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Network Administrator Resume

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SPECIALITIES:

  • WAN/LAN Infrastructure Design
  • Systems Management Server
  • Customer Service Relations
  • VMware V - Center Server
  • Disaster Recovery and Backup
  • Virtual and Physical Enterprise Design
  • VPN Configuration for Telecommuters
  • Project Management, Performance Evaluations
  • Computer/Tablet/ Cellphone Configuration & Maintenance
  • Computer Hardware Installation & Repair
  • DNS/DHCP/Domain Controller Configuration
  • VMware Host Configuration
  • VMware Client configuration
  • Windows server 2000-2019
  • Active Directory Domain Services includes Microsoft Azure
  • Windows Update Services
  • Server/Workstation Configuration
  • Physical to Virtual Conversion
  • Wireless Infrastructure Configuration
  • System/User/File Security & Permissions
  • Hardware configuration
  • Microsoft office 365 to include cloud services
  • Exchange
  • SharePoint
  • Azure AD DS
  • User accounts
  • Microsoft Dynamics AX 2012 R2 & R3
  • Microsoft Office Cloud services (SharePoint, PowerApps, Flow, Teams, PowerBI, Desktop Apps)
  • J.D. Edwards
  • IMS
  • SQL Server 2012 - 2019

PROFESSIONAL EXPERIENCE:

Network Administrator

Confidential

Responsibilities:

  • Provide support to all users, Phone / Email / Walk In
  • Install / repair servers and pc’s (Hardware & Software)
  • C omplete detailed reports and documentation
  • Support a wide variety of hardware / software / network / cloud services
  • Field test new builds and unproven concepts and services
  • Coordinate with other IT teams / Vendors / Departments to provide services
  • Maintain Active Directory Domain Services
  • Maintain Group Policy
  • Write Batch, PowerShell, Python, SQL, and X++ scripts for automation of processes
  • Experience in Ticketing Systems

IT Tier 1 Service Desk Support Analyst

Confidential

Responsibilities:

  • Provide support to all users, Phone / Email / Walk In
  • Install / repair servers and pc’s (Hardware & Software)
  • Complete detailed reports and documentation
  • S upport a wide variety of hardware / software / network
  • Field test new builds and unproven concepts and services
  • Coordinate with other IT teams / Vendors / Departments to provide good services\
  • Utilized / maintained Active Directory Domain Services
  • Coordinate and maintained Group Policy
  • Wrote Batch files, PowerShell, Python scripts for automation of processes
  • Experience in Ticket Systems
  • Corporate environment experience
  • Support Tier 2 experience
  • Experience with Okta, Citrix integration & Services

IT Trustee / Director

Confidential

Responsibilities:

  • Assist end users in troubleshooting problems
  • Installing / repairing network equipment
  • Desktops / laptops and software
  • Manage and ensure successful implementation of Office 365 users
  • AD Azure, Exchange and SharePoint
  • Ensure network and information security and integrity
  • I mplement Disaster recovery procedures

Peer Tutor / Front desk Assistant

Confidential

Responsibilities:

  • Assist students in course material and subject learning to better understand the subject
  • Answer issues and requests from end users via phone
  • Schedule appointments, and process required paperwork

Combat Engineer

Confidential

Responsibilities:

  • Combat engineers' mission is to supervise or assist team members when tackling rough terrain in combat situations
  • Exhibit expertise in mobility, counter-mobility, survival and general engineering
  • Build defenses to protect the troops or destroy obstacles in the way of combat troops movement
  • Combat Engineer or Sappers may also oversee laying or clearing minefields, as well as building, road and airfield construction and repair.

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