PROFILE:

• Experienced Information Technology professional with a proven background in desktop support, administration, engineering, imaging, software packaging and distribution and programming.
• Strong personal, communication and customer service skills, great team player that enhances end user relationship (translate in layman terms to end users); leadership skills that enhance staff development; trained and mentored support staff; organizational skills (created policy and procedures), SOP and Visio organizational charts, network and computer diagrams; accurately interpret problems and offer prompt solutions; exceptional ability to quickly master new hardware and protocols and apply their full range of capabilities.
• Extensive experience in Health Care, Education, Government and Financial and HRIS markets

TECHNICAL SKILLS:

Hardware: Intel 0x86, DEC Alpha, Sun Servers200, 400, 3000 Series, Cisco PIX Firewalls 515, 525, Cisco 2500, 3600, 4000 & 7500 Series Routers, Cisco Catalyst 1900, 2900, 4000 & 6000 Series switches, Cisco Aironet Wireless, VPN 3000 concentrator, 3COM Lanplex 6012, Atran TSU, Compaq/HP Proliant, IBM RS6000 Servers, IBM 8341, DEC VAX 9000,, Polycom IP 300 & 500, Sayson i480 Phones, Sphere Co - Hub VBX-CH2410 & VG3-CH2430, Phone-HubVG3-PB2430, Meeting-Hub VG3-MH6030, Nortel 5500, 8600, VPN 5000, Optera 3000, Meru MC3000 & MC5000 Wireless Controllers

Systems: ESXi, Windows 7, Novell 6.x, Windows 2000, 2003, 2008, Linux,, Unix AIX, HP-Unix, Solaris, CA-7, CICS, VTAM, VCAM, VAX/VMS, HDS, TDS

Software: Exchange, IIS, SQL, Oracle, Siebel, Veritas Backup, ADSM, LANDesk. SMS, Ghost, Altirs, Wise, NetInstall, Tivoli Framework, NetIQ, BindView, Netcool, Visionael, Remedy, Visual Studio, Reflections, SharePoint/Moss 2007, PCAnywhere, VNC

Protocols: TCP/IP, SDLC, BISYNC(BSTUN), IPX/SPX, DNS, DHCP,EIGRP, OSPF

Network Topologies: ATM, T1, T3, SW56, ISDN, and T1/Frac-T1. ISDN, Frame Relay, VLANs, VoIP, QoS, H.323

Tools: vSphere & vCenter 5.1, HP QTP & QC, VitalQIP, DNSone, What’s Up Gold, Air Magnet, Solarwinds-EE, SBR-Radius, Ciscoworks, HP Openview, Netview, Checkpoint Firewall, Mercury's Test Director/Load Runner. Netstumbler, Ethereal, Nortel Device and Optivity Manager

Programming Languages: Java script, Java Swing, Powershell 3.0, IOS 7.0, Visual Basic .NET (VBA), Visual Basic Scripting (VBS), Windows Host Scripting (WHS), ADSI, C/C++, Perl, Fortran, Pascal, FoxPro, Dbase III/IV, Cobol, RGP III, JCL, Basic

WORK EXPERIENCE:

Sr. IT Solution Design Engineer

Confidential, MT Laurel, NJ

Responsibilities:

• Support Commercial Lending Technology Solution -
• Salesforce, Walkme (nCino, Filenet Livespead MRA)
• Conduct Confidential risk assessments required controls definition, control procedure appropriateness, vulnerability assessment
• Contribute to the completion of risk and control design assessments for LOB applications Risk mitigation and remediation plans and remediation strategy
• Control Gap Assessment (CGA)
• Create, document, develop business processes, system parameters, test plans and cases, translate user requirements into technical specification interface requirements, interfaced with programmers to ensure that the delivered system matches the specified features and functions: System Design Specification (SDS), System Requirements Specification (SRS)
• Create, design and support Salesforce API interface, Java Scripts, Tibco
• NIST standards, PCI, ISO, TDS, AS, LDAP, SSL, TLS, Java, Oracle SharePoint, SIP, IDM, WAM, SSO, PAM, Linux, SDLC,
• Project Manager with Agile SDLC (JIRA, Rally) methodology

