SUMMARY

• Highly knowledgeable Systems Administrator with over 17 years’ experience working in IBM i (AS400/iSeries) environments. Supports production systems 24/7 with a proven ability to perform under pressure. Excellent communication and troubleshooting skills. Able to adapt existing skills to solve unfamiliar problems, and to quickly learn and apply new skills.

TECHNICAL SKILLS

Platforms: IBM i (AS400/iSeries), Windows, basic knowledge in AIX/Linux/UNIX

Software: IBM MQ, iDoctor performance tools, Lansa, FastFax, Websphere Application Server, Office Suite, IBM Content Manager OnDemand, HelpSystems products

Languages: IBM i CL, SQL, Visual Basic, VBA, HTML, PHP

PROFESSIONAL EXPERIENCE

Confidential

Technical Architect

Responsibilities:

• Successfully completed OS upgrade to i7.2 on 12 LPARs including systems in both Production and non - Prod environments
• System performance troubleshooting using IBM i Performance Tools and iDoctor suite
• Server migration to IBM POWER8 hardware from New Jersey to Texas utilizing IBM SAN replication
• Mitigated security vulnerabilities reported by Qualys security scans in Apache and other services
• Coordinated the change to “password level 2” in order to support a more complex password policy on the IBM i platform, as well as configuring encrypted client-server communication
• Worked with Service Management to improve and streamline quarterly SOX processes as well as daily tasks such as user account provisioning
• Management of PTFs and SST/DST access across 12 LPARs
• Implemented Kerberos authentication on the IBM i platform

Confidential

Lead Internet Systems Administrator

Responsibilities:

• Redesigned iSeries production audit/reporting system and improved daily runtime by 50%
• Setup and maintained system security across multiple Production and non-Prod iSeries servers including object ownership, program adopted authority, and authorization lists
• Managed user profile creation/deletion and name changes
• Administration of MKS/Synon Change Management product
• System workload management including creating jobqs, subsystems, and shared pools
• Implemented custom CL programs to monitor software log files and to log various system activities, including historical data collection and real-time intelligent alerting
• Reviewed system/application logs (QHST, QAUDJRN) for problem diagnosis and troubleshooting, including Apache server logs and other software’s proprietary log files
• Implemented and supported CA Identity Manager for user password synchronization across Windows AD, Oracle OID, and iSeries
• Installation/administration of IBM Websphere Application Server
• Utilized various MS Office tools including Excel, Access, and VBA to investigate issues
• Installed and upgraded Zend Server PHP Application Server on iSeries platform
• Migrated production systems from IBM-based to Apache-based webservers without service interruption
• Separated Development and QA environments onto separate LPARs with minimal impact to staff
• Utility programming/scripting in CL for automation of various tasks (monitoring, system startup/shutdown, reporting, etc.)
• Participated in successful off-site disaster recovery testing