System Engineer Resume Profile
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Objectives
- I am seeking a challenging technical position in a pleasant working environment which will permit me to continue practicing and expanding my skill set and knowledge base. I am equally comfortable and qualified for a Network Engineering, Unix/Windows Systems Administration, or Information Security Engineer position.
- Also, as a result of my experience in information security, network design and support over the past 10 years, I am also more than willing to accept a position in an exciting new field that I have not yet had the opportunity to work in.
Executive Summary
Government Department of Defense TOP Security Clearance
- Over ten 10 years' experience in Information Technology. During these periods I worked for companies ranging from Telecommunication, Systems Integration, E-commerce and on Federal Government Contracts.
- Strong background in multiply OS Windows, Linux, Windows which includes Installation, Deployment, Maintenance and Troubleshooting root cause of failures, and trend analysis
- Manages the functionality and efficiency of group of computers, appliances, and storage devices running on one or multiply operating systems
- Provided exceptional technical and analytical support to clients in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems. Recognized as the go-to person for immediate resolution to technical issues.
- Self-directed, make major contributions to teams, and contributes significantly to client satisfaction with minimal direction and reviewed by senior management.
- Worked extensively on troubleshooting, upgrades and deployment of different data platforms, operating systems and other application Integration. Advanced knowledge of operating data networking equipment's and software including but not limited to the following Microsoft, Intel, Avaya, Cisco, Sun, Extreme and other Network products
- Helped in the implementation and integration of new and legacy systems, trained other associates on new applications, and developed installation specification templates/Job Aides for supported products.
- Certifications in ITIL, Microsoft, Juniper, Extreme, Avaya, Sun and Cisco products lines.
- Work directly with account teams, customers and business partners to develop resolutions to implementation concerns, QoS issues and to meet the overall project goals.
- Flexible and cope with changing environment and short deadlines have excellent communication and customer skills both verbal and written
- Strong technical background with a solid history of delivering outstanding customer service. Genuine commitment to quality and customer satisfaction.
- Familiar with the etiquette of working in an international and multicultural environment and am a team player.
Professional Experience
Information Security Engineer Snr
Confidential
- Provided Network and System Support for the TSA infrastructure: Propose, coordinate, implement, and enforce information systems security policies, standards, and methodologies.
- Assist with the management of security aspects of the information system and perform day-to-day security operations of those systems.
- Hands-on experience on Cisco Router, Switch, and Firewall Infrastructure security. Design Cisco LAN/WAN architectures. Designing system-wide Cisco security, planning upgrades, deploying new Cisco hardware, and refining existing configurations.
- Knowledge of enterprise network routing architectures using protocols such as OSPF, BGP, EIGRP, RIP and static routes.
- Extensive knowledge of Network Security and Cisco advanced security configurations access lists, control-plane policer, firewall filters and IPSec networks.
- High level working experience with Cisco hardware, IOS/NXOS configuration and troubleshooting
- Knowledgeable in layer 2/3 networking technologies with Cisco, Extreme, Juniper, and Avaya.
- System Administration of the following Operating Systems: Windows, Linux, and Solaris
- Understanding of routing, switching, trunking and tunneling techniques such as BGP, MPLS, LACP, L3VPN, L2VPN, Multicast VPN
- Technically supported the following Technologies: Virtualization VMware , SIEM, Active Directory, DNS, WINS, DHCP, as well as knowledgeable use of the following security tools: NMAP, Nessus, Retina, TCPDump, Wireshark, Netcat, and Metasploit.
- Performs vulnerability scans using vendor utility tools. Monitor and review IDS, Firewall logs, and enterprise log management systems. Remediate any issues identified.
- Hands on experience with various Cisco equipment from Cisco 4900 to 6500 series, and Nexus 2K to 7K.
- Implements, enforces and communicates security policies and plans for data, software applications, hardware and telecommunications.
- Experience administering network and systems using security in-depth models, including detection, and boundary protection.
- Performs product evaluations, recommends and implements products/services for network security.
- Supported System integration and test of Firewalls, IDS/IPS, Enterprise Anti-Virus Systems, Patching, Software deployment tools, content filtering, and access controls.
- Familiar with Information Technology Infrastructure Library ITIL methodologies.
Network Implementation Engineer
Confidential
- Linux/Unix and Windows systems and a strong working knowledge of Information Security concepts and practice.
- Understanding of routing, switching, trunking and tunneling techniques such as BGP, MPLS, LACP, L3VPN, L2VPN, Multicast VPN
- Snr. Implementation Engineer for the Merrill Lynch Global VPN deployment as well as the Lead Engineer for the Merrill Lynch Global SSG deployment in multiple countries.