Sr. Systems Business Analyst

Confidential, MT Laurel, NJ

Responsibilities:

• Support Direct Channels Technology Solution - Call Centers (1500+ users)
• Conduct risk assessment, required controls definition, control procedure appropriateness, vulnerability assessment
• Contribute to the completion of risk and control design assessments for LOB applications Risk mitigation and remediation plans and remediation strategy.
• Create, document, develop business processes, system parameters, test plans and cases, translate user requirements into technical specification interface requirements, interfaced with programmers to ensure that the delivered system matches the specified features and functions
• Change management, Project Manager with Agile SDLC (JIRA, Rally) methodology
• Java Script, LDAP Browser, Notepad++, Powershell, batch scripting, software packaging, WSS3.0, Windows, IIS, SQL, SharePoint Server 2010/13, HP QTP and QC, Ovations, Cisco Call Center

Sr. Consultant: Sr. Desktop Engineer

Confidential, MT Laurel, NJ

Responsibilities:

• Built and manage Desktop Engineer QA testing Lab (SIT/BAT/UAT/PAT)
• Implemented VMware ESXi 5.1 & vSphere 5.1
• Created, configure, documented, policy and procedures, SOP, testing mythologies; Window XP to Windows 7 Migration
• ZEN Imaging, SCCM, Novell ZEN imaging Group Policy, HP QTP and QC; VM workstation; Oracle Virtual Box, Patch Link, SEP11, Sylink, Active Perl and Python, Nortel VPN, Citrix RAS/VPN, Powershell; WSS3.0, Windows Server, IIS and SQL Server.

Sr. Consultant: Wireless Engineer

Confidential, Philadelphia, PA

Responsibilities:

• Implementation of Meru wireless network through-out the largest Health system in Philadelphia - MC5000’s Controller and AP200 & AP300
• Created SOP and documentation for implementing wireless networks and DR
• Nortel Nortel Optera Metro 3000; ESM Inventory; backup & recovery; Firmware upgrades - 5500 & 8600 switches, Nortel Contivity VPN Router 5000, Juniper 4200; Airmagnet wireless sniffer and Spectrum Analyzer, VitalQIP, SBR-Radius, Solarwinds-EE,
• Share point 2007 Administration and site development for IS WAN Department Central Documentation repository

Sr. Consultant: Sr. Desktop Engineer

Confidential, PA

Responsibilities:

• Installed and configured VMware Workstation & ESX Server
• Ghost Imaging and software packaging.

Sr. Consultant: Sr. Network Engineer

Confidential, Philadelphia, PA

Responsibilities:

• Implementation of Meru wireless networks
• Created SOP and documentation for implementing wireless and disaster recovery
• Created a standard ghost images of Roving Planet’s Global Commander and Edge Defender (firewall) sever for faster implementation and DR
• Upgraded Nortel Optera Metro 3000 Optical Sonet Switches
• Problem resolution and tracking on Wintel and Macintosh desktops
• Additional planning and trouble-shooting tools used: Netstumbler, Ethereal, Nortel Device and Optivity Manager, AirMagnet, Coverage Planner, Yellowjacket Wi-Fi

Sr. Consultant: Network Engineer

Confidential, Philadelphia, PA

Responsibilities:

• Configured and installed Cisco Switches and routers, rule changes Nokia IDS Firewalls, managed network via Cisco Works and DNS One
• Recommended redundant power to all of WAN equipment and replacement of UPS’s which saved 1,000 of hours of man power and replacement cost on damaged equipment caused by unconditioned electrical feeds.

