EMPLOYMENT HISTORY:

Confidential, McLean, VA

VMware/Windows Systems Engineer

Responsibilities:

• Windows Systems Engineer /Administrator and VMware administrator
• Supporting Windows 2012 R2 and Windows server 2016 R2 on NIPRnet and SIPRnet
• Using and supporting VMware Servers Running windows products.
• Create user Accounts, Profiles, and Directories and delete user Accounts, Profiles, and Directories
• Joining servers and workstations to the NIPRnet and to the SIPRnet.
• Write VB scripts supporting active directory users and computer.
• Use Splunk to pull results for errors and history on the system
• Supporting Windows 2012 R2 and windows server 2016 R2
• Supporting Microsoft Exchange 2010, 2016
• MAPI over HTTP, Outlook on the Web, ActiveSync, Autodiscover
• Supporting VMware v5.0, v5.5, v6.0, v6.5.
• Supporting DNS, DHCP, Active Directory Services
• Supporting Migration of data across different platforms
• Backup 2012, and 2016 exchange message store and restore mailboxes
• Use Powershell scripts to migrate user mail boxes
• Migrate Mailboxes and message store to Azure
• Working with a team on Exchange 2016 design, Server hardware, Naming standards, Capacity, Operating System, and Storage
• Repair servers, workstations and printers.
• Remote tools used: VNC, RDP, Console, Tight VNC, PCAnywhere, HDX, Team Viewer, Damewhere.
• Working with DNS configurations
• DNS forwarders
• DNS reverse lookup tables
• Managing AD user accounts and Objects and configuration other objects in AD.
• Documenting AD structure for DTIC
• Unlocking User Accounts and recovering data
• Adjusting Azure accounts and rights and privileges
• I worked with PKI infrastructure, and registration / certificate authority managing a certificate in a Microsoft Environment
• I Worked with PKI CAC and PIV card access
• Adjusting rights for users who have CAC and PIV cards
• Upgrading Active Client software for users
• Design, implement and manage high availability/ clustering and disaster recovery environments Supports establishment of plans and templates in> line with the overall technical architecture format and program infrastructure platform.
• Decommission old domain controllers and member servers on DMZ and Production environments
• Work with Microsoft Intune
• Working with endpoint services. ( Mcafee, Symantec, End - point service
• Use SCCM to deploy new software and 3rd party software.
• Use SCCM to do patch management and deploy security updates to workstations and servers
• Ability to perform troubleshooting and repairs as required for Tier 3 support
• Strong interpersonal and communication skills, with experience training Administrators in complex topics.
• Experience preparing and making presentations to internal groups
• Familiarity with McAfee end point application and fundamentals.
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.
• Working with other teams in aspects of setup and configuration of workstations SIPR and NIPR, Virtual servers and Virtual workstations.
• Writing and working with VBS Scripting and Python and PowerShell scripts.
• I am a VMware administrator
• Expand Memory to VM’s in VMware
• Add Processors to VM’s in VMware
• Expand Drive Space to VM’s in VMware extend partition in windows 2012 and 2016 servers
• Migrate Data from 2012 File servers to 2016 File servers using RoboCopy.

Confidential, Arlington, VA

Windows System Exchange Systems Engineer

Responsibilities:

