SUMMARY

• 25+ years’ experience as an Information technology Specialist. Cisco and Microsoft certified.
• Experience with large scale shops (400+ Servers, 1000+ endpoints).
• Excellent skills set and customer service are vast and extensive.
• Great problem - solving abilities, personality allows me to cooperate well with everyone in any type of company.
• I strive to learn the business to allow for optimum IT proficiency and planning.

TECHNICAL SKILLS

• VMWare installation, support and administration
• Design, Configure, Support, implement rollout WAN/LAN, Switching, Cisco Routing and Firewalls
• Azure Administration
• ADFS Administration
• Proficient PowerShell scripting
• Threat detection support and administration
• Design, implement, administer, and support Office 365
• Office 365 specialist
• Active Directory Engineer/Administration
• F5/LTM
• AWS Clouds Services Administration vSphere and Microsoft virtualization experienced
• Install and support SAN solutions
• Windows Desktop support and Admin
• ITIL Proficient
• Support Server Room Backup solutions utilizing All Backup software and hardware systems
• Extensive HP and Dell server/desktop experience.
• Configure Cisco Routers and Switches, developing, Designing and supporting Local and Wide Area networks
• Troubleshoot, repair, upgrade and replace servers, desktops, laptops and printers.
• Support and Implement MS SharePoint
• PCI DSS
• Administer, support IIS
• Administer, support GPO
• Cisco ASA, Meraki, IronPort, UC, Switches, configuration and administration
• VOIP- Cisco, Allworx
• Administer, support WSUS
• Data Center Design, Implementation and Administration/PDU/CRAC/Generators and Chillers
• Extensive Cisco Network technologies, LAN/WAN, VOIP/Telephony/RAS/VPN
• Install, support, Administer Citrix
• SCCM Administration
• SQL administration and support
• Linus Tools experience

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Responsibilities:

• Follows standard practices and procedures in analyzing and reporting network and datacenter environments for actionable data from which solutions to network and datacenter environment problems can be readily obtained.
• Administrating and Engineering of Azure and Federated services
• Integral member of OLS and OMEX teams (Office Licensing Services, Office Merchandising Experience)
• Review and influence ongoing standards and methods for operating services and systems. Manage availability, scalability and efficiency of critical equipment and services.
• Provide administrative services in production and non-production environments including setup, teardown, system tuning, analysis, managing, and troubleshooting for various elements within the environment (servers, printers, storage devices etc.), network accounts (users, groups, distribution lists, and so on), and software.
• Provide status reports on test scenarios, lab machines and configurations.
• Prepares and obtains approval of system documentation.
• Network monitoring, sustained engineering, fault identification, fault isolation, troubleshooting, logging, tracking, escalation in a production environment.

Confidential

Systems Administrator

Responsibilities:

• Day to day operations and triage of system issues
• Office 365 Engineer and Administrator
• Azure Administration and Engineering
• Manage all Microsoft environments’, Office365, and Azure
• Mimecast Administration
• VMware Servers and VDI administration
• Support internal clients on various issues
• General Systems Administrative duties
• Email security systems admin
• Administration of over 250 servers and 300 endpoints

Sr. Engineer Consultant

Confidential

Responsibilities:

• VMWare installation, support and administration vSphere and Microsoft virtualization experienced
• Implement, install, migrate and administer MS Office 365
• Administration of over 400 servers and 1000 endpoints
• Administer and support for Cisco routers, Telephony, switches and other firewall products
• Install, configure Cisco routers, switches
• Install and support SAN solutions
• Personal consulting to several small businesses.
• Windows Server Builds
• Services included Citrix implementation project management,
• Router upgrade/installation and desktop support.
• Data Center Design, Implementation and Administration/PDU/CRAC/Generators and Chillers
• Project Management
• Application distribution Administration
• Managed services administrator
• Managed services Engineer
• Administer and support for Cisco routers, Telephony, switches and other firewall products
• Install, configure Cisco routers, switches
• Router Protocol management, IGRP, EIGRP, OSPF, IS-IS, BGP

Sr. Systems Administrator

Confidential

Responsibilities:

• Manage virtualized servers in VMware
• Build and Setup and install MS 2012 R2 servers for upgrade and migration projects.
• Setup new virtual remote desktop server (Terminal server)
• Daily accounts administration for employee new hires and terminations.
• Maintain a thorough understanding of the basics behind the Internet and its workings. (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
• Configure, install client and server network software, and maintain/upgrade network and telecommunication systems.
• Managing assigned projects and program components to deliver services in accordance with established objectives.

Sr. Systems Administrator

Confidential

Responsibilities:

• Manages the Active Directory environment; ADUC, ADFS, Office365, and Azure
• Manage virtualized servers in VMware, Veeam, and Commvault
• Support all IT aspects of the Great Plains financial system.
• Build New Windows Server 2008R2 and 2012 R2 for ongoing production
• Manage virtualized servers in VMware and Veeam.
• Daily accounts administration for employee new hires and terminations.
• Provide corporate desktop support along with field management support
• Maintain a thorough understanding of the basics behind the Internet and its workings. (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
• Operate and maintain Cisco ASA5512 Firewalls, VPN Concentrators, and IPS.
• SQL support, troubleshooting, and automation.
• Configure switching environments between inter-state sites.
• Design, setup and configure complex wireless networking that supports open or secured access.
• Configure, install client and server network software, and maintain/upgrade network and telecommunication systems.
• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc. to provide 2nd level technical assistance and support.
• Supervising the administration of systems and servers related network to ensure availability of services to authorized users.
• Supervising administration of systems and servers related network to ensure availability of services to authorized users.
• Monitor network activity for usage and potential security risks.
• Act as the primary for datacenter support.
• Manage an enterprise level anti-virus suite.
• Administer the end-point security management system
• Perform general IT security functions as required.
• Additional duties as assigned by management.
• Support the store level and corporate as a level 2 support technician.
• Reports to the Director of Information Technology.

Sr. Network Engineer and Administrator

Confidential

Responsibilities:

• Managed services administrator for all clients
• Design, implement, administer and support Office 365
• Design, implement and install Allworx VOIP systems
• Design and Build windows Servers
• Design, implement networking infrastructure solutions for multiple clients
• Support all client Helpdesk resolution all levels
• Support and administer infrastructure for all clients
• Design and implement Amazon Web and Cloud Services (AWS)
• Configure and administer firewall products, WatchGuard, Cisco and SonicWall.
• Configure and Administer Cisco Email security appliances - IronPort
• Configure and administer Cisco ASA appliances and Switches
• Install, configure Cisco routers, switches
• Design and configure VLAN and load balancing solutions on switching technologies