TECHNICAL SKILLS

Technology Proficient in: Windows, MS Exchange, Office 365, Cisco, Dell Sonicwall, VMWare

Programming Fundamentals of: Java, C++, HTML, VBA

PROFESSIONAL EXPERIENCE

Systems Engineer

Confidential

Responsibilities:

• Merge & Acquisition technical lead - develop communication plan, data/application migration, inventory rollout, network assessment, vulnerability scan, email cutover, phone porting, training
• Network operations - Windows Active Directory, Sonicwall, Auvik, Cisco, Papercut, Veeam, AWS, Kemp load balancer, NLB
• Escalated support requests - Autotask ticketing system
• VMWare Horizon - Horizon Pod, Disaster Recovery site, VSphere, Workspace, App Volumes
• Horizon Cloud on Azure
• Portnox buildout - Network Access Control
• Application security administrator - Carbon Black, Mimecast, Duo
• Datto RMM Administrator - remote monitoring and endpoint management
• Office 365 global administrator - Sharepoint, One Drive, MS Intune, Teams, Exchange
• Gestio buildout - IP Address Management
• Dell switch management
• Microsoft Azure - Hybrid Azure AD
• Microsoft SQL Server management, database troubleshooting

Senior Systems Administrator

Confidential

Responsibilities:

• Provide help desk support for 300 person firm - problem solving / troubleshooting
• Managing and maintaining infrastructure ( hardware and software ) - all assets including servers, desktops, laptops, cisco phones, and mobile devices
• Influencer in technological applications and improvements for firm within the Architecture, Engineering, Construction industry such as Project Management tools ( Asana, Todoist, Slack, Plan Grid, Field Wire, Smartsheets, Simple In Out )
• Network administrator ( LAN, VLAN, Wireless ) - configure access points, switches, firewall ( Dell Sonicwall Supermassive 9200 )
• Systems administrator - Active directory ( users, groups, security permissions ) print management with Sepialine Argos Manager 7
• Office 365 administrator - Microsoft Exchange, Microsoft Office Suite ( 2007, 2010, 2013, 2016 )
• Proficient in Windows 7,8,10, Mac OS, Fundamentals of Linux
• Provide mobile and phone support ( Apple, Cisco, Android ) and Ring Central VOIP solution
• PC imaging - system restore and backup with Acronis
• VPN ( Sonicwall Mobile Connect / Dell Netextender ) config and support with Duo Mobile ( 3rd party 2FA )
• Symantec Backup Exec 2016 - tape library operation and management ( Quantum LT07 )
• Arcserv- Disk to disk backup ( UDP/ HA)
• Disaster Recovery - Citrix Xen Desktop
• AWS Glacier and backup with Cloudberry
• Adobe Acrobat, Bluebeam Revu PDF, Newforma Project Center
• Manage desktop asset management tool, create reports
• Analyze vulnerabilities report, remediate endpoints with Nessus Professional scanner
• Windows Server Update Services ( WSUS ) 3rd party patch management, Cloud Management Suite
• Active Directory, Group Policy, Administrative Tools, Windows Powershell, Azure AD
• Malwarebytes Management, Symantec Endpoint diagnostics
• Virtualization/VMWare - create and manage virtual environment for application specified servers
• Provide application support for Autodesk products ( Revit, Autocad, Navisworks, Glue )
• AV support - Wolfvision Cynap, Condeco, PureLink software and hardware
• BMS support - Config Nantum and CCure 9000 Security
• Maintaining firm intranet “The Pine” hosted by KA Synthesis ( Sharepoint )
• Help manage financial system using Deltek Vision and Concur Expense Tool
• Help improve firm’s security posture - Knowbe4 security awareness training tool