Lead Tape/Computer Operator Resume

TECHNICAL SKILLS

Word for Windows, Local Area Network (LAN) systems, Quest and Novell Software, MVS/XA, Microsoft Excel, Microsoft Access, Power Point, and Microsoft Outlook
IMS, CICS, JES2, SAR, SDSF, IMF, INFOMAN, NETVIEW, CA - SCHEDULER
ZEKE/ZEBB, APDOC, ROSCOE, OMEGAMON, MAILBOX, VTAM, TSO, VPSPRINT, LOTUS NOTES 8.5
BULKDATA, RADIO-EXPRESS, NV6000 AND VMS LEXICAL, HTML/Javascript

PROFESSIONAL EXPERIENCE

Confidential

Lead Tape/Computer Operator

Responsibilities:

Mount and dismount tape media in mid-range and mainframe tape drives, send and receive tapes to/from off-site storage, track media using proprietary tools.
Tape support includes vaulting, inserting and ejecting tapes from servers and tape drives.
Track media movement.
Check media in and out from offsite storage using customer tools.
Strictly follow customer tape processes and guidelines.
Work effectively as a single performer.
Interact with other team members, customers, support personnel and management.
Handle miscellaneous tasks as assigned.

Confidential

Night Shift Computer Operator

Responsibilities:

In a Mainframe environment, controlled and maintained the operation work flow of the P.G. County Government. Duties included:
Processing daily production jobs as warranted from run sheets and using TSO restarting and releasing jobs in CA-7 SCHEDULER
Notify the on call programmer for jobs that ad bends
IPL Production and Test LPAR Systems
MONITORING, and LOG ALL a/c units with alerts run system backups print, bind and distrubute all reports as directed +
Other duties assigned.

Confidential

Computer Operator

Responsibilities:

Experience with Linux, Windows 2003, XP, Excel
Operate all computer systems in accordance with established schedules and quality guidelines.
Run all programs for production systems.
Provide batch processing and tape backups.
Maintain accounting controls for tapes produced.
Log and report problems to management.
Assist the cooperative service locations in resolving issues of the Lotteries being out of balance.
Clarify operating instructions for other department personnel when necessary.
Support the Quality Assurance and Customer Service departments by furnishing requested information
Other duties assigned.

Confidential

Night Shift Computer Operator

Responsibilities:

Confidential

Console Computer Operator

Responsibilities:

Hardware and software analysis
Problem Resolution, Help Desk Resolution, ATM Machines Resolutions
Answer, log, and track all phone calls and problems reported to Service Desk, Generating Incident Tickets on Infoman Ticket Systems.
Updating documentation and escalation procedures when warranted
Monitoring all mini systems including IBM SYS99, AS400, VAX, UNIX,CICS
Insuring these systems are functional and backed up regularly
Printing of output reports, statements and checks