• Windows Systems Engineer /Administrator and VMware administrator
• Supporting Windows 2012 R2 and windows server 2016 R2 on NIPRnet and SIPRnet
• Using and supporting VMware Servers Running windows products.
• Create user Accounts, Profiles, and Directories and delete user Accounts, Profiles, and Directories
• Joining servers and workstations to the NIPRnet and to the SIPRnet.
• Write VB scripts supporting active directory users and computer.
• Supporting Windows 2012 R2 and windows server 2016 R2
• Supporting Microsoft Exchange 2010, 2016
• MAPI over HTTP, Outlook on the Web, ActiveSync, Autodiscover
• Supporting VMware v5.0, v5.5, v6.0, v6.5.
• Supporting DNS, DHCP, Active Directory Services
• Supporting Migration of data across different platforms
• Backup 2012, and 2016 exchange message store and restore mailboxes
• Use Powershell scripts to migrate user mail boxes
• Migrate Mailboxes and message store to Azure
• Working with a team on Exchange 2016 design, Server hardware, Naming standards, Capacity, Operating System, and Storage
• Repair workstations and printers.
• Working with DNS configurations
• DNS forwarders
• DNS reverse lookup tables
• Managing AD user accounts and Objects and configuration other objects in AD.
• Documenting AD structure for DTIC
• Remote tools used: VNC, RDP, Console, Tight VNC, PCAnywhere, HDX, Team Viewer, Damewhere.
• Unlocking User Accounts and recovering data
• Adjusting Azure accounts and rights and privileges
• I worked with PKI infrastructure, and registration / certificate authority managing a certificate in a Microsoft Environment
• I Worked with PKI CAC and PIV card access
• Adjusting rights for users who have CAC and PIV cards
• Upgrading Active Client software for users
• Design, implement and manage high availability/ clustering and disaster recovery environments Supports establishment of plans and templates in> line with the overall technical architecture format and program infrastructure platform.
• Decommission old domain controllers and member servers on DMZ and Production environments
• Use SCCM to deploy new software and 3rd party software.
• Use SCCM to do patch management and deploy security updates to workstations and servers
• Work with Microsoft intune
• Working with endpoint services. ( Mcafee, Symantec, End-point service
• A+ Certified, ITIL Certified, Security+ Certified.
• Ability to perform troubleshooting and repairs as required for Tier 3 support
• Strong interpersonal and communication skills, with experience training Administrators in complex topics.
• Experience preparing and making presentations to internal groups
• Familiarity with McAfee end point application and fundamentals.
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.
• Working with other teams in aspects of setup and configuration of workstations SIPR and NIPR, Virtual servers and Virtual workstations.
• Writing and working with VBS Scripting and Python and PowerShell scripts.
• I am a VMware administrator
• Expand Memory to VM’s in VMware
• Add Processors to VM’s in VMware
• Expand Drive Space to VM’s in VMware extend partition in windows 2012 and 2016 servers
• Migrate Data from 2012 File servers to 2016 File servers using RoboCopy.

Confidential, Rockville, MD

Infrastructure Systems Engineer

Responsibilities:

• Windows Systems Engineer /Administrator and VMware administrator
• Supporting Windows 2012 R2 and windows server 2016 R2 on NIPRnet and SIPRnet
• Using and supporting VMware Servers Running windows products.
• Create user Accounts, Profiles, and Directories and delete user Accounts, Profiles, and Directories
• Joining servers and workstations to the NIPRnet and to the SIPRnet.
• Use splunk to pull results for errors and history on the system
• Write VB scripts supporting active directory users and computer.
• Supporting Windows 2012 R2 and windows server 2016 R2
• Supporting Microsoft Exchange 2010, 2016
• MAPI over HTTP, Outlook on the Web, ActiveSync, Autodiscover
• Supporting VMware v5.0, v5.5, v6.0, v6.5.
• Supporting DNS, DHCP, Active Directory Services
• Supporting Migration of data across different platforms
• Backup 2012, and 2016 exchange message store and restore mailboxes
• Use Powershell scripts to migrate user mail boxes
• Migrate Mailboxes and message store to Azure
• Working with a team on Exchange 2016 design, Server hardware, Naming standards, Capacity, Operating System, and Storage
• Repair workstations and printers.
• Remote tools used: VNC, RDP, Console, Tight VNC, PCAnywhere, HDX, Team Viewer, Damewhere.
• Working with DNS configurations
• DNS forwarders
• DNS reverse lookup tables
• Managing AD user accounts and Objects and configuration other objects in AD.
• Documenting AD structure for DTIC
• Unlocking User Accounts and recovering data
• I worked with PKI infrastructure, and registration / certificate authority managing a certificate in a Microsoft Environment
• I Worked with PKI CAC and PIV card access
• Adjusting rights for users who have CAC and PIV cards
• Working with the team for PKI CAC and PIV card access
• Adjusting rights for users who have CAC and PIV cards
• Upgrading Active Client software for users
• Design, implement and manage high availability/ clustering and disaster recovery environments Supports establishment of plans and templates in> line with the overall technical architecture format and program infrastructure platform.
• Decommission old domain controllers and member servers on DMZ and Production environments
• Work with Microsoft intune
• Working with endpoint services. ( Mcafee, Symantec, End-point service
• Use SCCM to deploy new software and 3rd party software.
• Use SCCM to do patch management and deploy security updates to workstations and servers
• A+ Certified, ITIL Certified, Security+ Certified.
• Ability to perform troubleshooting and repairs as required for Tier 3 support
• Strong interpersonal and communication skills, with experience training Administrators in complex topics.
• Experience preparing and making presentations to internal groups
• Familiarity with McAfee end point application and fundamentals.
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.
• Working with other teams in aspects of setup and configuration of workstations SIPR and NIPR, Virtual servers and Virtual workstations.
• Writing and working with VBS Scripting and Python and PowerShell scripts.
• Expand Memory to VM’s in VMware
• Add Processors to VM’s in VMware
• Expand Drive Space to VM’s in VMware extend partition in windows 2012 and 2016 servers
• Migrate Data from 2012 File servers to 2016 File servers using RoboCopy.

