Cyber Resilience Program Specialist Resume
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SUMMARY
- Cyber Security compliance professional with progressive accountability, leveraging expertise in risk management to mitigate exposures due to cyber - threats and disasters.
- Reputation as a change enabler with excellent communication, organizational, and analytical skills.
- Adept at end to end project management to deliver process improvements within established scope, deadline, and budget.
- Noted for facilitating impactful training to drive team results.
PROFESSIONAL EXPERIENCE
Confidential
Cyber Resilience Program Specialist
Responsibilities:
- Launched a new Cyber & Privacy training program to 4000+ employees to enhance employee understanding of cyber threats and trends in the market
- Successfully brought in-house a leading Cyber Disruption testing & awareness program heavily spanning SIEM and DLP scenarios including the development of a formal RACI matrix documenting 75 critical end-to-end activities
- Developed and facilitated training of 70+ Executive team members within IT and the Business specific to roles and responsibilities in a cyber-event and how to respond
- Established baseline metrics on preparedness of the organization for Cyber threats, which resulted in a positive change in user behaviors enterprise wide
- Assisted in cross-functional activities by leading a team of 4 on Identity & Access Management, managing 100+ daily requests, and analyzing role based controls within Sailpoint
Confidential
Disaster Recovery
Responsibilities:
- Collaborated with multiple colleagues to launch a new Enterprise Security Awareness initiative including publishing 12 articles and hosting 3 workshops within the first 12 months
- Executed multiple large scale IT Disaster Recovery Exercises annually recovering up to 40% of critical applications including Policy, Claims, Digital, Analytics, and Billing systems with 300+ stakeholders within stated RTO and DOI requirements
- Designed value-added exercise documentation to mature 15+ internal processes including an up to the minute recovery dashboard resulting in faster recovery efforts and communications
- Implemented integrations for Recovery Planner (RPX) with Workday and PingFederate Single-Sign-On while overseeing the integration with Service Now increasing customer satisfaction by 50%
Confidential
Business Continuity Analyst
Responsibilities:
- Successfully executed the IT Business Impact Analysis and Business Continuity Exercise with the involvement of 23 teams to recover the Service Desk from an alternate hosted location
- Designed RCP metric to quantitatively assess Business Continuity maturity in IT and following implementation increased maturity by 15% within 5 months
- Coordinated amongst the Application and Infrastructure teams to accomplish the recovery of the Mainframe and additional midrange applications within a 48 hour window
- Implemented primary Disaster Recovery tool (RPX) in the environment, including a dashboard capability and user friendly interface, while training 200+ users on how to manage plan updates