IT System Administrator Resume Little Falls, MN - Hire IT People

SKILLS SUMMARY:

MS Windows, MS Outlook/Office, PowerShell scripts, Work Order Ticketing (Track - IT), Microsoft SCCM 2012, Active Directory, Office365, Technical Support, Lean Manufacturing/6S, network printers, and workstation infrastructure
Leadership, Reliability, Analytical and Problem-Solving Skills, Multitasking, Attention to detail, Team Orientation, Customer Satisfaction, and Safety
6 years of System Administrator experience

PROFESSIONAL EXPERIENCE:

Confidential, Little Falls, MN

IT System Administrator

Responsibilities:

Windows 10 custom image development and deployment
Network, PCs, VoIP System and other technology equipment troubleshooting and repair
Provide end user training to increase computer literacy
Support custom MS-Access applications and provide training materials and documentation
Provide hands-on support to end users
Provide 24/7 on-call technical support
Complete work orders

IT System Administrator

Confidential

Responsibilities:

Provide hands-on support to end users
Complete work orders as assigned by the help desk
Developed custom MS-Access applications and created training materials and documentation
Recipient of a 2014 President’s Award for Service Excellence
Provide 24/7 on-call technical support

Production Supervisor

Confidential

Responsibilities:

Team Lead

Confidential

Responsibilities:

Interpreted specifications and job orders for employees as needed and assigned duties to ensure requirements, experience and qualifications matched the job to the employee.
Streamlined work procedures to meet production schedules.
Coached and trained employees to achieve work goals and seek self-improvements.
Fostered an environment of continuous improvement for self and department.