Confidential, Arlington, VA

Systems Administrator/Engineer

Responsibilities:

• Working with DNS configurations
• DNS forwarders
• DNS reverse lookup tables
• Managing user accounts and configurations
• Documenting AD structure for NIH
• Unlocking User Accounts
• Adjusting Azure email accounts and rights and privileges
• Working with the team for PKI PIV card access
• Adjusting rights for users who have PIV cards
• Upgrading Active Client software for users
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.

Confidential, Fairfax, VA

Senior Systems Engineer

Responsibilities:

• Windows Systems Engineer /Administrator and VMware administrator
• Configure Riverbed 2200 servers and 3100 servers.
• Upgrade OS of these servers from 4.1 and 4.3 to 4.6.
• Migrate 2012 SCCM server VM’s and Migrate 2012 ROCD servers for the missions.
• Join servers to the domain and promote to as an RODC server.
• Configure TCP/ip on these servers.
• Installation of McAfee on these servers.
• Rack and stack Riverbed servers for configuration.
• After configuration of these servers we box them up and ship them to the missions
• Create Volume space for each mission on the LUN on the Core server
• Research APC for UPS devices to ship out to the missions.
• Configure the Hypervisors for the 2200 and the 3100 riverbed servers.
• Run the updates on the 2012 servers.
• Remote tools used: VNC, RDP, Console, Tight VNC, PCAnywhere, HDX, Team Viewer, Damewhere.
• Update the VMware software on the Hypervisors for missions.
• Use secure copy to migrate User Data and P drive date to the new 2012 file and print server
• Work with the SM’s at each mission to bring these systems online
• Decommission old domain controller 2 on the old domain
• Configure the VMware client to access the VM’s on the missions.
• Ship out USB Drives to the missions for them to copy the data
• Working with VBS Scripting and Python and Powershell scripts
• When the drives return to the office we copy them up to the AWS server
• Work with the network team and get the ports configured for the new servers
• Working with the AD team to get the systems ready for the switch over and the migration of servers for the new domain.
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.

Confidential, Elkridge, Maryland

Global Support Systems Engineer

Responsibilities:

