Technical Specialist Resume Profile
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Falls, ChurcH
IT Experiences
Confidential
Network Engineer
- Experienced Network Engineer working with Cisco Routers 2500, 2600, 2800, 3800, 7600 , Switches 2960, 3750, 4500, 4900, 6500 , and Adaptive Security Appliances 5505 5510
- Team Lead on 802.1X Implementation across the agency
- Upgrade field sites with Aruba Wireless network
- Implementation of Remote Access IPSec SSL and site to site VPNs using Cisco ASA and Cisco Router IOS devices
- Design, implementation, and management of development network for testing configurations and software before moving into the production environment
- Troubleshooting of DHCP, DNS, SMTP, and Active Directory Issues
- Monitoring of the network infrastructure SNMPv3 using SolarWinds Network Performance Monitor
- Administration of SolarWinds, CA Spectrum, and Ciscoworks.
- Administration of remote access VPN IPSec SSL solution for the organization
- Administration of Cisco ACS 5.2 TACACS RADIUS Server
- Research, test, recommend and deploy leading edge network solutions including new Cisco Routers/Switches, appliances, software tools and specialty hardware to enhance service and life cycle management
- Assist and mentoring of Helpdesk Technicians with escalated networking issues
- Deployed, supported and upgraded Cisco IOS switches, routers, and ASA's
- Built and maintained Visio documentation database of network topology
- Full installation support of networking infrastructure including racking, cabling, configuring, and management
- Maintenance of IOS revisions. Allocation and management of IP Addresses, switch port allocations and VLAN assignment
- Performing network and vulnerabilities scanning using third party programs.
Confidential
System Administrator
- Developing system, application, security, and network configurations including network and domain migrations and upgrade paths .
- Recommending new technologies and solutions to proactively support the client's environment
- Testing and evaluating network systems to eliminate problems and make improvements
- Determining products and services that best fit customers' needs
- Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
- Local travel to client sites required as needed.
Confidential
Network Administrator
- Manage/Configure HP Procurve 2810 2910al, Juniper SRX 240, Cisco Routers 1841 2800 series, Cisco Catalyst 3550, and Dell switches.
- Installing, configuring network connections with public telecommunications, and network providers
- Design, implements, and maintains various networks: LAN and WAN systems in accordance with specified requirements. Design network diagrams and drawings to document and assist in communicating current operation status of networks.
- Implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP.
- Configure, test, and implement varieties of routing protocols such as RIPv2, OSPF, EIGRP, OSPF, MPLS, BGP.
- Maintain, install, and upgrade of varieties of software and server platforms: Windows server 2003 2008, Office 2003/2007,SQL server 2008, DNS, DHCP, AD,Symantec Endpoint Protection, MDT 2010, WDS, Blackberry Server, ect.
Confidential
Technical Specialist
- Resolve or escalate user reported problems/issues.
- Troubleshoot users' software and hardware problems.
- Verifying/Troubleshooting LAN connectivity
- Create/maintain accounts, network folders, access rights, and Organization units in Active Directory
- Maintain confidentiality of system's data and users' information
- Re-imaging/upgrade computers with appropriated updates.
- Assists troubleshooting MS Office 2003/2007.
- Volunteering
Confidential
Computer Tutoring
- Instruct elder adults of basic computer usage troubleshooting
- Assist elder adults with Internet, MS Office searching skills
- Computer Science Association
- Languages
- Fluent in English and Vietnamese
