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Systems Engineer Resume

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TECHNICAL SKILLS

Technology Proficient in: Windows, MS Exchange, Office 365, Cisco, Dell Sonicwall, VMWare

Programming Fundamentals of: Java, C++, HTML, VBA

PROFESSIONAL EXPERIENCE

Systems Engineer

Confidential

Responsibilities:

  • Merge & Acquisition technical lead - develop communication plan, data/application migration, inventory rollout, network assessment, vulnerability scan, email cutover, phone porting, training
  • Network operations - Windows Active Directory, Sonicwall, Auvik, Cisco, Papercut, Veeam, AWS, Kemp load balancer, NLB
  • Escalated support requests - Autotask ticketing system
  • VMWare Horizon - Horizon Pod, Disaster Recovery site, VSphere, Workspace, App Volumes
  • Horizon Cloud on Azure
  • Portnox buildout - Network Access Control
  • Application security administrator - Carbon Black, Mimecast, Duo
  • Datto RMM Administrator - remote monitoring and endpoint management
  • Office 365 global administrator - Sharepoint, One Drive, MS Intune, Teams, Exchange
  • Gestio buildout - IP Address Management
  • Dell switch management
  • Microsoft Azure - Hybrid Azure AD
  • Microsoft SQL Server management, database troubleshooting

Senior Systems Administrator

Confidential

Responsibilities:

  • Provide help desk support for 300 person firm - problem solving / troubleshooting
  • Managing and maintaining infrastructure ( hardware and software ) - all assets including servers, desktops, laptops, cisco phones, and mobile devices
  • Influencer in technological applications and improvements for firm within the Architecture, Engineering, Construction industry such as Project Management tools ( Asana, Todoist, Slack, Plan Grid, Field Wire, Smartsheets, Simple In Out )
  • Network administrator ( LAN, VLAN, Wireless ) - configure access points, switches, firewall ( Dell Sonicwall Supermassive 9200 )
  • Systems administrator - Active directory ( users, groups, security permissions ) print management with Sepialine Argos Manager 7
  • Office 365 administrator - Microsoft Exchange, Microsoft Office Suite ( 2007, 2010, 2013, 2016 )
  • Proficient in Windows 7,8,10, Mac OS, Fundamentals of Linux
  • Provide mobile and phone support ( Apple, Cisco, Android ) and Ring Central VOIP solution
  • PC imaging - system restore and backup with Acronis
  • VPN ( Sonicwall Mobile Connect / Dell Netextender ) config and support with Duo Mobile ( 3rd party 2FA )
  • Symantec Backup Exec 2016 - tape library operation and management ( Quantum LT07 )
  • Arcserv- Disk to disk backup ( UDP/ HA)
  • Disaster Recovery - Citrix Xen Desktop
  • AWS Glacier and backup with Cloudberry
  • Adobe Acrobat, Bluebeam Revu PDF, Newforma Project Center
  • Manage desktop asset management tool, create reports
  • Analyze vulnerabilities report, remediate endpoints with Nessus Professional scanner
  • Windows Server Update Services ( WSUS ) 3rd party patch management, Cloud Management Suite
  • Active Directory, Group Policy, Administrative Tools, Windows Powershell, Azure AD
  • Malwarebytes Management, Symantec Endpoint diagnostics
  • Virtualization/VMWare - create and manage virtual environment for application specified servers
  • Provide application support for Autodesk products ( Revit, Autocad, Navisworks, Glue )
  • AV support - Wolfvision Cynap, Condeco, PureLink software and hardware
  • BMS support - Config Nantum and CCure 9000 Security
  • Maintaining firm intranet “The Pine” hosted by KA Synthesis ( Sharepoint )
  • Help manage financial system using Deltek Vision and Concur Expense Tool
  • Help improve firm’s security posture - Knowbe4 security awareness training tool

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