Associate Consulting Engineer Resume

PROFESSIONAL EXPERIENCE

Associate Consulting Engineer

Confidential

Responsibilities:

Specialized in Confidential - CUCM 10.x-11.x, UCXN and IM&P - Dial plans (E.164), Hunt Groups, Meet me conferences, Multi sites, Call Handler/Auto Attendants
Implemented and cut over sites from existing Avaya VOIP to Cisco (CUCM, UCXN)
Customer facing consultative and presentation skills - presenting technical voice solutions
VMWare vSphere client familiarity for Cisco CUCM, UCXN and IM&P
Time management and job analyst
Cisco focused engineer

Cisco Systems Engineer

Confidential

Responsibilities:

Field 300+ phone calls/emails monthly providing technical guidance for sales teams.
Exceed 200 configurations designs per month utilizing Cisco Commerce Workspace.
LAN Switch knowledge assist sales on size of opportunity, PoE requirements, and uplink connections on Cisco Catalyst 2ks, 3ks and Nexus platforms
Router design based on WAN requirements (PRI, MPLS, etc.) determine Cisco router (ASR & ISRs) router focusing to meet/exceed customer expectations.
Adaptive Security Appliance (Firepower) - sizing firewalls to customers’ environments and present various licenses and make recommendations based on end user requirements.
Counted on to represent TD Cisco at Cisco trainings events and Confidential events

Installation Technician

Confidential

Responsibilities:

Responsible in organizing, inventorying and imaging all new HP workstations, desktops and laptops purchased by Hillsborough County Govt for install and upgrade deployments
Ensured Windows 7 OS, profiles and network connectivity provide end-user satisfaction
In charge of all break-fix HP repairs under contract with Hillsborough County Govt.
Assisted in managing all work functions such as scheduling deployments and coordinating with County officials and CSR for the Tampa office.
Experience using HP Partner portal for technical guides and information along with