PROFESSIONAL EXPERIENCE

Confidential

Network Administrator and Instructor

Responsibilities:

• Support and maintain security and users in Windows 2000 environment.
• Maintain and upgrade all computer workstation systems and servers.
• Provide instruction for students.
• Provide labs and classes so students can gain knowledge at a reasonable pace.
• Conduct student reviews.
• Resolve issues with domain controllers and Email exchange servers.
• Maintain and upgrade all Prometric servers and testing center boxes.
• Provide Tech support for staff, students, and users.
• Set up Administers.
• Set up student courses.
• Administered Prometric’s testing servers.
• Hardware maintenance and upgrade all computer workstation systems and servers

Confidential

Network Migration and Support Tech

Responsibilities:

• 1200 computer systems migrated and rolled out, as part of the project.
• Update Novell Clients
• Roll out of systems to a Windows 2000 working environment.
• Upgrade of hardware and software for compatibility to Windows 2000 rollout.
• Upgrade of printers and print devices
• Support to users for new Windows 2000.
• Change network environment from Token Ring to Ethernet
• Resolved all Hardware and connectivity issues.
• Data collection for Network of 1200+ Win 9x and NT computer systems

Confidential

Computer Tech Administration and Upgrade Services

Responsibilities:

• Data collection for Upgrade of 60 DOS and Win 9X computer systems.
• Upgrade all hardware for compatibility with Windows 2000 and Windows XP.
• Ghosted the image for a Windows 2000 and Windows XP systems.
• Set up the Exchange servers.
• Set up of Windows 2000 servers.
• Administration of network.
• Licensing issues