Network Administrator Resume Profile FL - Hire IT People

Summary

Performance-driven, enthusiastic and versatile information technology professional leveraging a wealth of experience overseeing systems' performance, maintenance, security, protocols, networks, and infrastructures. Possesses an advanced working knowledge of PC and MAC operating systems and devices. An innovative problem solver with extensive experience in the application of troubleshooting and problem analysis methodologies. Able to effectively manage the remediation of critical server, software, hardware, application, network and systematic performance issues and technical escalations. Core competencies include:
Computer Configuration Network Administration Network Management
Software Installation, Maintenance Analysis, Troubleshooting Server Technologies
Peripheral Device Maintenance Operating Systems Support Customer Support/Help Desk

Technical Expertise

Operating Systems: Windows, UNIX, Linux Red Hat, Linux Ubuntu ver. 11.x, Windows Server 2003, 2008R2 and 2012, MAC OS, SonicWALL OS, Cisco IOS
Software: MS-Office Suite, MS-DOS, Visio, MS Active Directory, MS SharePoint, MS Hyper-V, Symantec Enterprise AV, McAfee AV, Great Plains, QuickBooks, QuickTime PRO, Pro-tools, Real VNC, Telestream Clipmail. Lynx-5, Safari, Harris Navigator, Adobe PDF, NCAT, NAVE II, Selector, Photoshop, Vid-Cad, Wheatstone, Citrix apps, VERITAS Backup Exec, McAfee and Symantec anti-virus systems.
Hardware: PCs, MAC PowerBook and G series, Cisco and Dell routers and switches, SonicWALL firewall and VPN, Dell PowerEdge server, HP ProLiant servers, IBM VM 7000 servers, ENCO server, 802.11 devices, HP 4000 Series SAN arrays
Networking: LEC and ILEC circuits both point to point and cloud . Frame relay, ISDN, fiber, MPLS,T1, T3

Professional Overview

Confidential

Senior Information Technology Specialist

Effectively provided onsite and remote desktop and network support for 250 users across three enterprise facilities with 360 desktop and laptop computers and 91 printers. Maintained 11 on-site servers and five network hub rooms to ensure high performance 24/7 data and voice network availability and security.
Implemented new operating systems installed upgrades/updates/patches/releases as necessary.
Deployed various models of Lenovo and Dell computers created images and built deployment infrastructure.
Implemented and maintained Voice over IP VOIP solutions with centralized Cisco Call Manager and Call Manager Express systems.
Provided technical expertise addressing WAN and LAN networks issues maintained routers, switches, access points, firewalls, load balancers, VPN and other network related hardware.
Led resolution and recovery efforts and troubleshot issues related to the server, peripheral printing devices, operating systems, network connectivity and user error reported by proactive alarming or problem notifications reported by customers through AMP/Remedy tickets.

Key Accomplishments

Brought the operation into customer compliance with national banking regulations by converting Lockbox operation from general to PCI Secure network.
Successfully upgraded over 300 computers to next level operating system with no loss to production time.
Solved issues that arose from conversion and trained users on new OS.
Assisted network engineers in the conversion of three facilities which included new IPs for all static devices and subsequent testing of all workstations and servers.

Confidential

Network Administrator and IT Engineer

Oversaw a wide range of IT functions as the sole Network Administrator and IT Engineer for a radio station and three television stations. Maintained a 24/7 operation with 99.8 uptime over a five year period.
Designed and maintained a network of workstations and servers with 10/100/1000 LANs.
Proactively monitored all servers, cluster applications and services using Solar Winds and Colo monitoring software. Supported server operating systems and hardware, storage systems, back-up systems and related technical architecture.
Defused client problems through effective listening skills, information gathering and positive action and resolution. Performed troubleshooting for problems related to the mainframe, peripheral printing devices, operating systems, network connectivity and user error.
Installed and maintained all computers PC Mac , servers, Nortel and Noritsu phone switches and systems and RAID and SAN drives for video servers.
Developed disaster recovery procedures including backups and mirror drives for quick recovery.
Engineered and implemented telecommunications systems on both the end user and LEC and ILEC sides.
Maintained Active Directory for all operations on all servers. Setup and maintained DNS and DHCP servers.

Key Accomplishments

Implemented remote access for all devices in studios and transmitters which reduced down time and increased on air profits.
Setup and maintained 802.11 wireless network within buildings.
Effectively managed and allocated the engineering capital and operations budget for all stations.