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System Administrator/virtualization Specialist Resume

Raleigh, NC

OBJECTIVE:

A position as a Windows Systems Administrator/Architect that lets me to utilize my extensive administration and Architectural experience, in areas like Intel Windows platform / Active Directory/ and VMware sphere 5.5/6.0/6.5/6.7 and VDI’s

SUMMARY:

  • Over 18 years of experience and administering/Monitoring Microsoft Server Operating Systems
  • Windows Server R2 /2012/2016
  • Over 10 years of thorough understanding of Microsoft Active Directory (AD) and security policies (GPO)
  • Windows 2003/2008/2012/2016 and DNS, DHCP, Secure FTP /HTTP
  • Deploying software updates and Application and creating packages using SCCM2012R2
  • Applied Group policies like PSO, Add and Remove Programs, Application locker, Mappings
  • Creating VDI infrastructure (horizon 7.4 ), dedicated and linked clone pools/Templates for more than 1500clients
  • Installed composer /Event Data and connection servers and monitored view Administration for issues
  • Installed VMware agent 7.4 on VDI’s and
  • Installing Data Centers/Esxi/Vcentre, creating clusters/resource pools in a vSphere /5.1/6.0/6.7
  • Managing Centralized management of V Centre for DRS and HA and Fault Tolerance and V motion
  • Creating VM’s and guest machines and migrating P2V and V2V and Templates and Folders
  • Installation and configuration of hardware and software and security
  • Creating the user accounts/OU’s and groups in AD Users and Computers
  • Used power shell for automaton task on various platforms
  • Expert problem - solving skills to troubleshoot and resolve hardware and Windows Servers/Windows client 7/10 OS issues
  • Hands on Windows Server 2008 Administration, Active Directory and Netware infrastructure
  • Used tools for backup and monitoring for Vcentre environment (clusters and guest Vm’s) with vRealize Operations Manager Veeam and NetBackup 7.1 ver
  • For storages backend infrastructure like Dell, UCS and software solutions VSAN with magnetic disks like HDD and SSD
  • Configure, created Cloud (AZURE) AD site
  • Setup, Install and configure Azure Connect Tool (
  • For office 365 key migration planning decision, evolving cost and keeping up with change
  • Over 5 years of experience and a strong knowledge of change management best practices (ITIL)
  • Provided a low cost and time bound solution for critical long term health care clients for server
  • Performance and capacity issues
  • Monitored and set service level agreement (SLA) with various third party vendors
  • Worked with HS20 and HS21, HP Gen8 and Gen9 Blade Centre in a data center environment

CORE SKILLS:

  • Windows Infrastructure/Design and Planning 2003/2008/2012/ 2016
  • VDI (Horizon 7.x
  • AD and Group Policy Management
  • SCCM2012R2
  • Datacenter Virtualization & Server Consolidation
  • VMware vSphere / 5.5/6.0/6.5/6.7
  • Microsoft Exchange 2010/2007/
  • Office 365
  • Disaster Recovery & High Availability

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

System Administrator/Virtualization Specialist

Responsibilities:

  • Administering VMware vSphere 6.0/6.7 and VDI s to 1500 usersCreating VDI pools and linked pools, Templates
  • Installing Composer and Event Data servers and view agents (7.4) and updates
  • Troubleshooted issues like VMware agent unreachable, black screen and network issues
  • Troubleshooted issues the DRS, Vmotion and CPU ready (schedule time to power on VM from the core )
  • Substitute paravirtual controller for high latency apps on the client side
  • Maintained AD and administration, creating users, groups and policies
  • Installed DFS W2k16 for shared resources in locked environment
  • Installed vRealize Operations Manager for monitoring V Centre centralized environment
  • Resolved issues for users for on third party applications like Eclipse and oracle client 12g
  • Performed performance tests and latency issues for users on VDI s
  • Monitored VM s and hosts using third party tools VEEAM and vRealize Operations Manager
  • Resolved IP and name resolution (DNS) issues and conflicts while allocating to VM s
  • Planned and helped existing team on hybrid cloud Azure platform for on line exchange and office 365