• Windows Systems Engineer /Administrator and VMware administrator
• Working with Engineering group with active directory configurations and recovery
• Install Windows operating systems on server for different counties SAR support systems
• Installing SAR upgrade software for MCCNET servers
• Installing and upgrading MCCNET Clients on different countries systems for support
• Working with different countries on failover procedures
• Repairing equipment different customers send in for repair IE. Receivers, processors, domain servers, Client workstations.
• Installing MCCnet, LCCnet, RCCnet QMS Management,
• Installing SQL server 2005, 2008, 2012, 2016,
• Install SQL Management Studio on servers, and workstations for SQL support.
• Disaster recovery for HDD drives recover data for SQL
• Re-indexing SQL Databases for 2005, 2008, 2012, 2016 servers.
• Writing SOP’s for all the repairs needed for customer issues.
• Receive tickets from Jira got customer support
• Update sharepoint server with critical customer information.
• Upgrade MCCNet on client servers.
• Working with endpoint services. ( Mcafee, Symantec, End-point service
• Remote tools used: VNC, RDP, Console, Tight VNC, PCAnywhere, HDX, Team Viewer, Damewhere.
• Install MCCNet client on customer console systems
• Download Artifact software for MCCNET software and clients for installation.
• Configure SMTP on servers to pass data between MCC’s
• Install and configure Perle Devices for antenna arrays to receive SAT Data.
• Create Training Videos on replacing belts on Seatel antenna’s
• Install ACU’s (antenna control unit) in LUT’s (local user terminal)
• Run cables for Antenna’s to receivers and ACU’s and GPS.
• Build Test environment for MCCNET and Insar3 and Clients
• Configure MCC’s to work with LEO, MEO, and GEO processors
• Backup SQL databases for clients and restore when needed
• Repair Tombstone domain controllers
• Replace system boards and rebuild domain controllers
• Replace HDD in raid 1 configuration and fix the mirror
• Add hot swap drives to raid 5 configuration to protect from data loss
• Install and configure VMware 6 on servers and create 2012 servers for domain controllers
• Setup and configure lab system for remote sessions to repair client servers
• Install PCAnywhere, mRemote, Team Viewer 11, Tight VNC for remote desktop access
• Repair systems inhouse Printers workstations wireless access points.
• Send out parts for repair and receive parts for installation.
• Working with VBS Scripting and Python and Powershell scripts
• Experience of NAS administration
• Sound understanding of SAN and NAS storage concepts.
• Familiarity with fundamental networking / distributed computing environments and concepts including DNS, DHCP, WINS, and Active Directory
• Experience in Dell EMC environments and a solid understanding of related concepts (e.g. NAS, CIFS, Volume Management)
• Ability to perform troubleshooting and repairs as required for Tier 3 support
• Strong interpersonal and communication skills, with experience training Administrators in complex topics.
• Experience preparing and making presentations to internal groups
• Familiarity with Symantec Netbackup application and backup fundamentals
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.

Confidential, Elkridge, Maryland

Building Systems Programmer

Responsibilities:

• Work with Building management software. (Structure Ware)
• Configure trunks on cisco fiber switch to segment the LAN with different subnets
• Configure end switches for the trunk communications
• Reconfigure IP information the devices controller
• Build controller panels for building devices
• Wiring up these panels to the controller’s devices
• Re-IP controllers for different sublets
• Create IP Scheme for the routing of data for these devices
• Document all aspects of this project.
• Run Ethernet cables to appliances and controller’s
• Trouble shoot fiber connections to switches
• Setup and configure DHCP for multiple VLANS
• Setup and configure DNS for the networks
• Run Wireshark on network and capture data for network analysis
• Verify controller functionality on the network.
• Working with VBS Scripting and Python and Powershell scripts

Confidential, Fairfax, Virginia

Infrastructure Systems Engineer

Responsibilities:

