Network Engineer, Resume
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Phoenix, AZ
SUMMARY
- Highly motivated Cisco Certified Network/Voice Administrator with a solid, tried and true, technical skillset in Network/Voice Engineering.
- Technical skills are complimented with excellent interpersonal skills, which offer a well - rounded experience in client-service arenas. Currently working in Windows and Cisco environments, I am seeking to increase network and voice skills in a challenging and dynamic environment.
TECHNICAL SKILLS
Cisco:
- Proficient in troubleshooting WAN/LAN connectivity issues
- Proficient in troubleshooting wireless issues
- Proficient in troubleshooting voice issues
- Proficient in managing Cisco Communication Manager
- Proficient in managing Cisco Contact Center
- Proficient in managing Cisco Unity Connection
- Proficient in managing Active Directory
Windows:
- Installation and Maintenance of computers and network client’s in a windows environment
- Troubleshoot computer and network issues in a production environment
Microsoft Office:
- Proficient with Microsoft Office Professional Suite (Word, Excel, Access, PowerPoint, Outlook, Visio)
- Familiar with Windows Server
PROFESSIONAL EXPERIENCE
Network EngineerConfidential, Phoenix, AZ
Responsibilities:
- Configuration/Troubleshooting of Cisco 6509/4507 Switches
- Configuration of HSRP
- Configuration of Dell remote access controller (DRAC)
- Troubleshooting WAN Accelerator performance issues
- Coordinating configuration changes/updates with Asian office
- Resolving WAN tickets with Service Provider
- Troubleshooting wireless connectivity issues
- Configuration of Cisco Wireless LAN Controller (5508 series)
- Deploying Cisco AIR-CAP 3600 Access Points
- Managing redundant vLAN connectivity/configuration
- Documenting Network Infrastructure Moves, Adds, Changes
Scottsdale, AZ
Responsibilities:
- Configuration of VMware server
- Configuration of WIN 7 in VMware
- Configuration of Server 2008 in VMware
- Configuration of Cisco 2901 CUBE
Confidential, Phoenix, AZ
Network Administrator/Engineer
Responsibilities:
- Configuration/Troubleshooting of Cisco ISR routers
- Configuration/Troubleshooting of Cisco 6509/4506/3750 switches
- Proficiency with Cisco Unified Communications Manager
- Proficiency with Cisco Unified Contact Center
- Proficiency with Cisco Unified Unity Connection
- Configuration/Troubleshooting VPN tunnel and connectivity issues
- Proficiency with Solar Winds Network Configuration Manager, IP Manager
- Proficiency with Witness Viewer call recording
- Knowledge of SIP trunks
- Knowledge of MPLS
Confidential, Tempe, AZ
Network Technician
Responsibilities:
- Proficiency with Netcool System Monitoring Tool
- Proficiency with Spectrum System Monitoring Tool
- Proficiency with Remedy ticketing system
- Troubleshoot Data/Voice Network Connectivity Issues Remotely
- Troubleshoot EIGRP/BGP Networks
- Troubleshoot WAN telecommunication issues
- Troubleshoot Server Issues Remotely
- Proficiency with Active directory
- Knowledge of Microsoft Exchange 2003
- Detailed documentation of performed and recommended maintenance
- with Insight VOIP engineers
Confidential, Scottsdale, AZ
Flight Simulator Technician
Responsibilities:
- Maintenance of company computer systems and LAN
- Installation and upgrade of flight simulator systems
- Maintenance of visual systems for flight simulators for pilot
- Maintenance of computer controlled motion systems on flight simulators
- Maintenance of computer controlled navigation systems on flight simulators
- Maintenance of computer controlled flight control systems
- Detailed documentation of performed and recommended maintenance.
Confidential, Phoenix, AZ
On Site Computer Technician
Responsibilities:
- Troubleshoot and repair hardware/software issues on Macintosh and Windows Operating systems
- Setup, configure and encrypt wireless/wired home and small business networks, including the setup of file/print sharing and mapping network resources
- Basic instruction on the use of Microsoft office professional (word, excel, access, powerpoint, outlook)
- Highly productive Double Agent within the district and company by consistently driving revenue through on site sales
Confidential, Phoenix, AZ
Computer Maintenance Technician
Responsibilities:
- Installation and maintenance of computers and peripheral devices for the effective and continued productivity of Faculty, Staff, and Students in the al environment
- Valued member of the wireless network team
Confidential, Tempe, AZ
Network Technician
Responsibilities:
- Configure routers and switches for deployment at customer premises using IP addressing schemes provided by Network operations technician
- Installation of networking devices at customer premises to ensure voice and data communication
- Troubleshoot and repair network connectivity issues on site through communication with switch technicians at Network Operations Center
Confidential, Phoenix, AZ
Network Technician
Responsibilities:
- Configuration of TPS-75, TPS-43 Mobile Radar Unit
- Maintenance of TPS-75, TPS-43 Mobile Radar Unit for operational readiness