SUMMARY

• Around 11 years of experience as MIDDLEWARE ADMINISTRATOR (WebLogic, WebSphere, JBoss Web Server, Tomcat)
• Monitoring applications and servers using various Monitoring Tools (AppDynamics, Splunk, Nagios, Wily, SiteScope)
• Supporting and Maintaining the servers on various operating systems (Linux, AIX, Sun Solaris, Windows) for both production and non - production environments
• Having administration skills like installation, configuration, troubleshooting, backup and recovery and applying fix pack upgradations
• Experienced in setting up resources like JDBC and JMS
• Experience in deploying java applications manually and using deployment tools like Jenkins, XL Deploy, XLR
• Worked with performance team on fixing performance issues by tuning resources based on the analysis/requirement
• Analyzing Thread and Heap dumps when there are any related issues
• Analyzing core dumps when server crashed
• Experienced in Troubleshooting logs from the server and using Splunk
• Experience in installation and configuration of Web Servers (IHS/Apache/OHS)
• Minimum knowledge on AWS application support
• Experienced in remediating vulnerabilities that are related to middleware technologies
• Ability to interact with IT staff or vendors in performing complex testing, support and troubleshooting functions
• Provided support in a demanding 24x7 on-call support on a rotation basis for applications running in production environment
• Team player with Strong written and oral communication skills, self-motivation, creativity and ability to adapt to new technologies and applications

TECHNICAL SKILLS

Operating Systems: Windows/AIX/Linux/Solaris

Webservers: Apache, IIS, IHS and OHS

Application Servers: WebLogic, WebSphere, JWS and Tomcat

Deployment Tools: ADT, Jenkins and Deploy IT(XLD)

Ticketing Tool: Service Now

Monitoring Tools: Splunk, Nagios, App Dynamics, SiteScope and Wily Introscope

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Providing On-call support for production applications
• Trouble shooting issues based on the alerts received
• Worked on applying oracle quarterly CPUs
• Worked on WebSphere Fix Pack maintenance
• Scheduled cron entries by writing scripts based on the requirements
• Experience in SSL concepts
• Monitoring Middleware Servers for all the applications
• Coordinating with other teams to identifying the root cause for all critical production issues
• Involved in upgrading jdk’s as and when required
• Worked with Oracle team by raising SR’s that are required for resolution of problems
• Worked with IBM on the PMRs related to the WebSphere issues
• Supported in multiple releases from end to end
• Involved in upgrading tools whenever required
• Worked on Splunk for analyzing logs on hundreds of servers
• Worked on AppD and Wily for troubleshooting production and non-prod issues
• Involved in migrating web servers to a different server
• Identified and suggested multiple resource tuning parameters to address performance issue
• Minimum knowledge on F5 concepts

Confidential

MIDDLEWARE ADMINISTRATOR

Responsibilities:

• Installed WebLogic and created domain for new projects
• Worked on WebLogic patching installation
• Analyzed thread and heap dumps whenever needed
• Installed CQ Packages when required
• Implemented Dispatcher configuration in Apache
• Scheduled auto restarts in Jenkins for clusters
• Cleared Dispatcher Cache when required
• Monitored WebLogic Servers for all the applications
• Coordinating with other teams to identifying the root cause
• Interacted with Adobe team to get hotfixes that are required for resolution of problems
• Worked on Repliweb tool by creating jobs to push files to multiple servers
• Helped application teams by analyzing the configuration files that are maintained by middleware team
• Worked with security team for creating safes on the CyberArk (password vault) and maintained all the credentials related to the applications
• Creating multiple reporting tools in ServiceNow to fetch the regular audit data that is needed
• Worked with EPCR team on the production tickets that were assigned to middleware team and involved in all CAB meetings to address questions related to the production changes
• Experience in fixing middleware vulnerabilities to ensure there are no QIDs in middleware space

Confidential

MIDDLEWARE ADMINISTRATOR

Responsibilities:

• Installed and Configured Application Servers for non-production
• Provided support for all applications in all environments
• Resolved runtime issues in all environments
• Created scripts to pull all servers health
• Worked on log utility module to rotate, compress and to delete old logs
• Web server administration includes availability of service, problem resolution, configuration and tuning
• WebLogic administration includes availability of service, deployments, node administration through admin console
• Configured Managed Servers in a Cluster solution for High Availability, Load balancing and fail over support
• Worked on creating ticketing reports to pull all the changes that are being executed on a weekly basis
• Experience in addressing many regular alerts that are triggering and reducing them by taking necessary actions that are needed
• Provided log files to the application teams whenever needed
• Deploying applications manually to WebLogic server from the console
• Configured many parameter changes in webservers that are needed for improving the logging functionalities
• Worked on creating some css in asp dot net applications
• Manually applied fix packs on IHS servers
• Created data source resources for multiple applications
• Worked on GIS/sterling file gateway for transferring files from one place to another