Senior Network Engineer Resume

SUMMARY

Highly effective Senior Network & Voice Engineer delivers comprehensive global voice and data network/systems planning, design, execution, and support.
Demonstrated track record in blueprinting/implementing Cisco IP telephony solutions and providing proposed solution or as - built networks documentation.
Experience deploying Cisco CallManager v4.1.3 - v8.6, Unity v4.0.5 with unified messaging, UCXN v8.6.2, voice routers (FXS, FXO, PRI), and POE switches.
Lead configurations spanning enterprise-wide QOS with LLQ for Voice, Video, and Fax over IP; Cisco wireless access points to support Wi-Fi VoIP (7920) phones; and EIGRP, BGP, OSPF, and RIP routing protocols and mutual route redistribution between different routing protocols.

PROFESSIONAL EXPERIENCE

Senior Network Engineer

Confidential

Responsibilities:

Diagnoses and correlate complex network problems, and identify root causes to develop remediation strategies.
Respond to Wireless issues affecting clinical applications.
Monitor Wireless LAN Controllers and remediate missing wireless access points.
Configure network devices, including Cisco routers, switches, firewall, wireless LAN controllers and access points in a highly available clinical environment.
Rack and stack network equipment and conduct testing and tracing of network cables.
Document all network changes and implementations.
Perform trending analysis for chronic issue resolution and remediate escalated network issues.
Analyze converged network traffic and report to management on results.
Work directly with WAN and internet carriers during implementations and outages.
Drive improvements in network design, efficiency and standardization.
Lead and guide lower level network staff, as necessary.

Senior Network Engineer

Confidential

Responsibilities:

Built disaster recovery data center network infrastructure with Cisco Nexus 7K, 2K, 3120x switches. Configure Virtual Port Channels for servers, HP blade 7k chassis.
Designed and implemented dual layer high availability Palo Alto firewall network with multiple layer 2 DMZs with virtual port channels.
Provide support for all infrastructure based projects including equipment installation and maintenance, troubleshooting, system monitoring and alerting and timely problem resolution.
Monitor network with SolarWinds and Cisco Prime. Upgraded Cisco Prime VM from V2.0 to v3.0.2
Adhere to established SLAs in responding to and completing service tickets, including providing a high level of customer support, detailed root cause analysis, and trouble reports for system outages.
Adhere to established departmental operational policies and procedures.
Act as a contact person for outside vendors during installation, production changes, and repair and/or removal of equipment or services.
Utilize software and hardware diagnostic tools to identify, diagnose and repair complex problems and issues affecting system performance.
Assist in the development of network and BCP documentation, including diagrams, equipment inventories and Departmental Procedures.
Perform after hours support duties on a rotating 24x7 basis to sustain networking systems and end user support.

Senior Network / Voice Engineer

Confidential

Responsibilities:

Facilitated thousands of end users by spearheading multiple global wireless, LAN, and voice projects; provided comprehensive guidance, support, and one-on-one training for project-assigned network engineers.
Configurations: Cisco switches with QOS, port channels, trunk ports, spanning tree, root bridges; Cisco core switches with layer 3 VLANs, HSRP; 3945 voice gateways in multiple locations for SRST, H.323 dial-peers, and SCCP for DSP farms; Cisco VG224 Analog voice gateways.
IP Telephony: Built disaster recovery office space with 150 Cisco IP phones; imported thousands of Cisco phones, utilizing Cisco BAT utility; architected new LAN to support IP telephony.
Administered Call Manager v5 & v8.6 clusters. Conducted engineering work on Call Manager v8.6 and Unity UCXN v8.6.2.
Provided voice gateway engineering on toll-bypass for India call center.
Identified root causes by troubleshooting and diagnosing network problems. Opened Cisco TAC cases to troubleshoot issues.
Implemented a wireless solution to serve 3,500 users. Executed Cisco Unified Communication solutions for thousands of end users.
Implementations: global Wi-Fi networks with Cisco 4404, 5508 WLCs; Cisco WCS Wi-Fi management server.
Performed Wi-Fi Site surveys and designed Wi-Fi Access Point layout.