporter (OVPR) for generating report.
Testing End to End event routing to SM7 ticketing tool by creating test events.
Testing and documenting from management server side for OM configuration.
Work closely with System Administrators and Project engineering teams towards analyzing and identification of OVO agent and Migration related issues.
Schedule and facilitate weekly review meetings with customer and discuss the status of various projects / tasks

Senior Specialist

Confidential

Technology: BMC Patrol, BEM and SIM

Responsibilities:

Installing/Configuring BMC Patrol Agent on UNIX and WINDOWS server
Monitoring the Unix and Windows servers using Patrol Agent
Installing/Configuring Console Server, RT server and PCO
Installing KMs and configuring KMs
Configuring Notification rule in BEM (Email/page and remedy ticket) by using Patrol Impact Explorer (PIE)
Experience on BEM
Working on BEM/SIM cell.
Start and stop cell
Working on SIM path.
Start/stop/restart PATH
Adding/removing agent from mcxp path
Installing patrol impact explorer PIE into desktop
Supporting Micron Technology US customer using Remedy and Clear Quest
Decommissioning the servers
Installation, Configuration and upgrading of Unix OS in user desktop, as well as servers

Associate Systems Engineer

Confidential

Technology: BMC Patrol, Console server, RT server

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