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Client Device Systems Engineer Resume

Irving, TX

SUMMARY:

Systems Engineer\Administrator\Desktop Support with extensive experience in Information Technology. Dedicated to maintaining high - quality results for the company and its clients within a positive and productive team environment.

SKILLS:

  • Wyse WDM\WMS Thin Client iGel Thini Client
  • Google Enterprise Cloud
  • SCCM
  • Windows
  • Servers
  • AD
  • VMware
  • Networking
  • Ticket Mitigation
  • On-Call
  • Working Remote

WORK EXPERIENCE:

Confidential, Irving, TX

Client Device Systems Engineer

Responsibilities:

  • Systems Administrator, Level III Environmental and Desktop Support for 35,000 seats
  • SCCM Administrator. Application packaging via Flexera Admin Studio, AppV and ThinApp\ OS deployment using capture, Task Sequence, OSD, MDT\ Software updates (patches) Site roles, WSUS \ Reporting \ Troubleshooting via SMtrace \ Package apps such as Office, IE, Meditech, Ventilator, Schedule Plus, Kronos
  • Built Wyse Device Manager (Windows 2008, 2012 servers) thin client environment for 12,000 seats. Sole administrator of Wyse Management Suite iGel thin client build of over 3000 seats. Sole administrator
  • Built Google Enterprise Cloud thin client infrastructure
  • Server hardware builds, upgrades and configuration
  • AD Group Policy. Re-did entire Default Workstation Policy and 4 custom user groups
  • Powershell Scripting (minimal)
  • Appsense management
  • Interfacing and troubleshooting with clients, field techs and customers
  • Service Now ticket mitigation
  • On-call rotation
  • Work remote 3 days per week

Confidential, Addison, TX

Senior Systems Engineer

Responsibilities:

  • Windows Server administration. Administrator for Windows 2003 and 2008 servers across the USA, Europe and Asia, including build in Germany
  • SCCM Administrator. Windows update from 2003 to 2008 using SCCM OSD Task Sequences
  • Server monitoring and maintenance from alerts and monitoring via IPmonitor, HP SIM and SolarWinds
  • Set up AD, Group Policies both global and on an OU link level, User and OU creation and design. Promoted DC. Configured DHCP Scopes, WINS, DNS A and Cname records
  • Collapsed two domains via ADMT and completed domain migration to a single domain.
  • Assigned FSMO roles and Global Catalog
  • Built and supported VMware ESX servers, Virtual Guests, Physical servers in a three pod cloud (IaaS, PaaS and SaaS) in two States to include complete hardware, software configuration, testing and development, security, provisioning and rollout to meet strict deadline deliverables.
  • Integrated SQL Server 2008 in Altiris build. Created database, setup users and credentials, client configuration and network configuration
  • FTP setup and maintenance in DMZ for outside clients
  • HP SIM Administrator
  • Use Jira, SolarWinds, NetDB, SalesForce
  • Blade server administration, installation and troubleshooting, HP Onboard Administrator, HP Command View
  • Rack and cable servers
  • Built and configured initial setup of Cisco Nexus 1000V
  • Completed numerous software pushes to all servers and workstations

Confidential, Dallas, TX

Systems Administrator/Specialist

Responsibilities:

  • SMS Administrator - Collections, Packages, Advertisements, Reports
  • Windows 2000, 2003, 2008 Server Builds, Administration, Support, Troubleshooting, Builds, Patch Management across 12 districts within the Federal Reserve System encompassing approximately 1500 servers.
  • Worked with Active Directory issues such as: adding and managing objects, objects logon failures, account lockouts, network connectivity, DNS and WINS name resolution, authentication problems, DFS links and replication issues, folder and printer permissions. Advanced troubleshooting of FRS/DFS replication issues, application memory leaks, Kerberos ticket size
  • Major contributor in the VMware Virtualization project in 2008 Planning, building and executing physical servers to ESX virtual servers from beginning to end
  • Planned and executed rollout of Shavlik NetchkPro Patch Management. Administrator of this product
  • EMC Storage Area Network/Network Attached Storage. Navisphere, Double-Take, Clustering, LUN, EMC Flare Code Upgrades, Resource Management, Failover troubleshooting
  • Maintain Symantec Anti-Virus and LiveState
  • HP Insight Manager administrator
  • Active Directory, DNS and WINS administration, IP configuration
  • Bindview queries and reports
  • Familiar with and use the Lotus Notes, CPM, Remedy, PassServe, PeopleSoft
  • Work many weekends and nights. Worked remote several days per week

Confidential, Richardson, TX

Assistant Project Manager, Senior Systems Administrator

Responsibilities:

  • Hands on Project Manager, Systems Administrator for Windows 2000/Active Directory, Exchange 5.5 to 2000 DOMAIN migration in Texas
  • Developed plan using MS Project Tool for Migration: NetIQ in a 700 server environment
  • Build servers from the ground up
  • Created new Domain and AD structure From the Forest to the Data Model Schema protections through ACL’s Integrated DNS, WINS and DHCP Integrated international Two-Way Trusts Developed Policies Created Sites, Users and Groups Moved Home Drives to new servers with Permissions Migrated DOMAIN and 1200 users
  • Hands On Technical Manager of Confidential ’s new 400,000 square feet Distribution Center Built servers from the ground up Maintain and support entire plant for advanced technical issues and troubleshooting
  • Check Point Policy Administrator Integrated Websense (internet blocking software) with Check Point 4.1

Confidential, Plano, TX

Senior Network Engineer, Assistant Project Manager

Responsibilities:

  • Europe (London, Amsterdam, Paris, Munich) Network restructuring and rebuild for former Concentric Network sites Cost analysis, equipment selection and pricing Implemented project from planning to completion
  • One of 5 member team in the plans, deployment and implementation of the Windows 2000, Exchange Rollout to 6000 servers/clients
  • Networking projects to include Cisco equipment configurations and changes
  • PIX and Check Point Firewall group Create rules, port assignments and general security procedures
  • VPN setup with Cisco Client
  • NA Sniffer to troubleshoot network problems

Confidential, Plano TX

SMS Administrator, Senior Information Systems Specialist

Responsibilities:

  • SMS 2.0 Specialist Re-designed SMS Site hierarchy Identified Bandwidth Constraints
  • Created Packages Distributed software to approximately 600 clients
  • Conducted Software Metering and generated reports for management Did Remote Support as needed
  • Developed a VPN plan for RAS Users
  • Lead technician responsible for all critical applications
  • Cost and Time Analysis research for major rollouts,
  • Implemented Office 97, NT Workstation rollout
  • Lead support for all aspects of SAPGUI 4.0, 4.5B and 4.6B Rolled out SAP to US and Belgium

Confidential, Dallas, TX

Assistant Team Leader, Network Administrator/Engineer, Backup Administrator

Responsibilities:

  • Assistant Team Leader for 8 Engineers and 22 Help Desk employees
  • Migration of 2000+ computers from Banyan Vines to NT, and Lotus Notes to Exchange Servers, Windows 95
  • Rollout of over 1000 new Pentiums with custom configurations
  • Senior Administration: Installed, administered, managed, maintained microcomputer-based Windows NT network
  • Level III Support for all LAN and WAN applications, systems, and communication functions Supported implementation of network administration, design, operating system upgrades and Software Releases
  • Backup Administrator using Arc Serve
  • HEAT Software for Ticket creation

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