Scheduling Assistant Resume Coopersburg, PA - Hire IT People

SUMMARY

Dedicated, versatile professional with the ability to improve business operations through technology development and enhancement.
Expertise in large - scale data extraction, management and warehousing.
Versatile history with multinational corporations and small businesses. Qualifications include advanced education in biology, training in mathematics and hands-on experience as Programmer/Analyst.
Fast learner with knowledge of the software development life cycle and high level of technical proficiency.

AREAS OF EXPERTISE

TECHNICAL SKILLS

Platforms: UNIX, (Linux, SGI, SUSE), Windows (XP, NT, 98, ME, 2000)

Tools: Oracle, Microsoft Word, Excel, Access, PowerPoint, Outlook, Perl, Shell Scripting, PL/SQL, Make, C, Java, Visual Basic (VBA)

Lutron Tools: E1, QTT, BPM

PROFESSIONAL EXPERIENCE

Confidential, Coopersburg, PA

Scheduling Assistant

Responsibilities:

Prepare scheduling appointments for Field Service Engineers and Contractors.
Responsible for verifying correct scheduling information in E1, finding supporting information in QTT and in electronic and paper filing system.
Also verifying Purchase Orders in BPM, as well as maintaining and updating Qualifications and Territory Database in Access.
Working on developing a Box-based protocol for our FSE and ASC to access necessary files on their iPads instead of requiring VPN access to large data files.
Providing additional technical support to Scheduling as needed and time permits. (3-6 month temporary position)

Confidential

Programmer Analyst

Responsibilities:

Manage front-desk and store operations. Supervise and coordinate volunteers.
Serve as knowledgeable liaison responsible for providing insights on science center exhibits to guests.
Provided hardware and software support including preparing and editing reports, correspondence in VISTA for membership information.
Initially served in volunteer role ('09 to '11) and stepped into paid, part-time position. Manage front-desk and store operations.
Supervise and coordinate volunteers.
Serve as knowledgeable liaison responsible for providing insights on science center exhibits to guests.
Initially served in volunteer role and recently stepped into paid, part-time position.