Sr Administrator Resume

SUMMARY

Skilled with over 19 years of IT experience, specifically as a Systems Administrator. Work well individually or as part of a team. Excellent troubleshooting skills with software and hardware. Expert knowledge of Windows and MS Office suites. Experienced senior level support at the Department of Defense (DoD) Intelligence Information System (DoDIIS).

TECHNICAL SKILLS

Windows 2000/XP/7/10; MS Active Directory 2000/2003; Windows Server 2000/2003/2008/2012 ; Sun Solaris/Trusted Solaris; DTW 3.x; Next Generation Desktop (NGD); Sun Ray Administration; Hummingbird Exceed; Remedy; Siebel; SMS 2003; VERITAS NetBackup; HP Printers/Plotters; MS/DOS; Citrix 4.5/Xenapp; SCCM 2007; SCCM 2012; VMware; Opsware; PKI
Office 365
OneDrive
SharePoint | Exchange Email/OWA
Calendaring | Google Drive including Docs
Slides
Sheets
Forms

PROFESSIONAL EXPERIENCE

Confidential

Sr Administrator

Responsibilities:

Provide and perform fix actions for SCCM client health and security patches on Client Engineering team at Walmart ISD.
Created SCCM collections using custom queries.
Collected and reviewed logs of failed patch deployments and in place upgrades.
Addressed noncompliant broken SCCM clients.
Created queries and pulled reports using SCCM.
Assessed application and hardware compatibility for Win 10 upgrade.
Benchmarked hardware on new and legacy equipment.

Confidential

Sr Administrator

Responsibilities:

Provide and perform fix actions for SCCM client health and security patches on Client Engineering team at Walmart ISD.
Created SCCM collections using custom queries.
Collected and reviewed logs of failed patch deployments and in place upgrades.
Addressed noncompliant broken SCCM clients.
Created queries and pulled reports using SCCM.
Assessed application and hardware compatibility for Win 10 upgrade.
Benchmarked hardware on new and legacy equipment.

Confidential

Systems Administrator Sr.

Responsibilities:

Provide top level software and hardware support to an extremely large customer base of 250,000 in a swift, courteous manner. As well as providing support to other systems administrators as required.
Manage approx. 50,000 systems by utilizing SCCM 2012 for software delivery and monthly patching, maintaining a 95% deployment success rate.
Create and manage deployments of Applications and Packages throughout a large global enterprise environment targeted for a mass customer base of approx. 250,000.
Successfully completed migration from SCCM 2007 to 2012 across 3 networks and over 250 servers.
Interface with SCCM engineers to ensure smooth and focused transition to operations.
Import drivers as needed for new hardware platforms and maintain current boot images.
Deploy operating systems using SCCM to a wide range of hardware platforms.
Create and maintain task sequences for operating system deployments.
Continually look for ways to improve, optimize, and streamline software deployment process in order to ensure smooth, uninterrupted delivery to the customer.
Provided Tier 3 support, and assisted in the maintenance and troubleshooting of SCCM and client workstations; expert knowledge of the SCCM infrastructure including boundaries, site server roles in order to troubleshoot SCCM issues.
Provide Tier 3 support to other Systems Administrators and customers using Siebel. Streamlined processes by creating SOP’s for various systems and software as well as provide training for other Systems Administrators and service desk personnel.
Experience with AD creating user ID’s, modifying accounts, security groups, creating and modifying OU’s and minor GPO changes.
Provided low level support to the primary Veritas NetBackup Engineer.

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