Confidential, San Francesco

Windows Infrastructure Support

Responsibilities:

  • Administering Exchange 2010 and DAG clustering, node majority at Primary site and node + File Server majority at DR site
  • Assuring reseeding /replication of database copies to the DAG node in place of maintenance site
  • Applied Microsoft Security patches and packages using SCCM2012R2
  • Troubleshooting client side and non compliant/unknown issues
  • Creating Windows 2012R2 and 2008R2 64/32bits for VMware VSphere 4.1/5.5 environments and in process of migrating VCenter to 6.0 and troubleshooting issues like DRS, VMotion and VOps
  • Working with a GPO’s, Architect design of AD infrastructure, Troubleshooting AD accounts, permission
  • Created OUs, Users, Computers accounts and groups using cmdlt scripts, adding Users and Computer into Groups
  • Linking GPO to OU’s, creating additional DC’s and replicas, squeezing FISMO roles between DC’s and restoring toasted DC’s and OU’s
  • Consolidated and followed decommissioning process for 500 Windows 2003 Servers
  • Build /In-place upgrade to 2008R2 and 2012R2 servers VM’s and physical servers ( HP Gen 9)
  • Configured ILO’s IP’s and Raid 10 configuration
  • Created / configured KVM connectivity for remote access
  • Working with Change Management /Service Now for changes and incidents
  • On the move to Migrating to cloud services o365 discuss and laid down on premises solutions to cloud infrastructure

Confidential

Windows Infrastructure Support

Responsibilities:

  • Working on windows operations and installation activities 2008/2003
  • Deploying patches using SCCM 2012 and MDT services for win 7/8.0 images
  • Working with AD services and GPO’s Policies
  • Installing VM’s and templates /folders and resource pools for Vsphere 5.1/5.5
  • Monitoring the Health Check of the servers using Microsoft tools
  • Currently working on OS Image builds on servers and workstations for various IBM clients
  • Did a root cause analysis to eradicate the cause of failure in the testing environment
  • Installing, configuring Supporting and creating task sequences and packages using SCCM 2012 and MDT integration for testing environments and subjective to production phase
  • Supporting and configuring ESxi host and guest OS using Vsphere 5.1for testing environment for core images and image before pushing it to production
  • Resolve the majority of complex configuration problems by troubleshooting and simulation.
  • Doing Quality analysis testing for a complete image build
  • Keeping track on Hardware inventories and process of decommissioning and shipping
  • Resolving any issues on activities of Windows 2008/2003 and Active directory
  • Resolving issues on DNS, DHCP, FTP and AD accounts, security and permission
  • Supported SharePoint server for hardware inventories and tracking tasks
  • Communicated with citrix environment for remote application
  • Addressing Incident tickets and change management

Confidential

Windows Team Lead

Responsibilities:

  • Currently looking into operations and transitions activities of Windows 2008/2003 and Active directory
  • Resolving issues on DNS, DHCP, TCP/IP and AD accounts, security and permission
  • Installed and configured Citrix Core Components
  • Gave user access by Remote PC session and monitor users session
  • Managed Desktop pools and delegate Administration
  • Created users access through Citrix receiver on publishing servers
  • Doing knowledge transfer and shadowing team members to operational and support activities
  • Creating change management and implementing the changes for issues on windows 2008/2003
  • Addressing incidents tickets to the team members
  • Deploying and creating VM’s, templates and folders
  • Creating and defining Alarms (Alerts and warnings) on various actions to monitor CPU, Data store, Memory and host connectivity, redundancy path failure
  • Created clusters for resource pools and implemented VMotion, HA and DRS
  • Implementing backup strategy with storage team, using Symantec Netbackup ver 7.1
  • Installing SCOM agents to communicate with the Management Server for monitoring Health Checks
  • Scanning and Installing MS patches using Ultimate Patch Authority tool
  • Server Builds with standard OS images, resolving space issues both on VM’s and physical boxes
  • Installing Symantec Endpoint protection client 21.1RU1 to Communicate SEMP Management Server
  • Worked with HS Blade center series in a data center environment

