SUMMARY

• Over 7+ years of experience in IT Industry including System, NAS and Storage administration.
• Extensive knowledge of NAS and SAN storage, which includes migrations and deployment, maintenance and trouble shooting.
• Experience in storage provisioning by LUN creation and mapping them to different operating systems including Windows, Solaris, Linux and ESXi4.0/5.0
• Expertise in managing and configuring NFS, CIFS, FC and iSCSI protocols for UNIX and windows systems.
• Created Aggregates, Flex - volumes, Qtrees, and exported them using NFS and CIFS
• Created Luns, igroups and mapped the Luns to ESXi4.0/5.0 servers using FC and iSCSI
• Experience in migrating CIFS and NFS data using Securecopy and rsync scripts between multiple platforms (Microsoft Windows Cluster to NetApp).
• Setup Snapmirror and Snapvault replications
• Good knowledge and hands on experience in different kinds of operating systems like Linux/Solaris/AIX/Windows administration
• Experience working with VMware ESX server platform.
• Good Knowledge of NetApp C-Mode
• Experience in management and monitoring of storage systems using various tools like filer view, Oncommand System Manager, Operation Manager (DFM).
• Performed numerous Ontap upgrades from 7.3.11 to 7.3.3P3 to 8.0(7-Mode) including shelf upgrades, disk firmware, Kernel diagnostics and RLM
• Proficient in working with different storage protocols that includes ISCSI, FCP, CIFS, NFS, NDMP protocols.
• Experience with different NetApp technologies like creating aggregates, volumes, quotas, snapshots, snapmirror, snap vault, flex clones, deduplication, vfilers, snap manager, snap drive, MPIO, snap restore and thin provisioning technologies.
• Day to day monitoring of different storage systems using system statistics and performance statistics methodologies(pktt, perfstat)
• Excellent analytical problem solving, communication, knowledge transfer skills with ability to communicate with multiple vendors.

TECHNICAL SKILLS

• Storage Hardware
• FAS2000 Series ♦ FAS3000 Series ♦ Fas6000 Series
• Data OnTap ♦ Filer View ♦ Oncommand System Manager ♦ Management Console ♦ CIFS ♦ NFS ♦ iSCSI ♦ FCP ♦ Snapvault ♦ Snapmirror ♦ Operations manager♦ Snap Manager ♦ Protection Manager ♦ Data Fabric Manager ♦
• Windows 2000/2003/2008 ♦ Solaris 9/10 ♦ RHEL 4/5.x ♦ Linux ♦ OnTap 7.x/8.x ufs, swapfs, tmpfs, vxfs, zfs, ext3, jfs2, ntfs, wafl

PROFESSIONAL EXPERIENCE

Confidential

Storage Management Engineer

Responsibilities:

• Monitored client environment and advised client on the best methods to optimize the performance and take full advantage of the resources available.
• Identified issues that were impacting the performance in the environment such as high latency, iops, high CPU readings, and misaligned LUNs.
• Advised the team on the best course of action and prepared action plan, best practices, and the usage of deduplication and thin provisioning.
• DFM/Operations Manager - configured to monitor filers and email alerts when thresholds are reached certain percentage such as full aggrs/volumes/qtrees, LUNs, loss of connectivity, performance problems, high latency, iops.
• Prepared quick reference guides for the team on various netapp functionality and put together essential commands.
• Prepared the documentation for LUN migration procedure for the team to follow for the upcoming LUN migration using snapmirror.

Confidential

Sr. NAS Administrator

Responsibilities:

• Installed and managed FAS2020, FAS2040, FAS3020, FAS3050, FAS3070, FAS3140, FAS3160, FAS3170, FAS3210, FAS3240, FAS3270, FAS6030, FAS6040, FAS6080, FAS6240 and FAS6290
• Worked on OnTap versions 7.3.5.1P4, 7.3.7P1, 8.1, 8.1.2, 8.1.2P3, 8.1.3P1(7-Mode) and 8.1.2P1, 8.1.2P2(C-Mode).
• Responsible for all the day to day administration work and monitor the NetApp NAS infrastructure.
• Was a Member of a vibrant and active NAS storage administration team located across the globe.
• Responsible for all snapmirror daily jobs and update/troubleshoot any lagged mirror jobs.
• Responsible for monitoring NetApp Systems using Operations Manager
• Migrate volumes using protection manager from one resource pool to another
• Setup/configured OSSV relationships and managed using Protection Manager
• Create Datasets, backup policies, aggregates and volumes.
• Setup and managed CIFS shares and NFS Export and troubleshoot issues in daily basis
• Involved in Change controls /Problem Management using BMC Remedy.
• Resolved any BMC remedy ticket to assisted users/customers with lost folders/files restore or any other problem they might be having.
• Performed Hardware/Software upgrade, replaced failed disks, nvram and applied patches
• Assisted other teams with any inquiry/questions about NetApp functions.
• Participated in bridge conference calls if needed to resolve performance issues.
• Setup C-Mode systems FAS6280 and installed 8.1.x(C-Mode)
• Created Vservers, lifs and assigned aggregates to vservers
• Created Volumes and exported them using NFS and CIFS by setting up export policies
• Setup Cluster Name Space/junctions and mounted volumes
• Setup failover policies on C-Mode systems
• Created failover groups for cluster LIF’s, node LIF’s and data LIF’s
• Created export policies and namespaces for the volumes and exported the volumes using the export policies
• Re-purposed the existing 7-mode HA-pair by adding into the cluster by enabling licenses and upgrading the OS with respect to C-mode
• Upgraded Cluster OnTap from 8.1 to 8.1.2P3 to fix the bugs
• Migrated data from legacy NetApp systems to new NetApp systems using snapmirror
• Involved in adding new disk shelves to existing FAS systems as part of Storage expansion
• Supported NetApp storage infrastructure for global customers and was scheduled for global on call

Confidential

SAN/NAS Administrator

Responsibilities:

• Responsible for the implementation and maintenance of the entire Netapp SAN and NAS environment.
• Handful of experience in creating snapshots, reviewing volume snapshot counts and the removal of excessive or old snapshots that are associated with the volume.
• Creating Snap vault relationship between volumes and deleting old or unused snap vault relationships.
• Installed and configured data storage in NetApp FAS 3000 and 6000 series filers that run Data ONTAP 7 series using CLI and Filer View. Configurations include Vfiler, Flex clones, aggregates, volumes, qtrees and snapshots.
• Involved in the replication of data between volumes of the Netapp filers using Snapmirror technology.
• Created back up data for Disaster Recovery purposes using Snapvault Qtree replication.
• Used Flexclone Volumes and Flexclone LUNS and splitted them from Original volumes and LUNS in an aggregate to have their own priorities.
• Successful creation of LUN’s and assigning them to the ESX servers in the VMWARE Environment.
• Worked with different protocols that include NFS and CIFS for UNIX and Windows systems.
• Created Aggregates, volumes (FlexVol), qtrees and Quotas on NetApp Filers. Involved in creating CIFS shares, NFS exports.
• Configuring data storage in NetApp FAS3040, FAS3070, FAS 3170, V-Series filers that run Data ONTAP 7G using CLI and Filer View.
• Provisioned storage to customers that are using SAN by implementing ISCSI and Fiber Channel (FCP) provisioning.
• Migrated the NAS file Systems from stand-alone NAS server to NetApp arrays.
• Maintained 700+ TB data on NetApp filers and performed troubleshooting on a day-to-day basis.
• Involved in documentation, Troubleshooting, performance analysis, and issue escalation with vendors.

Environment: NetApp FAS 3000 series, V-Filers, FAS6000 series. Snapshots, SnapRestore, SnapVault, SnapDrive, Protection Manager, OnCommand System Manager, Management console, DFM/Operations Manager.

