SUMMARY

• Network Engineer with a hands - on approach and technological mindset for wireless network, including cell site configuration, optimization and supporting through network management systems. Experience with T-1, OC-3, 3G, LTE, VOIP, LTE, ATM, and IPATM Transport, and working on outage bridges in high stress environment.

PROFESSIONAL EXPERIENCE

Confidential

Network Operation Controller

Responsibilities:

• Responsible for contributing to overall customer satisfaction by performing network surveillance, trouble analysis and restoration, correlation to customer traffic.
• Identify and initiate corrective action for current and potential performance degradation.
• Troubleshoot with MSC/BSC/BTS technicians in assembly, repair, and testing procedures
• Knowledgeable in Ericsson, Alcatel, and Nortel Network Equipment
• Responsible for the Ericsson RAN equipment (LTE, UMTS, GSM) to include RNC, BSC, Node - B, BTS, eNode-B.
• Identifies problems and issues. Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
• Integrates and evaluates multiple factors to develop creative and practical solutions.
• Knowledgeable of Network Planning, Engineering, Construction and Mobility architectures. Exchanges complex technical information.
• Provide training and guidance to others in work area by breaking down information in a systematic and logical manner.
• Cultivates good working relationships with peers.Serve as primary technical interface between Confidential and Sonus.
• Advance knowledge and skill set required in the daily operation of Sonus VOIP soft switch. This includes provisioning, augments, rehomes and health checks.
• Analyze and troubleshoot network & signaling communication failures and bottlenecks.
• Hands on configuration, implementation and troubleshooting. This includes checking CDR Alerts, site assessment and product acceptance.
• Ensuring proper and appropriate installation of Network Equipment. Perform initial testing on equipment to verify proper installation and configuration.
• Schedule and perform software and hardware upgrades to meet or exceed established Service Level Agreement (SLA) requirements.