Network Administrator - Systems Administrator Resume - Hire IT People

SUMMARY

22 years of IT experience with technical expertise in troubleshooting, building, and upgrading servers and migrating data centers.

TECHNICAL SKILLS

VMware Cisco UCSM, Barracuda, Checkpoint Firewalls SonicWall Firewalls vSphere Python VPN, RDP, Connection Manager
Windows OS Office 365 ILO, KVM’s, Jabber, WebEx Remote
Linux Active Directory ServiceNow
MySQL Exchange Oracle, People - Soft, SAP, UNIX
SCCM Patching SCOM Mobile Devices
SharePoint AWS and Azure Cluster SPLUNK
Disaster Recovery (Commvault, Veeam, Backup Exec, NT Backup) Backup & Resiliency Administration

PROFESSIONAL EXPERIENCE

Confidential

Network Administrator - Systems Administrator

Responsibilities:

Vendor Relations,working with MSP’s, ISP’s, Phone Service providers
Web Based Faxcom/Biscom Fax Systems Integration
Troubleshooting to resolving Fax and phone system issues
Integrating, Testing on Stage, Development, and Production Systems
Server Builds and Server Retirements, and Change Controls
Troubleshooting issues for Applications both known and unknown
Service Desk working trouble calls and tickets
Troubleshooting Network Issues
Cisco & Sonicwall Firewall configuration
Microsoft Product Specialist (Exchange, Skype, Teams, Office, Windows)
Active Directory, DNS, DHCP, Permissions and Shares, Disk Allocation SAN & MSA & Cloud
HIPPA, PHI, PII Compliance
Establishing & Documenting processes and procedures

Confidential

VMware Admin - Systems Administrator

Responsibilities:

Network Security and Intrusion Detection using Splunk and Solarwinds and Firewalls & Logs vSphere 6.7, 6.5 & 5.5 & VCenter Administration, HA, P2V, ESXi, ESX, DRS & SRM, AWS, Azure, Cluster Server, Office365, SharePoint, Server 2019, 2012 2008R2, 2008, Upgrades and migrations in a Large-scale user global environment. Active Directory (AD), Group Policy (GPO), PCI, PHI, PII, PKI, HIPPA & Data Protection.
Integrating, Testing on Stage, Development, and Production Systems
Security & System Hardening & Enforcement & Monitoring
SCOM monitoring, SCCM Patching
Server Builds and Server Retirements, and Change Controls
Troubleshooting issues for Applications both known and unknown
Service Desk working trouble calls and tickets
Customer facing Support model
ITIL and Change management and Incident management
Standing up new VM systems for new clients to use to create install applications for a variety of Hospital and Emergency Response teams
Software configuration to include (UNIX, Linux, Windows-All) Python, Python for Windows and Modules as well as Hardware configuration in a Windows 2008 R2, 2012, 2016, 2019, Azure, AWS Environment
Disaster Recovery, Commvault, Veeam, Backup Exec restores, SRM, DRS

Confidential

RPA Admin

Responsibilities:

vSphere 6.7, 6.5 & 5.5 & VCenter Administration, HA, P2V, ESXi, ESX, DRS & SRM, AWS, Azure, Cluster Server, Office365, SharePoint, Server 2016, 2012 2008R2, 2008, 2003, 2000 Upgrades and migrations in a 29000+ user global environment. Windows 10, 8, 7, XP, 2000, Red Hat & Linux Administration & Support, Active Directory (AD), Group Policy (GPO), PCI, PHI, PII, PKI, HIPPA & Data Protection.
Active Directory, Group Policy, AD Account creation, Security Groups, Distribution Lists
Installing Automation Anywhere Software, Configuring, Backing up user Definitions and Bot Runners
Writing Automation Anywhere scripts. and Deploying Code
Testing on Stage, Development, and Production Systems
Oracle installations and configurations
MySQL installations
SQL installations and configurations
ODBC configurations and drivers
Troubleshooting issues for Automation Anywhere both known and unknown
At your Service (Proprietary version of ServiceNow) working trouble calls and tickets
ITIL and Change management and Incident management
Standing up new VM systems for new clients to use to create Automation of tasks
Vendor Relations working with Automation Anywhere and other external support representatives
Escalations to other Departments when and as necessary
Working Tickets in customized version (proprietary to Verizon)
Customer facing and speaking with customers daily to resolve incidents and concerns where ongoing problems have or may occur.
Rotating Monthly on call assignment