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Managed It Operations Supervisor Resume

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SUMMARY

  • Project Management and Network Designer/Administration and Support - Accomplished IT professional with demonstrated success implementing strategic IT initiatives that improve business functionality.
  • Experienced in the design, installation and testing of Local Area Networks (LAN) and Wide Area Networks (WAN).
  • I managed Node Site Setup Project with a $5 million budget.
  • I am knowledgeable in networking protocols, server security and wireless systems.
  • Strong organizational and time management skills; consistently bring projects in on time and within budget.
  • Provide technology support to managers, customers and end users.

TECHNICAL SKILLS

  • DHCP, DNSLoad Balancing
  • Cisco Catalyst 4507R/6509E
  • Microsoft Azure
  • HP Blade Servers
  • Routers (Cisco, Nortel, Meraki)
  • Build/Maintain Node Sites
  • Nerdio
  • Sniffer (Ethereal/Wireshark)
  • Firewall Setup
  • Network Wiring
  • TCP/IP v. 4 & 6
  • Hardware Setup
  • Enterprise Configuration
  • Power Shell Scripting
  • LAN/WAN
  • HA- High Availability
  • T1, T3, DS3, OC3/12
  • RDS Servers

PROFESSIONAL EXPERIENCE

Confidential

Managed IT Operations Supervisor

Responsibilities:

  • Top level off Azure for our 200 customers
  • Daily commute between different locations to help Impact Engineers in Technical part of job.
  • Solving 4th level technical Issues 150 Field Engineers daily
  • Improving customer relations in situations where customers may be less that happy.
  • Daily Management of Virtual Private networks and Azure.
  • Daily use of Azure and hosted solutions to fix customers Cloud Networks.
  • Navigating personal relations within the company to work more and a Team and get Projects complete
  • Managing Team of 12 to solve issues for entire company
  • Daily Dispatch of work for Team of 12 Engineers

Confidential

Data Center Technical Engineer

Responsibilities:

  • Setup Office Servers 2012 r2
  • Virtualize Servers using Hyper-V and VMware
  • Day to Day support of over 13 Domains across the world.
  • GPO consolidation over 13 Domains
  • Work as part of Team to cover all needed work around the world.
  • Daily support of Active Directory changes over 13 Domains

Confidential

Data Center Technical Engineer

Responsibilities:

  • Installing and configuring servers.
  • Setup and configure VMware ESXi,
  • Installing and racking equipment in Data Center Consolidation
  • Support Server Windows 2003 and 2008 R2.
  • Condensing down server numbers by converting Physical to Virtual Servers (P2V)
  • Setup and configure F5 load balancers
  • Configuration of Checkpoint firewalls.
  • Setup and maintain Active Directory and Group Policy
  • Support of SAN in multi-domain environment (EMC)

Confidential

Server/System Engineer

Responsibilities:

  • Installing and configuring HP Proliant servers.
  • Setup and configure Virtual servers using VMware ESX for application testing.
  • Daily management of Active Directory.
  • Support Server Windows 2003 and 2008 R2.
  • Working on multiple projects on daily basis.
  • Communicating progress daily/weekly to Project Managers and other team members.

Confidential

Principal Systems Engineer

Responsibilities:

  • Upgraded 20,000 users from Windows XP to Windows 7.
  • Provided escalated level 3 support to end user at Willis and Elk Grove offices.
  • Deployed Office 2010.
  • Collecting and Testing Applications for Windows 7 compliance.
  • Daily Management of Active Directory.
  • Upgrade and daily maintenance of Exchange server 2003/ 2007/2010

Confidential

Network Administrator

Responsibilities:

  • Provide computer support and maintenance for over 5000 on site users across Northern Illinois.
  • Oversaw project migration of Windows XP to Windows 7.
  • Completed project to build co-location node sites for company backbone.
  • Low Latency Project - Ran daily reports to monitor latency on trading platform.
  • Consolidated server farm using VMware to cut down on power consumption at node sites.
  • Setup servers on the network to distribute software using multicasting.
  • Installed and configured Cisco Catalyst Switches 4507R/6509E and Cisco routers.

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