OBJECTIVE

• I am seeking a position in Information Security Assurance which will permit me to continue practicing and expanding my skill set and knowledge base.

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SUMMARY

• 18 years hands - on network/applications support and analysis - assisting end-users and improving networks
• Experience in design, installation, configuration, administration and troubleshooting of Cisco LAN/WAN infrastructure
• Multitasking ability - able to balance priorities and maintain customer confidence.
• Detailed knowledge and understanding of Network Security aspects and Intrusion events and auditing
• Excellent customer interface skills - able to make technical details understandable to non-technical users.
• Detailed knowledge of Cisco ASA, Routers, Switches and Intrusion Detection System; Juniper; Palo Alto Next-Gen Firewall
• Capable/experienced in full scope of duties Wan, LAN, Network Intrusion Detection
• Proficient in Office 365; Microsoft Outlook, Word, Excel, PowerPoint
• Fluently speak write and troubleshoot in English, Spanish, and French.

TECHNICAL SKILLS

• Security
• CCNA, CCNP Security
• CEH
• CISA
• Wireshark
• Linux
• Wireless LAN 802.11 installation and troubleshooting
• Citrix Server;
• Cisco Aironet Wireless
• Virtual Private Network
• Router technology ( Netopia Cayman DSL router)
• DSL Technology
• Confidential ADSL Digital modems installation and troubleshooting

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Senior Network Security Engineer

Responsibilities:

• Review existing network architecture and help identify areas for improvement.
• Work with ticketing systems, change control processes, and execute changes.
• Help troubleshoot and fix network Security related issues in the Data Center and remote Corporate Offices
• Work with third-party vendors in support of the network.
• Provide support and mentorship to junior engineers.
• Lead after-hours maintenance and troubleshooting activities as part of an on-call rotation.
• Assess gaps in security and identify solutions to mitigate risk, including business processes, technical controls, and policy improvements.
• Helps gather testing evidence for external and internal audits. This includes preparing for SOC and other compliance audits.
• Attend weekly security meetings to discuss/review vulnerability assessment reports and provide guidance to senior management and the PCI compliance Team
• Assist in the development of security policies, plans, and procedures to meet government regulations and industry best practices
• Assist with the enforcement of policy guidelines
• Acts as primary technical subject matter expert for security scanning.
• Accountable for the overall scanning infrastructure, scanning execution, quality of work and deliverables.
• Executes security assessments to highlight and clearly articulate risks to the business.
• Participates in the scope definition of security scanning and VA scanners management
• Proactively discovers vulnerabilities in our enterprise PCI, HIPPA, Corporate, and Production environments and ensures mitigation actions are implemented
• Performs vulnerability research to identify new, previously unknown and unpublished vulnerabilities.
• Conduct audits of Data Center Platforms: Cisco ASA, Juniper, Palo Alto Firewalls, Cisco Nexus Switches, F5 Load Balancers and assets behind the Imperva cloud
• Generate/renew CA signed certificates for Confidential
• Manage Confidential certificates using Venafi

Confidential - Atlanta, GA

Network Security Engineer

Responsibilities:

• Handle and Resolve Network issue cases via Support PeopleSoft System
• Replicate issues and test customer configurations in a lab environment,
• Interfacing with other technical support personnel, engineering and product management to escalate and resolve issues.
• Performing, as required, remote or on-site Network upgrade activities.
• Analyze and review escalated cases until closure; this includes investigating and recommending appropriate corrective actions for data security incidents;
• Perform analysis on logs, traffic flows, and other activities to identify malicious activity
• Design, deploy and troubleshooting routed networks using Cisco Routers as well as layer-2 and layer-3 switching products.
• Support and troubleshoot Cisco VPN, Extranet and public Internet connections delivered via a variety of carrier facilities (Sprint, ATT, Level3)
• Built and configure Confidential PCI environment, policies and documentation for Cisco ASA Firewalls, Routers, Switches
• Built and implemented Confidential Intrusion Detection System using Sourcefire IPS
• Analyze and investigate all Confidential Intrusion events on a daily basis
• Work daily with Symantec Security Operation Center (SOC) to correlate intrusion events
• Review all Confidential Core Firewalls and PCI Firewalls security events log information using Manage Engine Firewall Analyzer.
• Translate impact analyses to be presented to senior management during our weekly Security Meeting
• Providing security analysis and solutions in BCD WAN/LAN environment.

Confidential - Atlanta, GA

Test coordinator

Responsibilities:

• Working with project teams to understand system requirements and specifications;
• Ensuring testing requirements are documented and understood for the project;
• Capturing the design of test cases and test procedures in Mercury Test Director;
• Building test cases/scripts using Mercury Interactive test automation tools;
• Writes detailed test cases to exercise product functionality;
• Executes manual functional testing based on analysis and understanding of the requirements;
• Verifies test results in all forms including graphical user interfaces, databases, printed output, and data transmissions;
• Executes automated test scripts utilizing Mercury automation tools;
• Ensuring all Quality Assurance and testing activities are conducted throughout the life cycle and that the results from these activities are verified;
• Facilitating defects tracking and problem determination throughout the life cycle;

Network Manager

Confidential, Atlanta GA

Responsibilities:

• Handle Confidential escalations regarding network, security issues;
• Participate as a member of the Confidential Internet security suite Beta testing Team;
• Conduct Technical review for the Confidential Internet security suite;
• Handle escalations of the Confidential Internet Security activation and installation issues;
• Work closely with Confidential Abuse department;
• Familiar with SQL scripts;
• Generate reports using SQL script From the ASG Database;
• Experience in vulnerability assessment tools, methodologies, generating reports and metrics;
• Experience in anti-virus detection and removal, host and network-based Intrusion Detection Systems;
• Configure and install network firewalls for Confidential Business customers with single or multiple Static IP addresses;
• Troubleshoot network issues using Ethereal Packet capture, Solarwinds;
• Responsibilities include installation and Troubleshooting of customer WANS, LAN;
• Familiar protocols are: RIP1, RIP2, OSPF, TCP/IP, IP, IPX, EIGRP, and BGP;
• Resolve calls and technical issues that are beyond Tier2 and Confidential Technician expertise;
• Resolve Confidential Presidential escalations;
• Troubleshoot network hardware systems including switches, routers, bridges, Wireless access points, RAS;
• Troubleshoot VPN, DNS, WINS, Terminal Services, Email services; Wireless security and connectivity issues;
• Troubleshoot and configure Microsoft windows 98, ME, 2000, XP, 2003 issues;
• Troubleshoot and configure Macintosh OS 9.x, 10.x and airport issues;
• Troubleshoot and resolve Confidential Network issues; MTU, Packet loss, Routing issue; Mail filter issues;
• Documents calls Using CRM, ASG database, Siebel;
• Implement, install, and test data and voice network;
• Work Closely with BroadVoice to support and resolve VOIP issues for Confidential Trial Customers;
• Troubleshoot Session Initiation Protocol (SIP) issue;
• Create and coordinate supports Tools for Confidential Tier1 and Tier2 agents;
• Coach new hired Tier3 agents;