Software Engineer Resume
Osterville, MA
SUMMARY:
Customer driven software engineer with strong communication and diagnostic skillsets offering a wealth of successful business development and customer relationship experience
PROFESSIONAL SKILLS:
Tools: Mac OS, Windows, Mac iOS, *nix
Objective: C (Cocoa, Carbon), C, Perl, Bash, Fortran, 8051 Assembly, XML, XSD, MySQL, Telnet, TCP/IP, RS232/422/485, IR signaling, DALI, XCode, Oxygen XML, Trac, Bugzilla, CVS, Salesforce, Parature, vi, RTI Integration Designer, Universal Remote CCP, Confidential London Architect, winDIM, Microsoft Office, OmniGraffle, Keynote, Adobe Photoshop, Lutron Illumination
PROFESSIONAL EXPERIENCE:
Confidential, Osterville, MA
Software Engineer
Responsibilities:
- Designed and implemented large scale features in the company’s core integrated development environment application “Blueprint”
- A table - driven lighting and HVAC data entry option that saved up to 3 hours of user configuration time per system
- Support for 2 customer-favorite competitor remote control systems that filled a critical gap in the company’s own product offering Quick turned support for company’s new energy usage monitoring product to minimize time to market
- Prototyped and productized a portable XML driver test harness (CPT-1000) that reduced development costs for development team and customers
- Coordinated with systems engineering and technical writing groups to identify and implement critical features in the CPT-1000 product and documentation
- Reduced customer learning curve associated with telepresence control screens by coordinating a matrix team of 2 graphics developers and 2 systems engineers to redesign the layout
Software Engineer
Confidential
Responsibilities:
- Achieved wider device support and access to new business by implementing critical XML driver file structure features
- Telnet protocol support for Confidential telepresence system integration
- Generic byte stuffing/unstuffing support for Confidential product line integration
- Proprietary encryption/obfuscation support for Confidential security system integration
- Various checksum routines for HAI security system, NEC plasma monitor support and others
- Realized higher quality customer service and reduced XML driver development times by 5 in-house employees to replace outsourced labor
- Expanded the company’s partner network by working closely with executives at a leading lighting manufacturer to demonstrate a bundled solution at 2 consecutive Confidential tradeshows
- Increased XML developer team productivity by improving internal IR capture and XML driver error checking tools
- Established customer loyalty and confidence through numerous onsite and remote assignments
- 15+ support, system setup appointments with strategic customers throughout the US
Confidential
Assistant Software Engineer
Responsibilities:
- Developed, tested, deployed, maintained a library of XML-based device drivers of TV, Bluray, lighting, security, and HVAC systems for the company’s entire line of Mac-based automation and control products
- Scaled up device support to 30+ new devices/month at a minimum cost by and supervising a remote team of 7 XML device driver developers
- 19th employee at 6 month old start-up - promoted from assistant to full engineer position after 4 months
- Performed testing, bug reporting, and feature request duties for the software team’s alpha XML driver development tools
Confidential, Brewster, MA
Supervisor
Responsibilities:
- Led team of 8 foodservice employees in a cafeteria serving 2000 meals per day
- Introduced new employees, ages 16 to 65, to work environment and duties
- Promoted sequentially through various roles of increasing responsibility
Confidential, Hartford, CT
Tutor, Teaching Assistant, Research Assistant, Laboratory Assistant
Responsibilities:
- Instructed students individually and in groups on topics in Math, Physics, Electrical Engineering
- Assisted students with lab experiments; evaluated laboratory notebooks
- Performed computer data acquisition for experiments in radioactive decay
- Maintained network of 12 laboratory computers including hardware repairs and upgrades