Confidential

Systems Admin-Windows Infrastructure

Responsibilities:

  • Used MOM to monitor and health status of the physical as well as virtual machines
  • Created ESxi hosts and guest machines and created appliances for testing tools through OVF
  • Implementing, testing and recommending Virtual Centre monitoring tools for VSphere client 4.1, like Vkernel Ops, VOPS and Akorri balance points
  • Tested ballooning as well cpu and memory performances on the resources and assigning low shares for cpu as well as memory for guest VM’s
  • Created clusters for resource pools and implemented VMotion, HA and DRS
  • Installed and configured Server Hardening process for the optimum security
  • Balancing resources and testing at various stress levels guest OS and the Host to check the ballooning is being triggered, when the host is in need to shed off resources where it is not needed and give to the required guest OS where it is required, using tools like Vkernel and VOPS
  • Sending schedule reports to the management giving them one short scenario of the VCenter, regarding Hosts and clusters showing current bottlenecks of CPU, Memory a, storage and throughput
  • Windows Infrastructure, testing performance issues for windows 2008, 2008R2, 2003
  • Netbackup issues related to Windows OS
  • Support for windows server 2008R2 /2008/2003
  • Implementing and testing backup and restore for VMware with Symantec Netbackup tool
  • Doing root cause analysis for any problems/issues for windows 2008/2008R2/2003
  • Troubleshooting TCP/ICP stack issues and gateway problems for guest machines
  • Work closely with Microsoft and IBM for troubleshooting various HW/SW issues

Confidential

Wintel/virtualization Administrator

Responsibilities:

  • Responsible for mailbox creation/updating/relocating, group mailboxes, and distribution lists.
  • Managed user moves including exchange mailbox, person network folder, AD organizational Unit relocation through Active directory and Exchange 2003.
  • Creating and updated network shares, adding permissions software and groups for users through Active Directory
  • Applying AD, Group Policies, login scripts, folder redirection, DFS, AD Backups (WBADMIN, IFM)
  • Administered and discussed security patches implementation, WSUS methodologies with the security team
  • Resolved third level incidents issues (remedy support) within the SLA time frame, related to Exchange 2003, outlook 2003 and AD securities, Share/Folder/NTFS permission and network access (mapping issues) to share folders and AD groups
  • Installed VPN and Firewalls, checkpoints.
  • Monitored MOM alerts for warnings and any service interruptions, putting a particular affected server into maintenance mode before restating the service or bringing back into the operation mode
  • Resolved share level permission (SMB), NTFS and securities (explicit inheritance and specific users permission).
  • Migrated and also did an in-place upgrade from server 2000/
  • Installed and upgraded backup exec client 7.0, discussed and resolved backup failure issues with operation team monitoring jobs
  • Documented IT Security standards and best practices by writing IT procedures.
  • Useed Shevalic patch tool for patch implementation

Confidential

Intel Systems Administrator

Responsibilities:

  • Analyzing, troubleshooting and resolving system hardware, software and networking issues
  • Participated in complete system builds, upgrades, migrations, code deployments and patch management.
  • Monitoring of support queues to resolve and troubleshoot various system access issues and security requests.
  • System Administration for Windows /2008 on Production and UAT /SIT environment
  • Installation, configuration and building windows servers on Intel machines
  • Resolved share level permission (SMB), NTFS and securities (explicit inheritance and specific users permission)
  • Followed Decommissioning process from cool off stage to De- Racking and to shipment
  • Created OUs, Users, Computers accounts and groups using Scripts, adding Users and Computer into Groups
  • Linking GPO to OU’s, creating additional DC’s and replicas, seizing FISMO roles between DC’s and restoring toasted DC’s and OU’s
  • Consolidated Dev and Prod servers to virtual centre
  • Using CIRATS tools for creating security notification and download and install MS patches-WSUS using Shavelic tool
  • Creating Images and Backups using tools like WDS, Acronis and Ghost tools
  • Resolved 3rd level incident issues, related to production and Dev environment
  • Using VMware 3.5 for building ESX host and VM machines

