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Systems Analyst Resume

SUMMARY

  • IT Consultant with 10 plus years of experience in implementation of SharePoint Infrastructure and Microsoft 365 initiatives. Offer functional and technical expertise in optimizing and upgrading SharePoint / Microsoft 365 cloud applications. Extensive experience working with senior management to solve complex business problems through implementation of new technologies.
  • Over 10 Years of experience in Microsoft SharePoint Technologies ( - Administration, engineering, upgrades and migrations from legacy server farms to Online
  • Over 3 Years of experience in Microsoft 365 / Azure - Conducting cloud security analysis, recommendations and configurations of Microsoft Azure Active Directory, Office 365 and EMS Cloud platforms. this include Microsoft's cloud solutions such as 0365 security and compliance, Microsoft Intune, Endpoint manager, SharePoint, One Drive, Teams, 0365 DLP, Azure Information Protection, Microsoft Multi Factor authentication and Conditional Access
  • Strong knowledge regarding Implementation of all phases of Software Development Life cycles and Process management such as Change and incident management
  • Worked with the Executive / Leadership team and customers to implement various SharePoint projects, Office 365 adoption strategies, and Office 365 governance
  • Worked as liaison with support teams and vendors, such as Microsoft, Citrix, Ave Point for resolving technical dependencies, issues and risks

TECHNICAL SKILLS

  • Microsoft 365 / Azure
  • Microsoft SharePoint
  • Windows Power Shell
  • Windows server and IIS Administration
  • SQL Server
  • Incident and Change management
  • Technical analysis and End User support
  • Documentation and reporting
  • Other tools: Citrix XenMobile, AvePoint, Nintex,

PROFESSIONAL EXPERIENCE

Confidential

Systems Analyst

Responsibilities:

  • Led migration of existing on-premises team sites and portals to Cloud for over 800 site collections
  • Evaluated, facilitated and adopted Azure technologies to address changing Mobility needs with implementing Microsoft Intune and Azure Active directory conditional access policies for over 7000 associates
  • Planned and implemented Intune and JAMF integration and Windows Hybrid Azure AD domain join, resulting in Single sign on experiences for cloud resources and self-service features
  • Subject matter expert on team - Setting up SharePoint servers, implementing Farm solutions and infrastructure changes/upgrades
  • Worked as key resource for deploying Foundation tasks for tenant and Microsoft Exchange mailbox migrations project
  • Performed systems analysis, identification of server security vulnerabilities and mitigation, certificate renewals, security patching and user support platform transitions
  • Created SharePoint E-discovery center to manage search, Preservation and export of content stored in Exchange and SharePoint.
  • Managed infrastructure upgrades, analysis and resolution of end user application related issues via Ticketing tools, managed approximately 20 tickets per day
  • Wrote site PowerShell scripts for daily maintenance activities, including site & list cleanups, site warm up, server certificate management and others
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications

Confidential

Consultant

Responsibilities:

  • Led support team as level-three supervisor providing assistance to average of 8000 users globally in 24/7 support environment
  • Performed restructuring and migrations for over 500 on premise sites to cloud using AvePoint tools
  • Liaised with customers, vendors, management and sales team to better understand customer needs and recommend appropriate solutions
  • Maintained stable operation of Multiple farms, networks, including Developing, installation, supporting and optimizing sites and other SharePoint components
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base
  • Supervised and monitored delivery of contractual services according to Service level agreements
  • Engaged end users and answered questions via email, phone, website live chat and in forums

Confidential

Associate Consultant

Responsibilities:

  • Migrated Content from Staging to Production, Managed Single Sign On services and configured it to access other applications.
  • Installed and configured Microsoft Office Share Point Server 2013 Upgraded and migrated from Share Point Portal Server 2010 to Share Point Server 2013 by Metalogix content matrix in a 3 server environment.
  • Met with Subject Matter Experts, Business user to gather requirements, mapping them to Share Point functionalities, created specification documents, meeting with developers and created functionality matrix, matching business functionality to Share Point Portal features.
  • Customized various web parts and implemented third party web parts depending on the User requirements.
  • Backup and Restore using Share Point Central Administration functionality and STSADMIN tool and Sharepoint management Shell tool from Farm level to Site level and complete server back up by using third party software Symantec.
  • Re-size large content databases and move to separate database.
  • Implemented the architectural changes to increase the performance of SharePoint environment
  • Create sites and monitoring the site growth and usage, maintained the permission levels from site collection to sub sites.
  • Proficient in monitoring the SharePoint usage, content management and load balancing of the database.
  • Resolved SharePoint related incident management tickets on daily and weekly basis and provided level 3 support.
  • Deployed, Configured and maintained site collection, site layout, content management, clean up of unused SharePoint sites.
  • Responsible for maintaining two Shared services for public facing websites and Intranet websites and provided subject matter help to other groups to configure monitoring of external sites using SCOM.
  • Implemented the third parts tools like ave point, bamboo solutions and metalogix into SharePoint environment for maintaining the column level security and backup of SharePoint.

Confidential

Consultant

Responsibilities:

  • Installed and configured Windows Microsoft Office Share Point Server 2010, Upgraded and migrated from Share Point Portal Server 2007 to Share Point Server 2010 Using Migration manager.
  • Met with Subject Matter Experts, Business user to gather requirements, mapping them to Share Point functionalities, created specification documents, meeting with developers and created functionality matrix, matching business functionality to Share Point Portal features.
  • Responsible for Migrating Lotus Notes application to Share point portal and provided on call support for developers working in Offshore team.
  • Installed social, News manager and video modules to SharePoint test and production environments.
  • Worked with different webparts of newsgator and deployed to my sites.
  • All technical solutions are developed to be integrated with internal and external DNS, consistent with Windows Server 2008 and the AD (Active Directory) Security Standards.
  • Involved in all the phases in software development life cycle which includes analysis, design, code and testing of share point environment .
  • Developed scripts to manage sites, content, ownership, usage and customizations
  • Designed and delivered multi tire SharePoint farm based on the business needs
  • Enhanced security system in Share Point using Internet security and Acceleration (ISA) server, Forefront Security (Antigen).
  • Deployed, configured and maintained the permission levels for various site collection and sub sites
  • Recommended and Implemented the architectural changes for the better performance
  • Designed master pages, web parts and created workflows using the SharePoint designer
  • Documenting the SharePoint requirement, configuration and architecture according to the business needs.
  • Experience in monitoring the SharePoint usage, content management and load balancing of the database.
  • Proficient in planning and organizing the SharePoint administrative activities.
  • Responsible for handling over 10,000 users across the Globe
  • Backup and Restore using Share Point Central Administration functionality and STSADMIN tool from Farm level to Site level and complete server back up by using third party software like Ave point.

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