Control-M Scheduler / Administrator Resume Minneapolis - Hire IT People

SUMMARY:

Total IT work experience of 7 years in Application Support and Testing
BMC certified Control - M Administrator with 4.5 years of expertise in Control-M Enterprise Manager, Configuration Manager, Desktop, Forecast and Reporting Facility
Excellent knowledge in distributed environment support like Windows, Unix
Proficiency in providing suggestions for job scheduling and issue resolution in Control-M functionality
Strong working and installation knowledge of Control Module for SAP, AFT
Proficiency in writing SQL queries for reporting services
Experience in migration testing and application support
Worked as a Documentum Administrator and have good knowledge on content management concepts
Self-motivated, able to handle multiple priorities and excellent time management skills
Ability to rapidly learn new concepts together with excellent verbal, written, interpersonal skills

TECHNICAL SKILLS:

Programming Languages: Java

Technologies worked: Job Scheduling, Workload Automation, Content Management System

Tools: Control-M Enterprise Manager, Configuration Manager, Desktop, Forecast and Reporting Facility, Documentum Administrator and WebTop, Eclipse, SQL Developer

Databases: Oracle, MS SQL Server

Testing Tools: Quality Center

Operating Systems: Windows, Unix

PROJECT EXPERIENCE:

Confidential, Minneapolis

Control-M Scheduler / Administrator

Responsibilities:

On-Call Support and Maintenance as a Control-M Administrator
Extensive knowledge on job scheduling with an ITIL approach
Deploy Control-M Agents and Control Modules like SAP, AFT across distributed environments
Organize Control-M Open labs for clarifying the scheduling issues
Manage and train new job schedulers / admins
Create and maintain Node Groups and maintenance jobs
Providing permanent solutions to production environment problems by Analysis, Testing and Patch Implementation.
Working with Confidential Technology Services and BMC during Control-M version upgrade and configuration.
Applying BMC patches and assist in OS level patches with environment validation.
Create reports for SOX Audit and various other application and user requirements
Provide technical advice and consulting services during development of application programs and system interfaces. Resolve issues that occur during program testing and production node agents.
Support the customer problem resolution process to resolve scheduling errors.

Environment: Control-M Enterprise Manager, Desktop, Configuration Manager, Forecast and Reporting Facility 6.3, 6.4, & 7.0, Control-M Workload Automation 8.0 Oracle 10g & 11g

Confidential

Documentum Administrator

Responsibilities:

Was involved in Test design and test case preparation using Quality Center.
Involved in Test case review with the functional analyst and business to ensure traceability of the requirements.
Involved in the application Unit testing and Integration testing.

Environment: Java, JSP, Documentum WebTop, Documentum Administrator, Quality Center, Windows XP, Eclipse

Confidential

Documentum Administrator

Responsibilities:

Involved in Preventive and proactive maintenance of applications.
Automation of monitoring efforts for application and setting up of effective alerts.
Liaising with the helpdesk in reducing the number of misrouted tickets and helping them to handle level one tickets on their own.
Adhering to the Change Management, Problem Management and Incident Management SLAs.
Issue resolution and risk monitoring, status tracking, reporting and follow-up.
Application Performance tuning activities.
Involved in request fulfillment and access management as a Documentum Administrator such as
User Management including creation, modification, and deletion of users, groups, and roles
Create, modify, or delete Access Control Levels
Create, manage, or delete cabinets, folders, or files
Involved in software quality assurance ensuring that the migration was successful
Was involved in Test design and test case preparation using Quality Center.
Involved in Test case review with the functional analyst and business to ensure traceability of the requirements.
Involved in Black box regression testing and performance testing of the application.
Involved in Defect Management and ensured that all bugs reported were closed by the Development team.
Ensured Validation of the system post migration

Environment: Java, JSP, Documentum WebTop, Documentum Administrator, Quality Center, Oracle 9i, Windows 2000, Eclipse

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Control-m Scheduler / Administrator Resume

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