• Pull up reports in ACAS and repair machines that are vulnerable.
• Secret Clearance and a TS Clearance.
• Conduct the imaging of workstations using onsite using utilities as, Microsoft SCCM Server 2012.
• Push updates from the Microsoft SCCM server 2012.
• Push applications and new applications using Microsoft SCCM Server 2012.
• Knowledge of creating software Distribution Packages in SCCM 2012
• Manage workstations for GUARD-NET remotely.
• Remote tools used: VNC, RDP, Console, Tight VNC, PCAnywhere, HDX, Team Viewer, Damewhere.
• Use SCCM to deploy new software and 3rd party software.
• Use SCCM to do patch management and deploy security updates to workstations and servers
• DEPO Manager for DoD Enterprise Email for blackberry services, create users for blackberry services, activate phones and configure email on> blackberry’s for NGB and SRA users.
• Certified to reset Users CAC Pin numbers for SRA and GUARD-NET users.
• Setup and configure workstations for users in all departments and connect to the GUARD-NET LAN.
• Work with the LAN team configuring ports on the switches for users on appropriate VLAN’s on GUARD-NET.
• Installing CAC readers and configuring workstations CAC for SRA and GUARD-NET users.
• Setup and configure GUARD-NET CAC machine with DMDC for Pin number resets.
• In-depth knowledge of Active Directory and LDAP technologies on Windows 2008 R2.
• Work with tools team on workstation images and LAN support.
• I worked with PKI infrastructure, and registration / certificate authority managing a certificate in a Microsoft Environment
• I Worked with PKI CAC and PIV card access
• Adjusting rights for users who have CAC and PIV cards
• Work with DoD PKI Key Recovery, to help SRA and GUARD-NET users recover certs.
• Resurrected 45 workstations needing parts under DELL warranty and put them back into production.
• Cleanup Active Directory user accounts, disabling old user accounts and moving them into the Disabled Users Folder.
• Use BMC Remedy ITSM Management utility to create tickets on a daily basis.
• Use BMC Remedy ITSM Management utility to update tickets and resolve tickets on a daily basis.
• Setup and configure SRA and GUARD-NET users Enterprise Email
• Cleaning up DHCP Services, remove old reservations and create new Reservations for user’s workstations.
• Configure reservations on the DHCP for VLAN for user’s workstations.
• Knowledge and use of NETCOM Enterprise Migration Tracker.
• Supporting users with eVPN, LPS disk for remote network access.
• Working with Backup Exec 9.1and NET Backup on 2012 R2 servers
• Migration of users profiles from the workstation to the servers for workstation upgrades and system replacements.
• Unlocking users accounts and resetting passwords and CAC Pins.
• Conduct printer maintenance, replace toner cartridges, replace waste toner tanks, clearing paper jams.
• Setup 5 workstations for Asset Management system. Configure the printer to print labels. Create label template used for printing labels for the BAR CODE SCANNER.
• Install Active Client 6.2 on workstations on the GUARD-Net Network.
• Install updates for Active Client 6.2.0192 on the GUARD-Net Network.
• Install IBM Lotus Form Viewer v4.0 on the GUARD-Net Network.
• Install Java JRE Eng. And Java applet x86 and x64 on the GUARD-Net Network.
• Install Approvit v6.5 for Outlook, Lotus Viewer, Microsoft Office on the GUARD-Net Network.
• Install Juniper VPN Network on the GUARD-Net Network.
• Install ArcSite v5.0 Console on the GUARD-Net Network.
• Install Adobe Pro v11.13 on the GUARD-Net Network.
• Install Microsoft System Center on the GUARD-Net Network.
• Install Microsoft Office 2013 on the GUARD-Net Network.
• Install Microsoft Project 2013 on the GUARD-Net Network.
• Install Microsoft Visio 2013 on the GUARD-Net Network.
• Install Netcool on the GUARD-Net Network
• Install Wireshark on the GUARD-Net Network.
• Install AVAYA CMS on workstations for Managers to manage their employees.
• Keep a running spreadsheet of workstations Users, workstation names, IP’s, MAC Addresses, and location on the floor.
• Create Host Files for users needing special access to other networks.
• Use Juniper VPN to login to DISA to manage blackberry account for users
• Login to Blackberry server VIA remote desktop to do maintenance on blackberry accounts
• Login to Blackberry 10 server VIA remote desktop to do maintenance on blackberry accounts
• Use BlackBerry Administrator to create, modify and delete user accounts.
• Use BlackBerry 10 Administrator to create, modify and delete user accounts.
• Create PIN numbers to activate Blackberry Enterprise Mail services.
• Sync the Blackberry Phones with the BlackBerry Enterprise server to push mail to the Blackberry Devices.
• Sync the Blackberry Phones with the BlackBerry 10 Enterprise server to push mail to the Blackberry Devices.
• Working with VBS Scripting and Python and Powershell scripts
• Good understanding of SAN and NAS storage concepts.
• Working with endpoint services. ( Mcafee, Symantec, End-point service
• Familiarity with fundamental networking / distributed computing environments and concepts including DNS, DHCP, WINS, and Active Directory
• Experience in Dell EMC environments and understanding of related concepts (e.g. NAS, CIFS, Volume Management)
• Ability to perform troubleshooting and repairs as required
• Strong interpersonal and communication skills, with experience training Administrators in complex topics.
• Familiarity with Symantec Netbackup application and backup fundamentals
• Design, implement and manage high availability/ clustering and disaster recovery environments
• Supports establishment of plans and templates in line with the overall technical architecture format and program infrastructure platform.