SUMMARY

• Team oriented Systems Engineer 3 with 30 years in the Information Technology Sector including positions as a Network Engineer, Systems Engineer, Senior Systems Integration Specialist and Team lead at various corporations and government agencies both CONUS and OCONUS. Experience in network operations and engineering, systems engineering, integration and systems administration.
• Worked as a Field Engineer to plan, prepare, test, deploy, and maintain remote sites OCONUS establishing communications in areas where infrastructure was limited.
• Served in the US ARMY twelve years as Information Systems Specialist and hand selected for special assignment to the White House during last four years.
• Supported DOD and the IC communities as a contractor for over ten years.
• Delivered the first scalable data solution for Senior Executive Leadership Aircraft and maintained secure video teleconferencing and data connectivity.
• Briefed management and created reports daily to improve network performance and report server problems.
• Troubleshot networks remotely and on - site using putty, Ciscoworks, IOS commands, BMC Patrol, Solar Winds and a variety of other physical and virtual tools.
• Worked with Networking protocols MPLS, OSPF, BGP, EIGRP, IGRP, TCP-IP, SNMP, ICMP, HSRP.
• Managed, maintained and troubleshot encryption equipment-maintained databases and conducted monthly and annual rekeys.
• Worked through the full life cycle of a project from design, implementation, to tear down.
• Gathered customer requirements, conducted site surveys, created design and scripts, setup equipment in lab as part of pre-deployment activities.
• Produced rack elevations, room diagrams, BOMs, network designs and briefed peers and managers to work through the full lifecycle of a project.
• Worked with Agile; Scrum to complete design projects.
• Wrote technical documentation and checklists to increase client awareness and improve system administration productivity.
• Spearheaded all aspects of technical support, including communication, troubleshooting, overseeing daily operations of networks, databases, training, end-user support, configuration, documentation, and system implementation.
• Managed team to ensure schedules were met, conducted individual reviews and ensured mission requirements and communications were maintained at 97% uptime.
• Monitored and maintained data circuits throughout different theatres to include E-mail servers used for distribution of critical message traffic between theatre commanders.

PROFESSIONAL EXPERIENCE

Network Engineer

Confidential

Responsibilities:

• Configured, and deployed Cradlepoint, Cisco/Meraki and Extreme wireless access points.
• Conducted Wireless Surveys using AirMagnet to optimize and troubleshoot wireless coverage throughout small and medium businesses.
• Used Cradlepoint Cloud Manager to troubleshoot various sites and worked as a liaison between Cradlepoint and our company as the SME for Cradlepoint failover equipment.
• Configured Zebra scanners and phones and worked with Zebra to ensure equipment was working properly.
• Worked alongside corporate network teams to troubleshoot problems to existing customer sites.
• Traveled to various sites to complete new or upgrade existing sites.
• Used Salesforce to complete reports, and service requests.
• Completed Certified Cradlepoint Network certification.
• Completed Certified Cisco SMB Product and Positioning.
• Working towards new CCNA route switch; with wireless focus.

Network Engineer

Confidential

Responsibilities:

• Prepared Network diagrams for upcoming Airport Network Modernization project.
• Monitored Nagios for network outages, acknowledged alarms, and used ServiceNow to open, close, modify change requests.
• Scheduled Network outages when necessary and performed maintenance functions to include new installs, moves, and changes.
• Used IPPlan, Cacti, Visio, Techworks, IT-Datacenter for administration and tracking of resources across the enterprise.
• Part of a three-member shift covering day shift to maintain over 1200 acres, and between 400-500 network closets, working with wireless, copper, and fiber networks.
• Worked with both legacy Cisco Catalyst 6500’s, 4500’s, 3650’s, 3750 stackables 2960’s switches. Worked with Nexus 5k, 7k’s in datacenter environments.
• Worked with Cisco 5500 Wireless Lan Controllers, and hundreds of Cisco 3702, Cisco AIR-LAP1242AG wireless Access Points,
• Used wireless applications to determine signal strength, throughput and provide the best wireless experience for public customers.

NETWORK Field Engineer

Confidential

Responsibilities:

• Traveled to OCONUS sites to deploy Satellite and Network solutions.
• As part of a five-man team responsible for conducting site surveys for all physical connectivity and electrical requirements for remote sites.
• Responsible for conducting Site Surveys, creating patch cables, discerning electrical requirements, determining SATCOM coverage and site layout to determine the best setup.
• Used SATCOM spectrum analyzers to determine strength, declination, wave amplitude, frequency of an incoming / outgoing signal.
• Configured, Installed and tested MICROSAT, SATCOM Antennas, modems and other related equipment.
• Pre-Determined cable requirements and Ran cable on site and when time allowed created cable to exact length to ensure a clean install.
• Configured the most recent approved Windows Servers, Windows Laptops and ensured they were patched with latest security patches.
• Rack Mounted and tested Dell Servers, Load Balancers, routers and switches in preparation for shipping.
• Worked on Cisco Routers and Switches via the CLI (Command Line Interface), working with design engineers to scrub initial configs.
• Tested Network configs in virtual network environments that would replicate a remote site install.
• Set-up configuration on Cisco ASA’s, routers, and switches and load balancers and monitoring equipment.
• Ran Back-ups for in house and remote servers.
• Trained Field Engineers and Site leads on operations of network, systems and satellite communications.