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Systems Engineer Resume

MD

SUMMARY

  • Around 7+ years of experience in IT Industry as a System Engineer specialized in VMware Virtualization /Windows/Cloud Administration .
  • Have good understanding of various methods in the vCenter server features like vMotion, Distributed Resource Scheduler (DRS), Storage vMotion, High Availability (HA), and other products of VMware.
  • Hands on experience in VMware vSphere Suite, vCloud Suite and vRealize Suite & physical to virtual machine (P2V) conversions and virtual to virtual machine (V2V) conversions as well as conversions between different virtual machine formats using VMware Converter.
  • Experience in AWS and AZURE Cloud Technologies.
  • Resolved Azure AD issues relating to Office 365, Active Directory to AzureAD and CAIDM to Active Directory.
  • Resolving the Sync issue Microsoft Managed Services Service Provisioning Provider (MMSSPP).
  • Provided guidance in the planning, gathering requirements, recommendations, and implementation of data migration to Office 365, and configuration best practices
  • Exposure in working with various unattended install methods like silent installs Using PowerShell/VB/CMD/BAT/Install Scripting.
  • Experience in managing multiple Windows systems with Microsoft SCCM 2010/2012/2016 providing patch management, remote control, software distribution and OS deployment.
  • Experience with Windows 2008/2012R2/2016/2019 Servers in Installing, Configuring and administer
  • Well experienced in provisioning virtual machines in a fly from Templates, Clones, creating Snapshots and managing user Roles and Permissions.
  • In - depth knowledge of MDT\SCCM 2012 client installation, software distribution, remote control, and other MDT\SCCM 2012 issues.
  • Hands on experience in building HP ProLiant DL/BL series and Dell Power Edge Servers with RAID 0, 1, 5, 10 configurations for Failure/Recovery.
  • Strong experience in networking concepts such as vSwitches, VMkernel ports, VM ports and Service console, traffic shaping, NIC teaming, load balancing & failover detection.
  • Good knowledge of storage concepts related to iSCSI SAN, FC SAN, 3PAR, Nimble Netapp, storages.
  • Experience in patch management and upgrading ESX hosts using VMware vSphere Update Manager and VMware Host Update Utility.
  • Monitoring of virtual infrastructure using vCenter Operations Manager, and HP Insight Manager (HP SIM), SCCM.
  • Good understanding of various methods to back-up virtual machines as well as DR strategies utilizing Site Recovery Manager 5.0 (SRM).
  • Hands on experience in System administration and troubleshooting in Windows 2003/2008/2008 R2/2012R2/2016 servers, Active Directory services, LDAP services, IIS, DNS, DHCP, FTP, RDP, Windows failover clustering, Microsoft Exchange Server and Microsoft Clustering Services.
  • Active team player and an individual with excellent communication, Interpersonal skills, self-motivated, fast learner and good listener.

TECHNICAL SKILLS

Virtualization Tools & Cloud Technologies: VMware vSphere 5.1, 6.0 versions, vCenter server, VMware converter. HyperV, Xenapp Client, 7.11, Xenapp Desktop 7.11,AWS,AZURE,VMware Cloud

Active Directory Skills: Active Directory Design, Active Directory Replication,AD Maintenance and Troubleshooting, Azure AD, GPO, Group Policy Design and Structuring, Group Policy, Troubleshooting, DNS Server Management Zone,DNS Server Troubleshooting, DHCP Server Design and Maintenance, PKI and Certificate Server.

Scripting Languages: Powershell,Bash,Ansible,Python.

Application: MS Exchange Server 2016,2013,2010, SharePoint 2016,2010, 2013, IIS, Lync, SQL,Tomcat Apache, IIS, Enterprise Monitoring Tool,SCCM,Bigfix,SCOM

Hardware: HP ProLiant DL/BL series, Workstation servers, Routers, Switches, Firewalls.

Storage & Backup: 3PAR, Nimble, Netapp using FC, iSCSI SAN’s and NAS, Avamar,Commvault.