- Hands Experience with configuration and implementation of data switches, routers and FWs: Extreme, Cisco, Avaya, Juniper, VPN, Security Secure Gateways SSG .
- Provide system support which included: Installation, configuration and troubleshooting Desktop Systems, Workstations, Servers and Network issues in a Heterogeneous Environment Linux, Windows, and Databases .
- Experience with installation, configuration, administration, monitoring and troubleshooting Avaya Media servers S8700, S8500, S8300, Media Gateways G650, G700, G450 ,
- Maintain, configure and administer computer networks and related environments including hardware, software, applications and configurations.
- Provided technical training and supported associates, as well as developing installation and implementation specification templates/Job Aids and other documentation for new products introductions.
- Work with NOC manager in planning, staging, configuration, implementation new products, improving network reliability and other technical support for the NOC team.
- Migration of complex legacy infrastructures to new managed security services platforms
- Provide technical and analytical support in determining the root cause of network problems and implement action plans to resolve potential or active Network impacting issues
- Strong understanding of networking technologies including SIP, SSG, VPN, TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP, various WAN technologies Frame Relay, MPLS, etc. , Ticketing Systems Maestro Remedy .
- Work with sales, business partners and account management staff to assess technical integration requirement and system deployment.
- Maintain, configure and administer computer networks and related environments including hardware, software, applications and configurations.
System Engineer
Confidential
- Unix, Windows and Clarify Database Administration
- Performing security, performance, and availability assessments. Managing and resolving open networking issues.
- Designed, implemented and administered Systems Security Practices, utilizing Cisco's PIX systems
- Redesigned corporate IT systems, policies and procedures using Proxy, DHCP, DNS, WINS, Windows Exchange 2000 servers
- Assisted in resolving problems communicated either over the telephone, e-mail, extranet and web. Worked with the other backbone Engineers to identify recurring and common problems and contribute to the developments/solutions which reduce them.
- Supported tactical and strategic goals of the IT Department and internal customers. Defining short and intermediate-term solutions by prioritizing key tasks. Resolving systems issues and recommending system and process improvements.
- Provides guidance, technical support and product assistance to clients. Analyzes reviews and completes Advanced Helpdesk trouble tickets and change orders to meet the NOC's needs with 97 of assigned trouble tickets being closed within 24 hours.
- Maintain, configure and administer computer networks and related environments including hardware, software, applications and configurations.
MIS Systems Administrator
Confidential
- Did all Day to Day Systems Administration of both Windows NT/2000 Sun Solaris Servers
- Managed IT infrastructure including E-mail Send mail , Help Desk, Internet Access, File Sharing
- Using Proxy, DHCP, DNS, WINS Servers, Windows NT/2000, Solaris 5.6, 7 8
- Develops, maintains, and monitors procedures for all laptop procedures.
- Assist with asset management and creating and maintains job aids
- Maintains the integrity and security of servers and systems in accordance with security policies and procedures
- Supported all remote computers and Palmtop devices running Palm OS as well as Windows CE
- Supported all corporate paging systems including 2 way Data Pagers Blackberry type devices
- Project Managed NT to Windows 2000 Migration as well as CRM/ERP Systems Implementation
TECHNICAL KNOWLEDGE / SKILL AREAS
- Multiprotocol, Converged Network, TCP, IP, PPP, ATM, Frame Relay, Avaya, Cisco, Extreme Networks, QoS, Voice Over IP VoIP , Network Design, Configuration, Implementation, Upgrade, Patch, Troubleshooting, Routers, Layer 2 and Layer 3 Switching, Communication Manager, Media Server, SIP, Network Security, Red Hat Linux, Microsoft Windows Operating System, Microsoft Server, Network Management, Manage Network, Firewall, Technical documentation creation, Establish Baseline, VPN, Government, Top Secret, Vendor Selection, Bid Proposal, Messaging, Protocol Analyzer, Optimization, Circuit Design, Ticketing systems-Citrix, Remedy, Clarify
- Data Voice Equipment Experience
- Unix, Linux , Intel Windows based Platforms
- Switches and Routers Extreme, Juniper Cisco
- Avaya Cajuns, Media Gateway, Media Servers and other Multilayer Switches
- Avaya Secure Access Gateway SAC SSG SAC LITE VPN
- Avaya Voice Servers S8XXX series, Voice Portal, AES, Modular Messaging, G860 series, other Avaya Legacy devices CMS, Intuity Audix, IR servers
- Data backup systems VERITAS Netbackup Backup Exec.
- Oracle, Clarify, SQL, Maestro, LDAP Databases
- Sidewinder Firewall, Palo Alto Networks, ASA,SNORT