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Lead Tape/computer Operator Resume

TECHNICAL SKILLS

  • Word for Windows, Local Area Network (LAN) systems, Quest and Novell Software, MVS/XA, Microsoft Excel, Microsoft Access, Power Point, and Microsoft Outlook
  • IMS, CICS, JES2, SAR, SDSF, IMF, INFOMAN, NETVIEW, CA - SCHEDULER
  • ZEKE/ZEBB, APDOC, ROSCOE, OMEGAMON, MAILBOX, VTAM, TSO, VPSPRINT, LOTUS NOTES 8.5
  • BULKDATA, RADIO-EXPRESS, NV6000 AND VMS LEXICAL, HTML/Javascript

PROFESSIONAL EXPERIENCE

Confidential

Lead Tape/Computer Operator

Responsibilities:

  • Mount and dismount tape media in mid-range and mainframe tape drives, send and receive tapes to/from off-site storage, track media using proprietary tools.
  • Tape support includes vaulting, inserting and ejecting tapes from servers and tape drives.
  • Track media movement.
  • Check media in and out from offsite storage using customer tools.
  • Strictly follow customer tape processes and guidelines.
  • Work effectively as a single performer.
  • Interact with other team members, customers, support personnel and management.
  • Handle miscellaneous tasks as assigned.

Confidential

Night Shift Computer Operator

Responsibilities:

  • In a Mainframe environment, controlled and maintained the operation work flow of the P.G. County Government. Duties included:
  • Processing daily production jobs as warranted from run sheets and using TSO restarting and releasing jobs in CA-7 SCHEDULER
  • Notify the on call programmer for jobs that ad bends
  • IPL Production and Test LPAR Systems
  • MONITORING, and LOG ALL a/c units with alerts run system backups print, bind and distrubute all reports as directed +
  • Other duties assigned.

Confidential

Computer Operator

Responsibilities:

  • Experience with Linux, Windows 2003, XP, Excel
  • Operate all computer systems in accordance with established schedules and quality guidelines.
  • Run all programs for production systems.
  • Provide batch processing and tape backups.
  • Maintain accounting controls for tapes produced.
  • Log and report problems to management.
  • Assist the cooperative service locations in resolving issues of the Lotteries being out of balance.
  • Clarify operating instructions for other department personnel when necessary.
  • Support the Quality Assurance and Customer Service departments by furnishing requested information
  • Other duties assigned.

Confidential

Night Shift Computer Operator

Responsibilities:

  • Processing the END OF DAY Process
  • Transmitting Electronic Claims Transmissions
  • Resets Systems Status
  • Print and Distribute all Bills, Special Reports, and Priority Reports

Confidential

Console Computer Operator

Responsibilities:

  • Hardware and software analysis
  • Problem Resolution, Help Desk Resolution, ATM Machines Resolutions
  • Answer, log, and track all phone calls and problems reported to Service Desk, Generating Incident Tickets on Infoman Ticket Systems.
  • Updating documentation and escalation procedures when warranted
  • Monitoring all mini systems including IBM SYS99, AS400, VAX, UNIX,CICS
  • Insuring these systems are functional and backed up regularly
  • Printing of output reports, statements and checks

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