SUMMARY

• Results driven Information technology professional leader with a unique facility for managing, designing and implementing business objectives with Delivery Excellence.
• Unique combination of strengths in both internet technologies and infrastructure.
• Approachable project manager skilled at all facets of the product development life - cycle including pre- / post - support and managing client relationships.
• Comfortable with fast paced settings, learning and understanding new material on short notice.
• Cooperative, quick learner and work well with others, especially as a team player.

TECHNICAL SKILLS

CICD: Chef, Jenkins, ELK, Sensu, Splunk, New Relic, Confluence, Jira, Manage Engine, Snow, slack

Platform: AIX, Linux, Solaris, Windows

Scripting: wsadmin, jacl, korn shell, ant, python, jython, bash

Application Middleware: WebSphere Application Server WebSphere Portal, WebSphere Commerce Weblogic, iPlanet/Netscape, Apache, IIS, IBM HTTP Server, Tomcat WebSphere MQ, WebSphere Message Broker, BMC Patrol, Tivoli Monitoring, Wily, Pure AS

Database: DB2, DB2 Connect, Oracle, Sybase, SQL, sqlplus

Directory Systems: iPlanet/Netscape LDAP, Sun ONE, Critical Path, IBM Secureway, MS Active Directory

Security: Checkpoint, CA SiteMinder/Identityminder/TAI, SSL, DUO, F5Access, RSA, MobilePASS, Authenticator, Okta Verify

Meta-Directory Systems: iPlanet/Netscape, Critical Path, Maxware DSE

Project Management: Waterfall, Agile, Scrum, SDLC

PROFESSIONAL EXPERIENCE

Confidential

Site Reliability Systems Engineer

Responsibilities:

• Managed several global Disney projects from conception to production delivery, while integrating automation at every layer to provide a continuous integration, continuous delivery platform
• Partnered with IT Architects, Project / Product Managers, and developers to understand and translate business needs into technical deliverables
• Create deployment pipelines utilizing Jenkins, gitlab, GitHub, Nexus, Maven, Ant, for various applications across various middleware platforms, with bash, groovy, and python scripting, to include WebSphere, Weblogic, Tomcat, MQ, Oracle Point of Sale, WebSphere Commerce and Apache / IHS, reducing the SDLC time from weeks to hours
• Expanded on the configuration management using Chef to create cookbooks, templates, and policies to ensure standardized configurations were deployed and easily reproducible
• Partnered with internal developer to create a deployment script that would eliminate human intervention and provide a time savings of over 1hour for ORPOS deployments, stop, backup, deploy, modify files, and start ORPOS in less than one minute
• Leveraged ELK to provide developers access to logs without having to grant access to servers for several projects, with Elastic search, Kibana, and logstash.
• Implemented monitoring for preventing outages using Sensu

Confidential

Service Delivery Manager

Responsibilities:

• Managed efforts with multiple external delivery resources, global delivery teams, 3rd party vendors and the client to ensure seamless, on time delivery against aggressive time lines, meeting project, data processing, and business systems requirements to ensure high end user satisfaction of production systems
• Expert technical knowledge obtained for Middleware resulting in accurate Root Cause Analysis, reviews and tracking for timely completion, forming a basis for a knowledge base to foster mentoring and improved MTTR by 25%, increasing the daily operations and availability for critical business IT systems
• Partnered with IT Architectures, and Governance teams to influence design, perform system analysis, strategic planning, and implement cost effective enterprise-scale, high quality, high volume, high availability systems ensuring maximum data processing, for end user production systems
• Managed large Infrastructure projects implementing WebSphere, WebSphere MQ, IIB, Datapower, and IIS, environments on Multi-platform systems Wintel, Linux and AIX platforms using PM methodologies
• Customer collaboration to define and drive enterprise technology decisions, architecture standards, application tuning settings and governance processes to standardize and optimize platforms
• Redesigned and improved automation with tools using in house developed scripts, monitoring products, or Java based solutions to increase productivity and reduce human interaction
• Incident Management and resolution escalation focal, reduced incidents and increase system availability, utilizing best practices, to 98.5%
• Enterprise Release Management escalation focal lead to decreased escalations and improved product quality, successfully in deployment experiences for business, IT applications, and end users by 90%

Confidential

Senior Technical Advisor

Responsibilities:

• Team lead of infrastructure Middleware & web services implementation and support staff for US and offshore personnel
• Performance tuning on WebSphere and WebSphere Portal, multiple platforms
• Managed build-out of large clustered WebSphere and WebSphere Portal environments on Wintel, Linux and AIX platforms
• Lead implementation of large business applications, from implementation to support hand-off
• Developed technical Installation, management and Configuration procedure documentation
• WSADMIN, JACL, Jython, and Python scripting
• Support staff training and mentoring for newly implemented applications, and onboarding
• Instituted implementation of Customer Security configurations across the enterprise
• Apache / IBM HTTP server with SiteMinder web agent configuration and support
• Performance monitoring guideline standardization
• URL management
• SSL certificate management.