Sr. Consultant: Sr. Infrastructure Engineer

Confidential, Wilmington, DE

Responsibilities:

• Designed and deployed Windows, Citrix, Active Directory File, Print, Terminal Servers, and Domain Controllers servers; HP ProLiant and Print Server Appliance
• Monitor and Patched: using Update Expert, Compaq insight manager, Tivoli, Symantec ESM, Radware WSD, VB scripts, Wise, NetInstall, Software Update Services (SUS), Microsoft windows Update Services (WUS), Microsoft Operations Manger (MOM)
• Departmental problem resolution and tracking with Peregrine Ticketing system

Sr. Network: Telecom Engineer / Consultant

Confidential, Philadelphia, PA

Responsibilities:

• Order and configure voice and data circuits (Masergy MPLS, MCI, ATX, ISDN-PRI, T1, Frame Relay)
• Build, VoIP telephony equipment via Spherical 3.5 & 4.0 Administrator & Call manager, Polycom IP 300, 500, Sayson i480, Sphere Co-Hub VBX-CH2410 & VG3-CH2430, Phone-HubVG3-PB2430, Meeting-Hub VG3-MH6030
• Build MS Windows 2003 Active Directory, Exchange 2003, Linux, DNS, DHCP, Sysprep and Ghost Imaging, Wise software packaging
• Cisco 1700, 2600 series routes, Dell 3323, Netgear FSM726, Linux, OpenVPN, OpenWRT, D-Link Power over Ethernet

Sr. Network Tech / Engineer / Consultant

Confidential, Atlantic City, NJ

Responsibilities:

• Created Confidential Test Lab to simulate and replicate key production sites
• Created Ghost Images of HP/Compaq Proliant Server DL 370, 380, ML 570, 370 for Windows 2000 and XP standard desktop with Sysprep
• Created software packing and distribution with Tivoli Framework, and Wise
• Created and wrote documentation standards for Veritas Netback backup
• Evaluate, installed hardware and software: MS- SUS, Microsoft Baseline Security Analyzer, Ethereal. Mercury's Test Director, Fluke OptiView Console 6.0 (Protocol Expert)
• Built Sun Solaris 9 Servers (2xx, 4xx, 38xx)

Sr. WAN Network Engineer / Consultant

Confidential, Wayne, PA

Responsibilities:

• Support various Cisco and Bay Routers & Switches; VLANs and Pix firewalls
• Monitor and diagnose nodes with Net cool, Remedy, Exceed and Reflections

Systems Integrator/ Sr. Engineer

Confidential, Bryn mawr, PA

Responsibilities:

• Provided systems integration and migration of Windows 2000 Active Directory
• Created VBS, WHS, WMI/ADSI scripts to migration users to LDAP OU’s
• Created software packages with Novell Zenworks
• Created standard desktop images with Ghost, Zenworks, Altiris Wise Packaging.
• Other migration tools: NetIQ Enterprise Administration and System Management, Bindview, Netware Migrator, NetInstall
• Installed, configured and support: Cisco Routers - 2620, 3600, 7500; Switches 5009, 5509 6509; VLANs and PIX and Symactic IDS firewalls - Cisco VPN 3000, Aironet Wireless, Check Point Firewall-1, Terminal and Citrix Servers, Siebel

Network Engineer

Confidential, King of Prussia, PA

Responsibilities:

• Built Windows NT 4.0, 2000, Exchange 5.5, 2000, IIS 4.0, Symantec Antivirus, Terminal, Citrix, WINS, DHCP, DNS, Genesys 5.x and Siebel 99.5, 2000 Servers
• WAN, Multi-segment LANs with Cisco Routers and Switches
• Windows NT and HP 9000 UNIX systems.
• Provided support Cisco 2500, 3600, 4000 & 7500 routers, IOS 11.3 & 12.0, Cisco 1900, and 5500 switches, VLANs, Pix Firewalls, AdTran TSU 120 & 120e, T1, T3, ISDN Backup, Frame Relay, OSPF, EIGRP, Cisco Works 2000, Secure 2.4, Appscout, Visio 200

Systems Engineer

Confidential, Philadelphia, PA

Responsibilities:

• Novell 4.1x to Windows NT 4.0 migration
• Created new desktop standard with Ghost
• Software distribution with Intel’s LANDesk
• Provided network administration on Novell 3.1x, 4.1x (NDS), Windows NT 4.0 DOS 6.22, 7.0, Window 3.1, 95, Office 4.3, 95, Symantec Antivirus, Acrserve 6.0, Arcsolo 6.0, Cheyenne Backup 95, CC:mail 6.0, DTL, DAT Tape drives, TCP/IP, IPX/SPX