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Associate Consulting Engineer Resume

PROFESSIONAL EXPERIENCE

Associate Consulting Engineer

Confidential

Responsibilities:

  • Specialized in Confidential - CUCM 10.x-11.x, UCXN and IM&P - Dial plans (E.164), Hunt Groups, Meet me conferences, Multi sites, Call Handler/Auto Attendants
  • Implemented and cut over sites from existing Avaya VOIP to Cisco (CUCM, UCXN)
  • Customer facing consultative and presentation skills - presenting technical voice solutions
  • VMWare vSphere client familiarity for Cisco CUCM, UCXN and IM&P
  • Time management and job analyst
  • Cisco focused engineer

Cisco Systems Engineer

Confidential

Responsibilities:

  • Field 300+ phone calls/emails monthly providing technical guidance for sales teams.
  • Exceed 200 configurations designs per month utilizing Cisco Commerce Workspace.
  • LAN Switch knowledge assist sales on size of opportunity, PoE requirements, and uplink connections on Cisco Catalyst 2ks, 3ks and Nexus platforms
  • Router design based on WAN requirements (PRI, MPLS, etc.) determine Cisco router (ASR & ISRs) router focusing to meet/exceed customer expectations.
  • Adaptive Security Appliance (Firepower) - sizing firewalls to customers’ environments and present various licenses and make recommendations based on end user requirements.
  • Counted on to represent TD Cisco at Cisco trainings events and Confidential events

Installation Technician

Confidential

Responsibilities:

  • Responsible in organizing, inventorying and imaging all new HP workstations, desktops and laptops purchased by Hillsborough County Govt for install and upgrade deployments
  • Ensured Windows 7 OS, profiles and network connectivity provide end-user satisfaction
  • In charge of all break-fix HP repairs under contract with Hillsborough County Govt.
  • Assisted in managing all work functions such as scheduling deployments and coordinating with County officials and CSR for the Tampa office.
  • Experience using HP Partner portal for technical guides and information along with

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