SUMMARY:

I’m an accomplished IT professional with over fifteen years experience providing technical engineering, installation, and support services for a broad range of servers, applications, and operating systems. Able to analyze, diagnose, and resolve issues with multiple systems. I’m adept at working alone or leading a team to deliver results.

TECHNICAL SKILLS:

Servers: Microsoft Server 2012, Microsoft Server & 64 bit, Microsoft Server & 64 bit, Microsoft NT 2000, Microsoft NT 4.1,Unix/Linux /XENIX, Citrix 4, 4.5 and 6.5, OS 1.3 - 3.5, Novel 2.0 - 5.

Environment: Microsoft OS, Confidential & HP hardware, DNS, DHCP, Active Directory,SQL Server 2005, SQL Server 2008, Citrix 4.0, 4.5 & Xenapps 5.0 - 6.5.

Software: Microsoft Server NT -2008, Microsoft Windows, NT - 8, Xenix, Unix, CPM, Novell, MS Dos, OS 1.3 - 3.5. Active Directory, Arcserver, Backup Exec, Netbackup, MS Office, Word Perfect, Citrix Xenapp, Vmware desktop, ESX, GSX, Vsphere, Citrix Provisioning Server. Visual BasicPower Shell, SQL. Winbatch, TomCat, HyperSpace, IIS, Windbg… Designed custom scripts and batch files to streamline work. Citrix Client, Citrix Thin Client devices.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Citrix and Windows Engineer

Responsibilities:

• Subject matter expert in terminal services and application/presentation of virtualization.
• Support all Microsoft Windows Server aspects, and services.
• Maintained and supported business servers.
• Coordinated and installed all applications in Citrix, boarding, and deployment related projects.
• Change coordinator and delegated projects to personnel if any issues found
• Support, and coordinate VMware and VDI
• Convert VDI session to run application in Citrix 6.5 streaming.
• Convert HP Servers to Citrix Provisioning service (VMWare +Citrix)
• Advanced Configuration of Windows TS Server 2008
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Apply firmware upgrades to hardware and patches to MS Operating system software via SCCM and scripting.
• Manage user groups, Firewalls, TS Policies

Confidential

Senior Citrix and Windows Engineer

Responsibilities:

• Daily Support and migration of multiple Citrix versions and platforms.
• Support all Microsoft Windows Server aspects, and services.
• Daily Support of Xenapp and Provisioning server (via VMware host and guest).
• Windows Server installation, Configuration, and application installation.
• Supporting over 500+ Citrix Servers running Epic, with over 10,000 concurrent Epic users.
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Apply firmware upgrades to hardware and patches to MS Operating system software via SCCM and scripting.
• Supporting over 100 applications running Citrix from Horizon Home care - Mckesson Homecare.
• Convert legacy application to run under VDI sessions.
• Manage Windows s, and Service.

Confidential, Cincinnati

System Engineer

Responsibilities:

• Support Windows 64 bit operations for 25 state governments tax services, 200+ local servers
• Support all Microsoft Windows Server aspects, and services.
• Install, troubleshoot, and configure AccessNet (Firstdata software) for Government installations.
• Support, and monitor IIS Web based applications, DNS, DHCP, and AD.
• Configure, install, troubleshoot Telephony (Voice, and Voice/IP).
• ISA configuration, Monitoring.
• Manage Windows s, and Service.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential, Columbus, OH

Citrix Engineer

Responsibilities:

• Installed software, patching, upgrading and maintenance for Windows 64 Bit operations.
• Support all Microsoft Windows Server aspects, and services.
• Upgrated/migrated and maintained 700 + applications to new Citrix and Xenapps environments.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Manage Windows s, and Service.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

Support Engineer

Responsibilities:

• Upgrade, automate and backup systems on 1000 Server, and over 100,000 users.
• Support all Microsoft Windows Server aspects, and services.
• 2000+ Server, 500 Applications.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Manage Windows s, and Service.
• Created custom exe, MS-Access, and custom SQL queries - reducing reporting time by 30%.
• Worked with Windows NT, 2000, 2003, 2008, Data Center, and Vmware ESX.
• Server consolidation / virtualization for HW reduction and site migrations.
• Black Berry and PDA support.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

System Administrator

Responsibilities:

• Team leader on engineering team, ensuring optimal performance of Windows NT 2000.
• Support all Microsoft Windows Server aspects, and services.
• Planned, strategized, and executed successful Microsoft Server 2003 installation and rollout.
• Introduce VMWare to the P&G environment.
• 2000+ Server, 500 Applications, and over 100,000 users.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Manage Windows s, and Service.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Improved system's performance by installing, configuring, and troubleshooting Novell 5.0, Microsoft NT 4.1, Microsoft NT 2000 file Servers and Microsoft Server 2003.