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Network Engineer, Resume

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Phoenix, AZ

SUMMARY

  • Highly motivated Cisco Certified Network/Voice Administrator with a solid, tried and true, technical skillset in Network/Voice Engineering.
  • Technical skills are complimented with excellent interpersonal skills, which offer a well - rounded experience in client-service arenas. Currently working in Windows and Cisco environments, I am seeking to increase network and voice skills in a challenging and dynamic environment.

TECHNICAL SKILLS

Cisco:

  • Proficient in troubleshooting WAN/LAN connectivity issues
  • Proficient in troubleshooting wireless issues
  • Proficient in troubleshooting voice issues
  • Proficient in managing Cisco Communication Manager
  • Proficient in managing Cisco Contact Center
  • Proficient in managing Cisco Unity Connection
  • Proficient in managing Active Directory

Windows:

  • Installation and Maintenance of computers and network client’s in a windows environment
  • Troubleshoot computer and network issues in a production environment

Microsoft Office:

  • Proficient with Microsoft Office Professional Suite (Word, Excel, Access, PowerPoint, Outlook, Visio)
  • Familiar with Windows Server

PROFESSIONAL EXPERIENCE

Network Engineer

Confidential, Phoenix, AZ

Responsibilities:

  • Configuration/Troubleshooting of Cisco 6509/4507 Switches
  • Configuration of HSRP
  • Configuration of Dell remote access controller (DRAC)
  • Troubleshooting WAN Accelerator performance issues
  • Coordinating configuration changes/updates with Asian office
  • Resolving WAN tickets with Service Provider
  • Troubleshooting wireless connectivity issues
  • Configuration of Cisco Wireless LAN Controller (5508 series)
  • Deploying Cisco AIR-CAP 3600 Access Points
  • Managing redundant vLAN connectivity/configuration
  • Documenting Network Infrastructure Moves, Adds, Changes
Voice Administrator

Scottsdale, AZ

Responsibilities:

  • Configuration of VMware server
  • Configuration of WIN 7 in VMware
  • Configuration of Server 2008 in VMware
  • Configuration of Cisco 2901 CUBE

Confidential, Phoenix, AZ

Network Administrator/Engineer

Responsibilities:

  • Configuration/Troubleshooting of Cisco ISR routers
  • Configuration/Troubleshooting of Cisco 6509/4506/3750 switches
  • Proficiency with Cisco Unified Communications Manager
  • Proficiency with Cisco Unified Contact Center
  • Proficiency with Cisco Unified Unity Connection
  • Configuration/Troubleshooting VPN tunnel and connectivity issues
  • Proficiency with Solar Winds Network Configuration Manager, IP Manager
  • Proficiency with Witness Viewer call recording
  • Knowledge of SIP trunks
  • Knowledge of MPLS

Confidential, Tempe, AZ

Network Technician

Responsibilities:

  • Proficiency with Netcool System Monitoring Tool
  • Proficiency with Spectrum System Monitoring Tool
  • Proficiency with Remedy ticketing system
  • Troubleshoot Data/Voice Network Connectivity Issues Remotely
  • Troubleshoot EIGRP/BGP Networks
  • Troubleshoot WAN telecommunication issues
  • Troubleshoot Server Issues Remotely
  • Proficiency with Active directory
  • Knowledge of Microsoft Exchange 2003
  • Detailed documentation of performed and recommended maintenance
  • with Insight VOIP engineers

Confidential, Scottsdale, AZ

Flight Simulator Technician

Responsibilities:

  • Maintenance of company computer systems and LAN
  • Installation and upgrade of flight simulator systems
  • Maintenance of visual systems for flight simulators for pilot
  • Maintenance of computer controlled motion systems on flight simulators
  • Maintenance of computer controlled navigation systems on flight simulators
  • Maintenance of computer controlled flight control systems
  • Detailed documentation of performed and recommended maintenance.

Confidential, Phoenix, AZ

On Site Computer Technician

Responsibilities:

  • Troubleshoot and repair hardware/software issues on Macintosh and Windows Operating systems
  • Setup, configure and encrypt wireless/wired home and small business networks, including the setup of file/print sharing and mapping network resources
  • Basic instruction on the use of Microsoft office professional (word, excel, access, powerpoint, outlook)
  • Highly productive Double Agent within the district and company by consistently driving revenue through on site sales

Confidential, Phoenix, AZ

Computer Maintenance Technician

Responsibilities:

  • Installation and maintenance of computers and peripheral devices for the effective and continued productivity of Faculty, Staff, and Students in the al environment
  • Valued member of the wireless network team

Confidential, Tempe, AZ

Network Technician

Responsibilities:

  • Configure routers and switches for deployment at customer premises using IP addressing schemes provided by Network operations technician
  • Installation of networking devices at customer premises to ensure voice and data communication
  • Troubleshoot and repair network connectivity issues on site through communication with switch technicians at Network Operations Center

Confidential, Phoenix, AZ

Network Technician

Responsibilities:

  • Configuration of TPS-75, TPS-43 Mobile Radar Unit
  • Maintenance of TPS-75, TPS-43 Mobile Radar Unit for operational readiness

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