RELATED WORK EXPERIENCE:

Sr. Systems Administrator

Confidential, York, PA

Responsibilities:

• Install, configure, administer, and monitor x86 server technologies with focus on VMware ESXi 4.1 and ESXi 5.0
• Configure and manage HP 3PAR storage systems
• Configure and manage NetApp 2240 storage systems
• Extensive experience with Microsoft Windows desktop and server platforms (WS03/08; Win XP/Vista/7)

Sr. Systems Administrator

Confidential, York, PA

Responsibilities:

• Install, configure, administer, and monitor x86 server technologies with focus on VMware ESXi running on HP Blade Center c7000 chassis
• Configure and manage IBM System Storage products including IBM XIV and SAN Volume Controller (SVC) as well as Brocade - series fiber-channel switches
• Extensive experience with Microsoft Windows desktop and server platforms (WS03/08; Win XP/Vista/7)

Distributed Systems Administrator

Confidential, Harrisburg, PA

Responsibilities:

• Install, configure, administer, and monitor x86 server technologies with focus on VMWare ESX, Citrix, and IIS/FT/Windows Terminal Services running on IBM System x servers
• Extensive experience with Microsoft Windows desktop and server platforms (WS03/08; Win XP/Vista/7)
• Configure and manage IBM System Storage products including IBM DS3000 and DS8000 disk controllers and Brocade-series fiber-channel switches
• Provide tier 2 technical support to end users

IT Generalist Supervisor

Confidential, Harrisburg, PA

Responsibilities:

• Provide direct supervision to 8 IT Generalist staff members
• Manage technical help desk functions and ensure the technical support of the Safety Administration business areas
• Supervise technical and analytical activities associated with the Medical Unit database system, Safety Administration Electronic Document Management System (EDMS) and other related systems
• Monitor and maintain work station performance, including memory, disk space and operating system errors
• Monitor and maintain peripherals, including drivers and network connections
• Test all patches and upgrades from third party software vendors to endure compatibility with existing systems

Distributed Systems Administrator

Confidential, Harrisburg, PA

Responsibilities:

• Maintained and upgraded a Windows 2000/2003 Active Directory structure and domain
• Installed, upgraded and operated an ESX server with virtual servers connected through a SAN
• Provided 2nd level technical support by responding to Remedy tickets as assigned
• Ensured adequate server security throughout the network

Distributed Systems Specialist Supervisor

Confidential, Harrisburg, PA

Responsibilities:

• Provided direct supervision to professional staff
• Responsible for the technical support of the Office of Income Maintenance including: client installations and configuration, server installations, configuration and administration, document management and conversion, server to server message transfer, dial-up and Internet access, anti-virus reporting and monitoring, and system network troubleshooting
• Assisted in the deployment of ePO

Distributed Systems Specialist

Confidential, Harrisburg, PA

Responsibilities:

• Installed and administered Windows NT/2000 networks
• Managed SMS 2.0 and SMS 2003 installations including: creating software distribution packages, scheduling jobs and advertisements, discovering clients and managing inventory
• Provided 2nd level technical support on Help Desk requests for assistance concerning hardware and software on networked and remote access computers
• Installed McAfee anti-virus engine and served as the ePO administrator
• Installed, configured, maintained, and monitored IIS 4.0/5.0, Proxy and ISA Servers
• Prepared and implemented upgrade project plan for the rollout of new computers and operating systems, including Windows 2000
• Installed, configured, and maintained various hardware and peripherals including: Cisco and 3Com switches, tape backup devices and print devices
• Prepared and delivered various types of end user training (formal and informal)

Senior Field Engineer

Confidential, Harrisburg, PA

Responsibilities:

• Provided network administration and support for 6 Windows NT 4.0 Servers and 250 NT 4.0 Workstations
• Created and managed user accounts, including creating and maintaining system policies and modifying logon scripts
• Provided end-user application support for Microsoft Office 97, Lotus Notes 4.5, Calibration Manager, and MP2

Technical Specialist

Confidential, Camp Hill, PA

Responsibilities:

• Installed and configured fiber optic Windows NT network at the Confidential
• Setup, configured, and replaced approximately 10 end user PC’s per week
• Utilized Microsoft unattended installations and Ghost 5.0 images to prepare end user PC’s
• Configured TCP/IP for network connectivity
• Configured and maintained user profiles
• Provided hardware and software support to end users

Help Desk Analyst

Confidential, Harrisburg, PA

Responsibilities:

• Provided phone and desk side support for 200 end users on a Windows NT network environment
• Installed Windows NT workstation, including configuring and maintaining user profiles
• Installed, supported and configured desktop applications such as Microsoft Word, Excel, PowerPoint, and Outlook