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Lead System Engineer Resume

Naperville, IL

SUMMARY

  • I am seeking a position that will utilize my professional IT, consulting, management and leadership skills and experiences to help business to grow.

PROFESSIONAL EXPERIENCE

Confidential, Naperville, IL

Lead System Engineer

Responsibilities:

  • Design, implement, and maintain managed IT service framework for major high risk insurance companies and engineering firms - support and managing different technologies such as VMWare vSphere solutions; EMC/Dell EqualLogic enterprise storage solution; Citrix XenApp/Server technology; (VDI) VMWare View Desktop virtualization; Microsoft Server families and business solutions such as Active Directory, RDS, Exchange, SQL, WSUS, SCCM, GPO; security solutions include but not limited to VPN, remote access, SonicWALL, Barracuda, Symantec, etc.; specialized software support maintenance such as ERP/MRP, CRM, CAD/Structural software, Accounting.
  • Strategic IT and business Integration, Process review and Optimization
  • Security and Risk assessment for existing customers and new clients. Provide recommendations and solutions to address any findings or weaknesses during the assessment. Provide follow up and status update throughout the improvement process with client management team
  • Create and manage IT policies, governances, best practices and budgeting for SMB clients
  • Provide project management and leadership on major technology upgrades, migration projects. Manage multiple resources to complete the final delivery on time and within budget. Mentoring and resource management for major client help desk services.
  • Proactively manage and strengthen client relationship as an account owner. Actively develop and maintain vendor relationship with telecommunication, software and hardware vendors.
  • Proactively provide monitoring and analysis to client infrastructure and data integrity using different technologies such as N-Able, PRTG, Kasaya, etc.

Confidential, Naperville, IL

System Engineer

Responsibilities:

  • Help local small and medium sized business design and implement Microsoft technology based network solutions. Help clients grow their businesses with current technologies. Involve different upgrade/migrate projects. Also provide day to day support.
  • Main Helpdesk Support Engineer at multiple clients with 100-200 users, dealing with different technologies and vendors.
  • Design/implement/Support different hardware security solutions combined with SonicWALL and Barracuda devices. Manage software based anti-virus/spyware solutions for clients from different vendors.
  • Design/implement data protection plan by using Symantec Backup Exec and some other offline CDP solutions.
  • Support client with different virtualization and storage solutions.
  • Design and support branch office solutions for multiple clients per their need. Actively involved with telecommunication project such as ISP change, T1 upgrade, WAN acceleration and load balancing, MPLS, P2P between branches, Metro Ethernet service setup.
  • Involve day to day system monitoring, server check and recommendation, weekly backup check for clients.

Confidential, Naperville, IL

Network Administrator

Responsibilities:

  • Update NT4 network to Windows Server 2003 environment network
  • Backup configuration
  • Security policy setup and desktop support

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