Confidential

SAN/NAS Administrator

Responsibilities:

• Performed daily storage administration activities such as storage provisioning, capacity planning, code upgrades and implemented Storage best practices into customer’s environment
• Created aggregates, volumes, qtrees and shared them using NFS and CIFS
• Replacement of failed disks and setup spares as required accommodating any disk failures in Raid-4, Raid-dp aggregates.
• Added CIFS server to domain and created alias names using NetBIOS
• Created Vfilers and mapped it to volumes
• Configured multimode VIF configuration
• Created local groups and added AD users to the group
• Configured tape devices over fiber channel as part of an backup solution to backup data using VERITAS Netbackup.
• Troubleshoot and fixed CIFS and NFS issues and fine tune the filers for optimal performance
• Migrated the NAS file systems from stand-alone NAS server to NetApp filers.
• Configured snapshot schedules for volume level and snapvault replication
• Scheduled hourly, weekly and monthly snapshots to maintain online backup to recover from accidental deletions, corruptions or modification of data
• Setup snapmirror replication to nearstore and to DR filers
• Created Flexclones for DR-Test
• Worked on Snap Manager of SQL server for backup and instant restore
• Performed Ontap upgrades from 7.3.1 to 7.3.3P3 to 7.3.6, shelf module, disk firmware and RLM, Kernel diagnostics in a NDU method.
• Migrate volumes using snapmirror from one filer to another
• Allocated storage from AMS arrays to different OS platforms(Solaris, Linux, AIX, Windows and NetApp)
• Used DFM, filer view and Ontap CLI, Snapdrive in monitoring, managing, reporting and provisioning storage to the users.
• Restored the data from snapshots on the filers in case of accidental deletion
• Performed zoning on Brocade switches using Web tools and CLI

Environment: NetApp FAS2050, FAS3140, FAS3270, FAS6210, AMS2500, Brocade 5100, 300, DFM(Operations Manager).

Confidential

Unix/NAS Systems Administrator

Responsibilities:

• Maintenance and support for NetApp filers including F2040, F3120.
• Implementation and support for a SAN network, based on a NetApp FAS and ISCI.
• Providing Automatic backup solutions for the NAS Storage by Integrating with the Backup Software.
• Maintenance and Troubleshooting of FILERS (NAS) hardware level and administration level problems
• Installed and Configured NetApp Filers FAS-2050, FAS-6040.
• Connected Filers to fibre Channel Network, Ethernet network, DAFS network, Remote management card, third-party SCSI tape backup devices.
• Fixed Compact Flash card Error by replacing the control panel subassembly.
• Fixed invalid Clock by replacing the motherboard battery.
• Updated the firmware to a version that contains an updated microcode database
• Installed and configured NearStore R200
• Used Operations Manager for managing and monitoring SnapVault and Open Systems SnapVault disk-to-disk backups.
• Installed and Uninstalled Data Fabric Manager on the different systems.
• Refreshed data using SnapMirror, Snapshot whenever needed.
• Installed iSCSI software and SnapDrive software.
• Configured Network Appliance SnapVault software for regular backup data stored on NetApp or any other storage platform to Network Appliance enterprise storage and NearStore systems, providing a centralized disk-based backup solution for heterogeneous storage environments.
• Created LUNs and Volumes across a large pool of disks and one or more RAID groups using FlexVol.
• Performed automatic, incremental data replication between systems: synchronous or asynchronous using SnapMirror.
• Restored single files, directories, LUNs and volumes from Snapshot backup using SnapRestore.
• Created aggregate, Add disks to the aggregate, Destroyed the aggregate using Data ONTAP 7.2
• Copied all data, including Snapshot copies and FlexVol volumes, from one aggregate to another.
• Created Qtrees from Flex volumes and setup/configured quotas.
• Work with Engineering, Sustain and deployment teams towards to ensure reliable and scalable Storage Infrastructure
• Worked with the system administrators to troubleshoot the issues in NAS migration project.
• Hands on experience on ONTAP 7.x with excellent understanding of Netapp data protection technologies like snapshot, snapmirror and snapvault
• Worked on Disaster Recovery Projects
• Worked closely with vendors in attaching/adding DS14 disk shelves
• Designed computer displays to accomplish goals using flowcharts and diagrams
• Storage space provisioning, Configure storage and file systems on UNIX servers

Environment: FAS 3000 series, Data ONTAP, NetApp Operations Manager.