Expertise

VMWare ESX i , Windows 2003,2008,2012, NetApp/EMC storage, Backup/Data Protection, basic Citrix Administration and XenApp Storefront

History

Piedmont Municipal Power Agency Contractor of FGP as VMware Systems Engineer

• Responsible for the daily operations of VMware ESXi vSphere systems and data center operations.
• Work within team environment with project ownership responsibilities.
• Design, over-site and maintenance of Disaster Recovery process and system design.
• Responsible for datacenter backup operations
• Responsible for the creation of systems documentation and process design.
• Mentor team members on areas of expertise.
• Provide systems analysis system usage, health, upgrade path suggestions, etc .
• Working with and maintaining the following technologies:
• VMware ESXi 5.1 and vCenter5.1services
• EMC SAN systems
• Windows 7, 2008, 2012
• Microsoft AD and Domain Group Policy
• Internal domain DNS / external DNS maintenance
• Exchange 2013
• Sharepoint 2010
• Dell AppAssure Backup Solution
• Dell Server Hardware various Gen 9 through 12
• Ubiquiti Enterprise Wifi
• MS PowerShell
• SonicWall NSA
• Barracuda Spam / Virus Firewall
• Solarwinds Orion and Spiceworks Monitoring services

Consilium1, assigned to GE Healthcare Sales IT Support SITS as Systems Engineer/Administrator

• Lead resource for VMWare ESX Datacenter Clusters for Burlington and Seattle locations
• Build support for ESX and vSphere systems and operations/technical support
• Responsible for maintaining the health and function of VMWare virtual machine network of over 280 servers.
• Daily health maintenance of Data centers server health, security, functionality Windows 2003/2008/XP/Various Linux based systems .
• Responsible for maintenance of NetApp SAN Storage including overall design of storage layout LUN/Volume structure as pertains to the Data Center ESX server cluster and backup systems.
• Oversight of Microsoft WSUS patching services for both Burlington and Seattle Data centers.
• Execution, maintenance, and repair of Data Center reporting software packages these packages are used to provide internal systems reports such as the RDA Tools scripted system and ADManager.
• Oversight for maintaining backup/archiving solution for multi-site Data Center.
• Maintenance of MS Active Directory in a Domain/Multi Sub Domain environment.
• Adding/removing/maintaining user accounts Active directory and Checkpoint Firewall systems
• Domain Controller MS AD Maintenance/Creation
• DNS Maintenance
• Setup of MS Group Policy and troubleshooting of Group Policy issues
• Cloning/movement of Virtual Machine systems VM into/out of partitioned environments in the Data Center
• Partition environment creation turn-key
• Provide technical training to team members on datacenter technologies
• Fielding of Support Calls / Support Central Tickets
• Research/repair of Virtual Machine servers VM

Chris Bowman - IT Systems Administrator Page 1

Consilium1 history continued:

• Event log auditing, Logon report auditing
• Sphere/Virtual Infrastructure Client Maintenance/troubleshooting, VM alarm response
• Citrix Server installation and support
• Citrix Application Publishing
• RDA Portal Website maintenance
• Disk space monitoring for Virtual Machine VM systems:disk repair/expansion
• System Performance issues troubleshooting
• Support for inventory system software database
• Participate in the planning and execution of quarterly maintenance windows.
• Participate in the research and testing of emergent technologies/processes.
• Participate in the design and execution of metric gathering for the Data Center.
• Aid in the creation of Process design and documentation as well as coordination of team projects.
• Creation/Maintenance of technical documentation Support Central Wiki
• Constant improvement/review of Documentation Support Central based Wiki

Successes Related to the GE SITS Team:

• Created department use, multi-site, physical inventory system for IT hardware/software tracking MS Access , this included process and documentation creation and training of team members on use. This led to a far more efficient and accurate accounting for the department's inventory.
• Participated in the redesign of User metric gathering for the Data Center. Designed and built automated systems for metric gathering as well as assisted in redefining what data was being gathered to help further refine the usable data from our User metric reports. The redesign was successful in creating a far more accurate and efficient metric gathering process.
• Participated in the successful testing of a new/emerging technology project Cloudshare . The research/testing phase several weeks long of this project was able to successfully determine POC of the technology for possible use with the SITS Team.
• Lead successful demonstration of a new/emerging technology project Cloudshare to members outside the Data Center Team.
• Major contributor for the Maintenance Window project redesign that wrapped our Maintenance window into a formal process. This process has been successful in pushing several successful Maintenance Windows since its design.
• Served as Lead for several successful major Maintenance Period windows have participated in every major maintenance window since 2008 .
• Have steadily advanced role responsibilities year over year.
• Participated in the Enterprise AV changeover of Sophos to McAfee AV. Successful execution of this project involved developing implementation and change over plan for DMZ locations within GE. The implementation was a spear head project that is currently being passed to other locations within GE.
• Leading the technical effort to modernize Citrix systems within the DMZ. This includes the conversion of Citrix based systems from 4.5 to 6.5 and the addition of a POC for Web interface/Storefront infrastructure.

confidential

• Lead Technician for Network/PC Hardware/Software/Industry Specific Manufacturing hardware/software support for 13 locations in 5 states
• Installation/Support of Mission Critical network hardware/software switching, routing, cabled, and wireless
• Lead Technical Advisor for company-wide Project Management Team
• Responsible for training new and current users on basic office and industry specific hardware/software as well as development of training materials
• Designed/Implemented/Trained Usage of company's IP Video Telephony system which helped to realize a reduction in time and cost associated with corporate travel and training
• Designed/Implemented company-wide system for the unified management of ink/toner supplies which was estimated to greatly reduce unnecessary duplication of resources, cost, and time investment in maintaining mission critical supplies
• Received company recognition on several occasions for outstanding performance

confidential

• End user and internal company hardware/software support for network and office systems
• Installation/support of industry specific computer lab systems
• Excellent reputation for developing and executing Staff Development Training classes, workshops and clinics
• Responsible for significant increase in product/service awareness and revenue within North and South Carolina
• Direct responsibility for coordinating many major team projects