SUMMARY

• Analytical IT professional with fifteen years of experience in Information Technology. I currently am the supervisor of the systems administration group for United States Marine Corps Personal Family Readiness Division Additionally
• Responsible for the management of the entire Windows and Unix Architecture for 5000 systems across the world.
• Oversee the planning and execution of budget request within the group.
• Established security policies to assist with DOD and PCI security requirements.
• Developed ITIL based change management and service management processes.
• Strong UNIX/Linux Systems Administration Background
• Strong Windows Systems Administration Background
• Currently hold several certifications, CISSP, Security , ITILv3, Microsoft Certified System Engineer MCSE , and Redhat Certified Engineer RHCE , CNSS IA.
• Developed and executed strategic plans for virtualization, SAAS Software as a Service , and IAAS Infrastructure as a Service Solutions
• TECHNICAL Software
• PROFILE Novell, FreeBSD, Redhat Linux, AIX
• Microsoft Windows
• Microsoft Exchange 5.5, 200 2003, 2007, 2010
• Microsoft Sharepoint
• Microsoft Active Directory
• Visual Basic, C , PowerShell, Visual Basic Scripting, Windows Host Shell, Perl
• Microsoft SQL Server , MYSQL Database
• Citrix Metaframe, Xenapp, XenDesktop
• Novell, FreeBSD, Redhat Linux, AIX
• VMWARE
• Hardware/Infrastructure
• Servers, Routers, Switches, DNS, Netapp Storage, Fiber Channel Switching, Compellent Storage, VMWARE Virtualization, HyperV, Hybrid Cloud services including IAAS and SAAS solutions
• Standards/Compliance
• ITIL, DIACAP, RMF, PCI, HIPAA

PROFESSIONAL

EXPERIENCE

Confidential

Systems Administration Supervisor

Responsibilities include managing core team of Windows and Unix Systems Administration for worldwide data network. Designed and deployed UNIX and Windows server infrastructure strategies for worldwide data network. Created processes for standardizing and managing services provided by team for improving work efficiencies. Designed and managed asset management processes. Assisted with project management tasks within the team. Designed and deployed strategies in the areas of mobile devices, messaging, virtualization, and Remedy/Service desk. Designed strategic plan on implementing ITIL framework within the organization. Elected Technical Review Board chairman and process owner for change management process. Developed Systems Administration security policies to successfully obtain PCI security compliance. Implemented identity management solution that tied with MCCS Human Resource application to automate the on-boarding process and role based access to systems. Also designed identity management solution to tie various disjointed systems including cloud based application into a single authentication and authorization solution using SAML based technologies. Completed server virtualization and consolidation efforts resulting in 90 of server assets virtualized across the enterprise. Currently working towards storage virtualization and consolidation efforts as well as reviewing cloud based solutions to decrease operations costs for organization.

Sr. Windows Systems Administrator

Responsibilities included lead Windows Systems Administrator for worldwide data network. Installed, configured, and supported Windows 2000/2003/2008/XP/Vista server and workstation products including Active Directory, Advanced Server, Server, Professional Workstation, SQL Server, IIS Server, Terminal Server and Exchange Server with Blackberry Services. Installed, configured, and supported Computer Associates Unicenter Enterprise Suite including AHD, RDO, AMO, and NMS. Installed, configured, troubleshoot, and supported Network Appliance hardware and software. Installed, configured, and supported Citrix Presentation Server XP/3.0/4.0. Installed, configured, and supported Spam/Web Filter solution. Installed, configured, and supported DOD PKI for Division using existing CAC Card Infrastructure. Installed, configured, and supported Email Archiving solution. Installed, configured, and supported IDS Sensors for all servers in enterprise. Designed, configured and support VMWARE Virtual Infrastructure environment. Wrote ASP.net, and VB.net applications to support Windows Systems Administration functions. Wrote several VBS, Perl, Batch scripts to Automate Administration functions. Managed small core of systems administrators at Headquarters and provided escalation support to Headquarters Helpdesk and field activities.

Windows Systems Administrator

Responsibilities included Windows Systems Administrator for worldwide data network. Installed, configured, and supported Windows 2000/2003/XP server and workstation products including Active Directory, Advanced Server, Server, Professional Workstation, SQL Server, IIS Server, Terminal Server and Exchange Server. Installed, configured, and supported Computer Associates Unicenter Enterprise Suite including AHD, RDO, AMO, and NMS. Installed, configured, and supported Network Appliance hardware and software. Provided escalation support to Headquarters Helpdesk and field activities.

Computer Operations Support Specialist

Performed daily computer operations in support of various Personal and Family Readiness PFRD application programs. Responsible for setting up production and test runs, backup and restoring systems. Responsible for daily file transmissions to and from commands. Monitoring of production runs, and taking corrective action when a process aborts abnormally. Maintains daily computer logs and control reports, and provides computer services related to data entry, report distribution, and file transfers. Initiates new operational procedures in accordance with furnished instructions and documentation. Provides commands with technical guidance for corrective actions relating to application software, operating systems, and hardware problems. Responsible for insuring proper storage of data media in accordance with safety and security regulations.

Confidential

Network Administrator

Migrated Windows NT network to Windows 2000 as well as migrating to fast Ethernet environment. Created disaster recovery schemes for corporate office. Rolled out new hardware platforms for corporate office and remote offices such as new desktops, and servers. Implemented Terminal Services for Remote user access and for centralizing data. Created new security schemes to meet the need for Remote Access such as Firewall, Active Directory Policies and new groups and permissions. Implemented new software packages for Payroll, Scheduling, and Accounting Departments.

Confidential

Senior Store Support Analyst Supervisor

Position included supervisory responsibilities for three Level 2 help desk technicians and eight Level 1 help desk technicians. Deployed point of sale hardware and software for 000 kiosk locations. Set up communications for new stores. Designed and rolled out Incident Management solution. Approved buying of hardware with set budget. Administrated polling server and POS scripts to bring back data to home office. Lead merger of support services between Piercing Pagoda and Zales Corporation.

Junior System Administrator

Back-up Senior Systems Administrator on daily home office duties. An installed and configured server, racks, switches, and routers for company's network infrastructure. Administrate users, groups and permissions for the domain. Administrate Citrix Metaframe session for remote users and killing idle session for license purposes. Head of back-up and restoration of company's data, maintain SQL databases, exchange mailboxes, and IIS services.

POS Technician

Supported stores on Level 2 help desk. Troubleshot software and hardware over phone with stores. Repaired receipt printers, report printers, cash drawers, Compaq systems, and laser scanners that came back from stores. Maintained inventory for equipment to go out to stores. Set up ghost images and POS updates for configuration of systems. Set up new store systems and replacement hardware.