Networking & Protocols: LAN/WAN routing, TCP/IP, FTP, SMTP, LDAP, POP3, VPN and VLAN

Operating Systems: Windows servers 2003/2007/2008/2008 R2/2012R2/2016, Linux,RHEL,Ubuntu

PROFESSIONAL EXPERIENCE

Confidential, MD

Systems Engineer

Responsibilities:

  • Responsible for End to end support designing, deploying, configuring, monitoring and troubleshooting of VMware products (ESXi, vCenter, vSphere).
  • Created clusters in VMware vCenter and upgraded VMware infrastructure components using vSphere update manager (VUM).
  • Configured vMotion, Storage vMotion, vSwitch and vLANs in vCenter, allocating LUNs for ESXi hosts.
  • Installing and Configuring VMware vSphere 6.0, ESXi 5.5/6.0/6.5 on HP ProLiant G7/G8/G9 Rack/Blade servers, Cisco Rack/UCS chassis, DELL & Super micro hardware.
  • Implemented BigFix Patching tool from End to End.
  • Resolved Azure AD issues relating to Office 365(MMSSPP), Active Directory to AzureAD identity and user permissions.
  • Configured and resolved Azure AD Connect sync issues.
  • Having Experience of Creating and Managing the users and groups in Azure AD.
  • Building and Working with Amazon EC2 instances, creating the security groups on the instance level and using Cloud Watch on EC2 instances.
  • Installed and configured Azure AD, AD Connect, ADFS and ADFS Proxy component, setup ADFS for SSO to support various types of authentication protocols.
  • Hands on Experience in deploying patches, agents through SCCM 2016.
  • Used VB,Bash & Powershell Script for creating Custom Actions and Implemented automated procedures for deployment of applications via SCCM.
  • Setting up and adding Servers in Solar winds & SCOM for monitor.
  • Developed 35+ PowerShell scripts to inventory and modify Active Directory.
  • Worked on Citrix Storefront and Citrix Director. Managed VDI machines across multiple farms.
  • Migrated Data from physical data center to AWS. Participated in designing, build, and deployment of multiple applications using AWS stack (EC2, S3, EMR, IAM) focusing on high availability as a part of POC.
  • Designed, implemented and supported SCCM 2012 R2 environment.
  • Experience on self-service applications using Citrix XenApp.
  • Support AD object attributes not stored within our cache, the DRA Server will issue a call directly to a specific Windows Domain Controller or Online Office 365 portal to obtain these properties.
  • Sync FROM AD or the Office 365 Tenant TO DRA.
  • Analyzing the SCCM log files, provided patch management support and maintenance windows operations.
  • Administering Active Directory, DNS, DHCP and deployed windows 2008, 2008R2,2012/2012R2, 2016 physical/virtual servers as per the requirement of the project.
  • Experienced on creating Azure VM, Cloud Services and Storages by using Azure PowerShell Script. Convert multiple onsite Data Centers to Virtual Infrastructure using Microsoft Hyper-V reducing physical server footprint, while improving management, efficiency and performance.
  • Configuring and supporting windows operating system roles Active directory domain services (ADDS), Active directory certification services (ADCS-PKI), DNS, Hyper-V IIS, Print and WSUS as needed besides monitoring, patching, backup, controlled access management and configuration management database.
  • Developed automated Active Directory process to deprovision Active Directory user accounts using PowerShell.
  • Developed 5 Active Directory user account provisioning processes using Service Now Orchestration and PowerShell.
  • Exchange/Office 365 support, maintenance, and administration, account provisioning, migration from Exchange to office 365, distribution list group creation and checking security compliance.
  • Providing timely tier-III support and resolved tickets related to hardware, software, printer servers and Server builds.
  • Identifying and solving various technical issues using variety of diagnostic and monitoring tools.
  • Installed and configured Veeam backup agents according to specific settings for security and streamlined data flow.
  • Performing daily health checks, verifying the availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Automating, Configuring and Deploying VM instances (using conventional storage account and managed disks) through Azure portal, ARM templates and deploying on Premises VM’s using templates.

Confidential, Bowie, MD

Windows/Vmware Admin

Responsibilities:

  • Leveraged VMware Infrastructure Implementation and Consolidation expertise to implement Physical-to-Virtual (P2V) and Virtual-to-Virtual (V2V) migrations.
  • Played role as a VMware/Windows Admin to provide L3 support in a complex Environment.
  • Responsible in diagnosing & troubleshooting of VMware ESX and Virtual Center Environments.
  • Using the SCCM console to provide Endpoint protection support to the client machines.
  • Managing packages, collections, and assignments in the SCCM console.
  • Configured and Built both physical and Virtual servers and Installed and managed Microsoft and 3rd party technologies including Citrix, Exchange, and VMware.
  • Creating SCCM management reports as required to support daily operations and staff tasks on the state of the information technology enterprise.
  • Scripting with PowerShell to automate daily tasks and manage the environment
  • Managed load balanced Citrix web farm environments hosting applications on systems.
  • Responsible for all aspects of the Citrix product suite, including XenApp, XenServer and XenDesktop
  • Monitored and Maintained customer solutions including Exchange, Office 365, and various hosted online solutions.
  • Manage & support a large client base Windows 2000/2003/2008 R2/2012 and 2016 in a multi domain/forest Active Directory of more than 3500 windows server on 24x7x365 basis in an enterprise infrastructure.
  • Experience in Active Directory design and support (Group Policy Object (GPO), Active Directory (AD) Schema, Organization Unit (OU), LDAP, Sites, Replication, etc.)
  • Used VB and PowerShell Scripts for preinstall and post install software packaging and to automate the process and schedule the tasks.
  • Exchange/Office 365 support, maintenance, and administration, account provisioning, migration from Exchange to office 365, distribution list group creation and checking security compliance.
  • Migrated Physical Machines to Virtual Machines (P2V) and Virtual Machines to Virtual Machines (V2V) using VMware Converter from different location to regional Datacenters.
  • Installation, Administration & Troubleshooting of Windows 2003/2008/2012 Active Directory domain controllers, sites, AD replication, DNS, on physical & or on VM's in a multi - Domain / Forest environment.
  • Configured storage LUNs for VMFS and raw disk mappings (RDM's) on a PURE Storage.
  • Configure an ILB listener for Always on Availability Groups in Azure Creating and managing Azure Web-Apps and providing the access permission to Azure AD users.
  • Migrated remote site servers to Datacenter using Riverbed devices, expertise in configuring edge and core Riverbed devices.
  • Experienced on creating Azure VM, Cloud Services and Storages by using Azure Power-Shell Script. Convert multiple onsite Data Centers to Virtual Infrastructure using Microsoft Hyper-V reducing physical server footprint, while improving management, efficiency and performance.
  • Expertise in Active Directory Design and support (GPOs, AD Schema, OUs, LDAP, Sites, Replication, etc.).
  • Rebuilt Hyper-V environment and transitioned into a cluster, providing High Availability and Failover.
  • Hot and Cold cloning of Virtual Machines using VMware Converter.
  • Manage Windows Server functions, including: file and folder management and access, network printing services, server performance monitoring, user access and administration, application and services management.
  • Experience in updating/upgrading ESX/ESXi servers, Virtual Center servers and windows virtual machines using VMware Update manager and manual upgrades.
  • Used VB and PowerShell Scripts for preinstall and post install software packaging and to automate the process and schedule the tasks.
  • Created and deployed of virtual machines from templates and creating snapshots, clones of virtual machines for future deployments.
  • Configured vMotion, storage vMotion, Alerts, Alarms, NTP, and managed Datastores using iSCSI, FC based storage implementation for Virtual Environments.
  • Upgraded ESXi hosts from 5.5 to 6.0 using VMware Update manager and vCenter.
  • Applied patches using VMware vCenter Update Manager and host update utility.
  • Build and deployed VM’s both Windows and Linux using Cloud Lifecycle Manager, Right scale.
  • Performed end to end decommissioning of both physical and virtual servers, which includes CMDB records update, unracking and getting them to ewaste process.
  • Experience in Monitoring, performing Health Checks, installing patches and upgrading hardware on the production servers.
  • Update and maintain CMDB records, cleanup of stale CMDB entries.
  • Used Remedy Tool for ticketing process on fixing Incident Reports and Change Requests.
  • Migrated user home shares and departmental data shares from windows file servers to NAS (Netapp/Hitachi).
  • Maintained an excellent rapport with fellow colleagues, vendors and trainees Involved in documentation regarding Windows server configuration, operating procedures, and service records relating to Windows hardware.

Confidential, Indianapolis, Indiana

Windows/Vmware Administrator

Responsibilities:

  • Installation, customization, capacity management and maintaining vSphere 5.1, 5.5, 6.0 and other components of Cloud Infrastructure.
  • Upgraded around 120+ ESXi hosts from 5.5 to 6.0 using VMware Update manager and vCenter servers from 5.5 to 6.0 and created Linked mode environment for vCenter’s.
  • Applied patches using VMware vCenter Update Manager and host update utility.
  • Utilized SCCM to manage Active Directory objects performing system Updates and application installs.
  • Experience in managing users and groups using AWS IAM. Imported data to S3 using Amazon Export/Import. Configured AWS SNS for email notifications.
  • Migration of Windows 2003/2008/2012 and Linux servers to VMware from Hyper-V.
  • Increased the efficiency in development and test activities with the help of the Hyper-V.
  • Responsible for the creation of all new MS SQL Servers in a virtual environment (Hyper-V), installing and configuring all services, and managing related service accounts.
  • Led all Microsoft Integration testing/production rollout projects Microsoft AD, Exchange, SQL, IIS, Terminal Server, Citrix Servers Farms.
  • Integration of 2 factor authentication for Citrix environment (RSA, and Symantec VIP).
  • Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments.
  • Supporting application management in Citrix environment through Citrix Streaming, Citrix Rollup Pack and Feature packs as per Citrix recommendation, troubleshooted various issues related to Citrix resource manager, Printers etc.
  • Performed system monitoring with vSphere, Hyper-V(Windows), SCOM, OpenView and App Dynamics.
  • Assist with the administration and management of the Citrix environment during the migration to XenApp 5.0.
  • Configuring the standard cluster settings for the vCenter clusters per company policy.
  • Experience in working with Microsoft SharePoint, Microsoft Exchange, Office 365, and LYNC in migration of Office 365, Exchange 2010 to Exchange 2013.
  • Worked on Amazon EC2 and S3 services by deploying instances and dealing with storage and managing API logs from all services.
  • Patched all the systems using SCCM 2012, Designed & implemented SCCM 2012, SQL queries and reports for SCCM, SCCM application packaging and testing.
  • Strong Experience on vMotion, Storage vMotion, SCCM (Systems Center Configuration Management), SCOM (Systems Center Operations Management) Infrastructure, Patch Management and Upgrades using VMware update manager.
  • Monitored SCCM platform health and mitigated issues as needed.
  • Experience in Implementing and managing Active Directory, Internet Information Server (IIS), System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM)
  • Configuring and managing User, Group, Permission, Role, and Resource pool, Alerts, Alarms on VMware virtual center.
  • Installing and Maintaining Windows 2003, 2008, 2008 R2 and 2012 R2 Servers.
  • Update patches on Servers Working Experience with Active Directory Components (AD Users and Computers, DNS, DHCP and WINS).
  • Worked closely with Storage and Networking teams to ensure allocated SAN, Fiber and networking infrastructure reflects specifications laid out in the initial VMware design to ensure successful deployment.
  • Maintaining day to day operations on vCloud AIR for all cloud Datacenters and deploying new servers as per Company standards.
  • Used vCloud Director for provisioning the VMs and vApps. Providing resource allocation and deployment via vCloud Director.
  • Worked on VROPS 6.2.1, creating metric values and views also creating alerts and sending notifications.
  • Installed and configured Management PAK files for AWS, NSX, vCloud AIR and VMware vSphere in vRealize Operations Manager 6.2.1.
  • Generating reports with health analyzer for continuous monitoring of Virtual environment availability through VROPS 6.2.1.
  • Installed LOGINSIGHT 3.3.1 and integrated with VROPS and vSphere for collecting logs.

Confidential, Minnesota

Windows Administrator

Responsibilities:

  • Provide VMware vSphere and Microsoft Windows infrastructure support.
  • Participated in gathering and analysis of business requirements for software capabilities.
  • Design and Implementation of migration strategy for consolidating Data Centers from around the world to centralized locations in US which involves numerous servers of Windows 2008 and 2012 R2.
  • Administered and supported system backup and disaster recovery processes and maintained technical documentation of messaging and system architecture.
  • Managed MS Exchange servers, AD applications and public folders and resolved technical issues and monitored Office 365 systems.
  • Setup of Citrix NetScaler for all customers.
  • Migration from XenApp while in full production without and downtime or user interruption.
  • Multiple Citrix and Hyper-v roll outs and P2V migrations.
  • Active support of multiple Citrix XenApp managed services customers
  • Automated routine tasks using scripting language such as PowerShell and PowerCLi.
  • Administered and supported Office 365 and MS Exchange policies and executed Office 365 procedures.
  • Managing Domains in Office 365 and On-Boarding and Off-Boarding the mailboxes from Exchange Online Servers.
  • Automated and executed Office 365 procedures utilizing Windows PowerShell.
  • Was Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
  • Installed, configured, administered Windows 2003 servers, Active Directory Services, FTP, WSUS, IIS Web Server & SQL Database Server.
  • Created Active Directory GPO's to enforce standard security settings in both production and test environments.
  • Patched all the systems using SCCM 2012, Designed & implemented SCCM 2012, SQL queries and reports for SCCM, SCCM application packaging and testing.
  • Configure and manage User, Group, Permission, Role, Resource pool on VMware vCenter.
  • Deploy VMs using Templates as per requirements. Clone VMs and took snapshots of VMs.
  • Building Windows 2008, 2012 Servers and upgrading Windows 2003 on both physical and virtual machines.
  • Administering Windows 2003/2008 Active Directory, DNS, DHCP and building new windows physical/virtual servers as per the requirement of the project.
  • Creating and managing the users, groups, GPO in the Active Directory.
  • Troubleshoot and resolve various issues with Windows servers while migrations and documenting the troubleshoot process for future references.

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