Confidential

Windows Infrastructure, Technical Lead Co-ordinator

Responsibilities:

  • Responsibilities includes day-to-day support on windows server service pack 2 implementation on windows server 2003 environment and backup/recovery process for more than 1000+ Intel Servers; job entailed frequent visit to Data Center, due to the nature of the work.
  • Pro-actively executed/coordinated and implemented internal infrastructure, for upgrading service pack 2 for all windows 2003 servers
  • Provided Project summary status reports to Management team and ensured project remain on track
  • Resource scheduling and planning
  • Installed SP2 patches and cloned VM machines in Virtual centre, when required to balance work load
  • Created templates, folders and virtual machines and installed SP2 patches in VMware Centre
  • Documented Process and understanding of business implications and the Roll Out Process
  • Coordinated efforts with other departments and functional groups (i.e., Technical and Business Owners)
  • Followed routine change management process, creating, reviewing and configurations of change requests)
  • Provided a knowledgebase understanding of various components for windows 2003 OS and network infrastructure for SP2 upgrade to junior team members, when required, form time to time
  • Used plate spin and ghost for backup image
  • Pro-actively discussed hardware upgrade requirements for HP and IBM Blade servers, discussed ordering new chassis/racks for these upgrades machines to replace the old ones for TD Data-centre
  • Followed the decommissioning process from cool off stage to de-racking stage
  • Identified and analyzed projects requirements and assisted with project scope and Tracking
  • Accurately and quickly identified potential conflicts that otherwise could impact delivery commitments and reschedules
  • Communicated effectively with technical and non-technical audiences.

Confidential

Systems Administration / Infrastructure Technical Support

Responsibilities:

  • Took a lead role in planning, designing and implementing basic infrastructure requirements for 32/64 bits Enterprise 2003 servers for application deployment and testing (Enterprise Security Manager and other test components) in Dev and production environment.
  • Installed and configure Citric core components
  • Monitored VMware virtual centre 2.5, host ESX and VDI machines for Alerts and performances
  • Implemented Active Directory services, created, OU’s Groups, Users and group policy objects
  • Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching.
  • Created and implemented Infrastructure planning and design and built 50 servers each in DEV/UAT and Production in a VI environment.
  • Responsible for third-level support for all server related issues and Performances and AD’s
  • Participated in complete system builds, upgrades, migrations, code deployments and patch management
  • Installed guest OS
  • Installed following VM’s well as physical machines in DEV/QA /PRD
  • Microsoft Windows Server 2003 Enterprise Edition with Service Pack1and 2 x86 (32 bits,64 bits) (Intel).
  • Installed applications like Sql 2005/ 64bits and exchange 2003/2010 on x86/ 64 bit processor
  • Provided Exchange windows 2003 Administration support, resolving outlook, e-mail and OWA issues, troubleshooting not receiving mails, created/deleted mailboxes

Confidential, NY

Systems Architect/Administration Support

Responsibilities:

  • Took a lead role in resolving issues on server performance and capacity planning, for long term care clients and also server growth and upgrade/migration to windows server 2003 for more than 800 servers that impacted 20000+users
  • Provided third level support for more than 2000 CHC clients, using ITIL tools (Remedy)
  • Prepared the environment for deployment of Windows Server 2003 with appropriate documentations and s
  • Recommended and implemented hardware/software infrastructure requirements for windows 2003
  • Implemented different raid arrays for redundancy and fault tolerance for HA environment and DRP
  • Installed and configured Active Directory and integrated DNS server
  • Established shortcut and forest trusts.
  • Managed AD Sites and Services / FISMO roles/ users accounts and backups
  • Acquired quotes for windows server Hardware/Software upgrades from vendors like IBM- x86, DELL- PowerEdge 2000 and HP Proliant
  • Developed documentations (Run Books, Manuals, upgraded current documentations.)
  • Provided a team lead support for LAN/WAN and OS issues, network problems
  • Provided terminal services and VPN support to the remote end users and troubleshooting issues such as connectivity and security

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