Director of ITS/Chief Information Officer Resume

SUMMARY:

Over twenty - five years of progressively responsibility in higher education IT.
Started as a work-study doing data entry to being appointed Director of ITS.
As lead student analyst I managed a small team of Banner programmers.
In every position in education I’ve demonstrated strong oral and written communications skills.
These skills range from simple office memos to dealing with conflict at the work place.
Extensive knowledge of Banner and Oracle databases.

SKILLS:

Languages: Perl, C / Pro*C, C++, Visual Basic, SQL/Plus, PHP, Java, various Unix shells.

Operating Systems: Compact Unix/VMS, Linux, Windows XP/7.

Software/Database: Argos, Ellucian/SungardHE Banner, Crystal Reports, Form Fusion, IA - Plus, MS Office, OpenOffice, Oracle, Oracle Forms, TOAD, Subversion, etc.

EXPERIENCE:

Confidential

Director of ITS/Chief Information Officer

Responsibilities:

Computer hardware and software recommendations and purchasing.
Perform long range planning, budget management, and supervise all aspects of IT in a multi-campus setting.
Researched hardware and software that can be used to facilitate the Universities mission.

Confidential

IT Consultant

Responsibilities:

Temporary contract to setup Confidential Tapeload process for different data loads in an Oracle environment.
Update and manage Microsoft Access reports.
Convert reports to PL/SQL to customer specifications.

Confidential

Systems Analyst

Responsibilities:

Problem resolution and troubleshooting.
Alumni data conversion from IA-Plus to Confidential Banner.
Provide technical support to the offices of Admissions, Advancement, Alumni, AR-Sys, Financial Aid and Housing.
Implemented Adirondack Solutions housing software, Argos, Blackbaud, AlumniFinder, and various ancillary software packages for Confidential Banner.

Confidential

Student Systems Lead Analyst

Responsibilities:

Supported the Student, Financial Aid, and AR-Sys modules within Confidential .
Ancillary software interface development to/from Confidential Banner.
Managed student/financial aid user groups and team projects.
Prioritized resources for Banner product development.
Supervised the Student/Financial Aid development team.

Confidential

Systems Analyst

Responsibilities:

Value Added Developer (C, SQL/Plus, and 4GL) for IVR system.
Led student and financial aid data conversion from IA-Plus to Confidential Banner.
C/Cobol/Powerhouse Quiz programming with a VAX/VMS OS for IA-Plus.
ProC programming design and troubleshooting.

Confidential

Help Desk Operator

Responsibilities:

Provided technical support for users with software, operating systems, and hardware questions.
Developed software to better facilitate operations daily duties.
Production control and system load balancing for multiple network systems.
Maintained backups and printed output.
Data entry and processing.
Software development for award/adjustment letter processing.
PC, VMS, VT terminal support.

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