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Jira/confluence System Administrator Resume

Austin, TX

PROFESSIONAL SUMMARY:

  • Accomplished IT professional, JIRA/Confluence Administrator, Scrum Master, and Product Owner
  • Certified JIRA/Confluence Administrator
  • Project Management Professional (PMP)
  • Certified Scrum Master
  • Proven track record working directly with Client
  • Data migration expert (VB Scripting)
  • Extensive Adaptavist ScriptRunner experience (Groovy Scripting)
  • Proficient with Agile, Waterfall, and Hybrid methodologies

TECHNICAL SKILLS:

JIRA, Confluence, Structure, easyBI, ScriptRunner, CLI, JIRA REST API, Portfolio, Tempo, Zendesk, FRAPS, Camtasia, PeopleSoft, Clarity, Slack, HipChat, Skype, Telegram, Franz, Trello, Asana, FTP, WebDEV, Atom, Eclipse, VBScript Editor, Sublime Text, Microsoft Project, SharePoint, Adobe Creative Suite, Sound Forge, Pro - Tools, Audacity, Dreamweaver, WordPress, Alien Brain, ProSource, Perforce, Subversion, Windows, Linux, Android, Microsoft Office, Google Suite

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

JIRA/Confluence System Administrator

Responsibilities:

  • Acting JIRA development engineer and client support admin on multiple simultaneously active client projects
  • Work directly with client product owner to sprint plan, story write, and define daily fluctuating sprint priorities
  • Setup, maintain, and evolve all major JIRA elements of projects including: Issue Types, Screen Schemes, Field Configurations, Custom Fields, Permissions Schemes, and Workflows
  • Work extensively with Script Runner and other backend plug-ins to script custom field behaviors, script field calculations, and script specific workflow functionality using the Triggers, Conditions, Validations, or Post-Functions
  • Huge level of experience doing major data migrations from other non-linked databases into JIRA.
  • Advanced VBScript skills used for doing bulk data cleanup and organization in preparation for bulk uploading into database

Confidential, Austin, TX

Scrum Master/ JIRA/Confluence System Administrator

Responsibilities:

  • Manage four engineers and two technical support admins who together support a team of over 240 artists from various disciplines) and each using a wide range of toolsets depending on the show’s format and aesthetic.
  • Work with the Supervising Technical Director to help road map out and support Animation’s tool chain and render pipeline.
  • Manage on-boarding new hires with IT, HR, and Facilities.
  • Directly manage two IT Technicians in maintaining the latest PC image, hardware specs, software licensing, and issue tracking pipeline.
  • Directly manage a four-person QC technical artist team in the defect resolution process, setting standards, and priority mitigation with production.
  • Maintain the issue/project management tool chain from Shotgun to JIRA.
  • Solely built the department’s JIRA and Confluence Server instances from the ground up and now act as the system admin.
  • Customize the tech team’s and production’s processes to be more agile and cross dependency focused.

Confidential, Round Rock, TX

Agile Coach, JIRA Administrator, Software Development Process Consultant

Responsibilities:

  • Provided software development process analysis, Atlassian suite configuration, development operations analysis, Agile coaching, and project management .
  • Specialized in tailoring companies’ Atlassian suites so they work hand in hand with the companies’ current or evolving Agile development process.

Confidential, Austin, TX

Scrum Master, Game Technology Producer

Responsibilities:

  • Acted as engineering’s Scrum Master, managed sprint planning, managed sprint retrospectives, acted as team’s Project JIRA and Confluence Administrator.
  • Scheduled feature kickoffs, maintained/set process across studios, worked with leads/production to build the development roadmap, removed blockers for the teams, and strived to always make the highest quality products possible.

Confidential, Austin, TX

Scrum Master, JIRA Administrator

Responsibilities:

  • Built a game development team from the ground up.
  • Worked directly with the platform team, two remote game studios, and the game services team to create cross organization standards, maintain roadmap schedules, and provide digital game content for both mobile and social platforms.
  • Put together a proposal for rolling out a new unified JIRA project plan that would allow better cross functionality between all the stakeholder studios and teams.
  • Worked with head of engineering to set up build pipeline for Bamboo and Bitbucket tools.

Confidential, Austin, TX

Product Owner (Kanban) / Lead Producer

Responsibilities:

  • Oversaw game producers' development teams; helping them coordinate their schedules, resource balance, fire fight issues, supported their game design development, and shared best practices.
  • Managed my own game development team of artists, programmers, and mathematicians.
  • Co-owned company and departmental standards/processes.
  • Directly oversaw all department photo shoots and video shoots, worked closely with facilities to manage the development labs for game and audio development, managed departmental travel, worked with the executive team to put on multiple company morale boosting and charity events.
  • Co-vetted production, audio, artist, mathematician, and programming talent; and managed several high profile first run game, hardware, and platform projects.

Confidential, Austin, TX

Scrum Master / JIRA Administrator /Senior Project Manager

Responsibilities:

  • Made a GDK/API interface layer that would sit between game and platform allowing games to function as standalone plug-ins.
  • Acted as the team’s Agile Coach / Scrum Process Trainer and JIRA Administrator.
  • Built and setup their initial JIRA Server instance.

Confidential, Austin, TX

Product Owner (Scrum) / JIRA Administrator / Project Manager

Responsibilities:

  • Built a new system to pull in the data collected during a NTC mission/data collect and represented it in a simulation environment.

Confidential, Austin, TX

Product Owner / Producer

Responsibilities:

  • Managed game development team to modify the existing game library to address new market and new legal requirements.
  • Worked with game development managers, original titles producers, and the test department to ensure the large volume of conversion and modification titles reached the field cleanly and on schedule.
  • Volunteered to be the first modification team producer to help with the company’s transition, staffed the four new modification production teams, and trained the three new modification producers.
  • Supervised a game development team in the design and implementation of new original games based on the requirements of the marketing and executive team.
  • Coordinated and managed contract illustrators & audio engineers.
  • Helped facilitate original and modification math development with in-house statisticians.
  • Worked with test department, federal regulators, and state agencies to get game versions tested and released into the field.

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