Network and System Administrator Resume Redmond, WA - Hire IT People

SUMMARY

Developed and administered MIS Budgets ($ 250,000 - $ 5,000,000.00 Plus).
Created, rebuilt, modified and enhanced MIS systems, in multiple organizations, from a chaotic and unstable
Ensured systems availability (LAN/WAN, hardware, software and applications) of up to 99.99%.
Maintained MIS Word Order Completion Rate at 99% plus per month.
Maintained external/internal Customer Satisfaction Rate (for I.T. Dept.) Service Delivery Ratings from 90% - 99.99%.
Accelerated CRITICAL business processes by upgrading, replacing and or fine-tuning the systems infrastructure (e.g. logistics/customer service dept. - pick list printing, shipper creation, bar code labels generation, palletization, product staging/shipment and ASN Transmission from two hours to within 15 minutes.
Provided clear and concise MIS/IT reporting to Executive Management or Board of Directors (QS-9000 and ISO9001) according to industry standards.
Developed documentation (LAN/WAN/VoIP, hardware, software and applications) for the purposes elaboration and explanation to Management. Mapped / Re-Engineered of Critical Business Processes/Systems.
Physically diagnosed, troubleshot and serviced PC based servers/workstations/PCs; performed system service, upgrades, diagnosis and preventative maintenance.
LAN/WAN/VoIP Infrastructure Architecture Design, Management and Administration skills (hardware / software / applications).
Excellent vendor/service provider’s contract negotiation skills.
Possess effective communications skills from Executive/Board of Directors down to plant floor machine operators to apprise personnel of major/minor MIS initiatives and benefits to be incurred.
Possess excellent social skills to create a harmonious/pleasant work environment.

PROFESSIONAL EXPERIENCE

Confidential - Redmond, WA

Network and System Administrator

Responsibilities:

Create and Manage Exchange Recipients / E-Mail Addresses
Exchange Online Protection, Manage Anti-Malware / Anti-Spam Policies and Implement Advanced Threat Protection.
Manage Exchange Online Services (Auditing / Archiving, Configure Outlook on the Web / Mobile Access).
Migrate Mailboxes (IMAP, Cutover / Staged / Advanced Migrations)

Confidential

Network and System Administrator

Responsibilities:

Exchange Online, SharePoint Online and Skype for Business Online
Provision Office 365 Tenants
Enable clients to access the Office 365 Tenants
Configure Custom Domains
Network Connectivity Planning to Office 365
Implement Azure Active Directory Rights Management
Monitor and troubleshoot Office 365

Confidential

Network and System Administrator

Responsibilities:

Meeting and Voice Platforms
Cloud PBX
Deployment (i.e. On-Prem / Cloud / Hyrid)
Operations across Platforms

Confidential

Network and System Administrator

Responsibilities:

Exchange Server 2016 Architecture
Implementation / Migration
Mailbox Databases

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Network And System Administrator Resume

Redmond, WA

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