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Network And System Administrator Resume

Redmond, WA

SUMMARY

  • Developed and administered MIS Budgets ($ 250,000 - $ 5,000,000.00 Plus).
  • Created, rebuilt, modified and enhanced MIS systems, in multiple organizations, from a chaotic and unstable
  • Ensured systems availability (LAN/WAN, hardware, software and applications) of up to 99.99%.
  • Maintained MIS Word Order Completion Rate at 99% plus per month.
  • Maintained external/internal Customer Satisfaction Rate (for I.T. Dept.) Service Delivery Ratings from 90% - 99.99%.
  • Accelerated CRITICAL business processes by upgrading, replacing and or fine-tuning the systems infrastructure (e.g. logistics/customer service dept. - pick list printing, shipper creation, bar code labels generation, palletization, product staging/shipment and ASN Transmission from two hours to within 15 minutes.
  • Provided clear and concise MIS/IT reporting to Executive Management or Board of Directors (QS-9000 and ISO9001) according to industry standards.
  • Developed documentation (LAN/WAN/VoIP, hardware, software and applications) for the purposes elaboration and explanation to Management. Mapped / Re-Engineered of Critical Business Processes/Systems.
  • Physically diagnosed, troubleshot and serviced PC based servers/workstations/PCs; performed system service, upgrades, diagnosis and preventative maintenance.
  • LAN/WAN/VoIP Infrastructure Architecture Design, Management and Administration skills (hardware / software / applications).
  • Excellent vendor/service provider’s contract negotiation skills.
  • Possess effective communications skills from Executive/Board of Directors down to plant floor machine operators to apprise personnel of major/minor MIS initiatives and benefits to be incurred.
  • Possess excellent social skills to create a harmonious/pleasant work environment.

PROFESSIONAL EXPERIENCE

Confidential - Redmond, WA

Network and System Administrator

Responsibilities:

  • Create and Manage Exchange Recipients / E-Mail Addresses
  • Exchange Online Protection, Manage Anti-Malware / Anti-Spam Policies and Implement Advanced Threat Protection.
  • Manage Exchange Online Services (Auditing / Archiving, Configure Outlook on the Web / Mobile Access).
  • Migrate Mailboxes (IMAP, Cutover / Staged / Advanced Migrations)

Confidential

Network and System Administrator

Responsibilities:

  • Exchange Online, SharePoint Online and Skype for Business Online
  • Provision Office 365 Tenants
  • Enable clients to access the Office 365 Tenants
  • Configure Custom Domains
  • Network Connectivity Planning to Office 365
  • Implement Azure Active Directory Rights Management
  • Monitor and troubleshoot Office 365

Confidential

Network and System Administrator

Responsibilities:

  • Meeting and Voice Platforms
  • Cloud PBX
  • Deployment (i.e. On-Prem / Cloud / Hyrid)
  • Operations across Platforms

Confidential

Network and System Administrator

Responsibilities:

  • Exchange Server 2016 Architecture
  • Implementation / Migration
  • Mailbox Databases

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