Linux System Administrator Resume

SUMMARY

16 years of working on Unix systems
15 years of hands - on experience working in a windows environment
11 years of working on a Linux platform including Red Hat
3 years of working hands on with Teradata
Bachelors degree in Computer Science
Received Microstrategies training, Teradata hardware and software classes
Teradata and Teradata SQL Certified
Unix/Linux/Windows administration/engineering/support experience

TECHNICAL SKILLS

Software: Microsoft Office Suite, Visio, Microstrategies, ASF2, Veritas, XWIN, Sysadm, Teradata, Windows

Database: Teradata, MySQL, Access,SQL Server 2005/2008 R2

Operating Systems: UNIX (System 5 V 4, Linux, Red Hat, SCO, AIX, CentOS-Linux), Windows 2000, Windows XP, Windows 7, Windows Server 2003Windows Server 2008 R2

Programming Languages: C, C++, Pascal, 4GL, ISQL, ESQLC, JCL, COBOL, FORTRAN, Microsoft Visual Studio, IBM 370 Assembly Language; Bash,Korn, Bourne and C shell scripting; Progress, SQL

PROFESSIONAL EXPERIENCE

Confidential

Linux System Administrator

Responsibilities:

Manage a 24/7 on call rotation on multi-tier Linux application delivery environment.
Linux administration, Installation, configuration, patches and upgrades, kernel upgrades and tuning, performance tuning, proactive monitoring, maintaining and account management.
Performed system backups.
Scripting skills used to automate system tasks.
Troubleshoot hardware, operating system, and application software problems.
Able to identify hardware problems and schedule maintenance in the systems
Provide support to other system administrators.
Demonstrated strong analytical and troubleshooting skills.

Confidential

Customer Service Support Representative

Responsibilities:

Performed Hardware and Software upgrades, system analysis, customer satisfaction, account development and planning, revenue generation, asset management, and individual development for mission critical customer support.
Worked closely with the Teradata Sales Organization to assist on Support Strategies, competitive service pricing, and adherence to TCS methodologies and Best Practices.
Maintained customer contractual policies and development.
Worked on Large Scale Mission Critical Data Warehouses of approximately 18Terabytes.
Consistently maintained 24/7 support on 8 Mission Critical Systems assuring proper system and database performance and integrity.
Administered and monitored systems remotely and on-site by modem, internet with passkey, console screen in the data center. Monitored system and database performance through PMON and Teradata system queries.
Provided my customers with 24/7 availability. Held weekly maintenance windows to replace hardware, flash hardware firmware, and apply unix and teradata updates.
Responsible for Maintaining parts for customers on-site. This included ordering and returning parts, while keeping an inventory for all parts on the customer site.
Created reports/conference calls with and for customers incidents, updates and new issues.
Performed backups on unix system 5.4 and teradata w/ASF2 and Veritas on Storagetec L700.
Created tables, populated data w/load utilities. Created views, keys, primary and secondary indexes, and collected statistics through bteq.

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