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Senior System Architect Resume

Charlotte, NC

SUMMARY

  • Strong 14 plus years of IT experience with solid 9 plus years as Pega PRPC Senior System Architect developing applications using Pega Rules Process Commander; domain exposure includes Healthcare, Insurance and Banking Domains.
  • Have 4 plus years of strong experience in all aspects of Lotus Notes Application Development using Lotus Notes R6.x/7. x./8.x, LEI, Java and Java Script.
  • Experienced in different methodologies like Agile and Scrum.
  • Sound Skills in developing PRPC High Level Class structure, Rule set management and Workflows using Pega Rules Process Commander.
  • Expertise in the Initial set up of the application by using Enterprise Application Accelerator thereby defining the Rule sets, Organizational Hierarchy, Organizations and Divisions.
  • Hands on experience in design and development of pega applications using PRPC rules like Class structure, Activities, Flow Rules, Flow Actions, Collections, Libraries, Decision rules, Declarative Rules, Access Group and Access Roles, Harness and Section Rules, Agents, Connectors, Services.
  • Hands in experience on Dynamic layouts, Stage based case management, Data pages.
  • Experience in trouble shooting and performance tuning using SMA, Clipboard, Tracer, Rules Inspector, Log analyzer, Referencing rules and PAL.
  • Experience on implementing the Integration features like SOAP Connectors & Services.
  • Strong in Production/Application Support & Pega version Upgrade experience
  • Good knowledge in database programming using SQL, PL/SQL and implementing triggers, stored procedures.
  • Involved in all stages of testing including fixing the strategies and scheduling the testing process.
  • Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of system development metrics, techniques and tools.
  • Research - oriented, motivated, proactive, self-starter with strong technical, analytical and interpersonal skills.

TECHNICAL SKILLS

BPM Tools: Pega PRPC (V 8.x, V 7.x and V 6.x)

Languages: Java, J2EE, C and C++

Group Ware: Lotus Notes / Domino R 8.X, R 7.X, R 6.X

Web Technologies: HTML, JavaScript, XML, DHTML, Cascade Style Sheet, AJAX and JSP.

Web Servers: Tomcat, IBM Web Sphere

Databases: Oracle 12c, MS-SQL, PostgreSQL

Operating Systems: Windows 10/XP/NT/2000/98

Connectivity Tools: Lotus Enterprise Integration (LEI 6.5/8.x), Decs and SOAP

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Senior System Architect

Responsibilities:

  • Designed the flows for processing the information and creating the cases in pega.
  • Worked with integration with external systems extensively this includes SOAP, SQL
  • Involved in the creation of Class Structure, activities, designing the sections and harness.
  • Created Decision and Declarative rules, flow actions, validation rule to validate incoming data based on business rules.
  • Involved in creating Data Pages and Data Transforms to map and process incoming complaints data.
  • Developed agents to create the QA score card cases on start of every month based on complaints LOB.
  • Worked on connecting to queues and send the message from pega application.
  • Worked on implementing the random sampling methodology based on LOB.
  • Developed the Reports for business users.
  • Responsible for unit testing, deploying the changes to higher environments and developed the unit test cases.

Environment: Pega 8.3.1, Oracle 12c, HTML, Java script, Tomcat

Confidential, Charlotte, NC

Senior System Architect

Responsibilities:

  • Designed the flows for processing the information and creating the cases in pega.
  • Developed the service rules to integrate with the external mq systems and process the messages.
  • Connect to external systems using REST connectors and get the information on need basis.
  • Connect to queues and send the messages from Pega application.
  • Designed and implemented the user interfaces using sections, harness and HTML rules
  • Developed reports for Business Managers and Users.
  • Developed queue processors which will automate the creation of cases in pega.
  • Developed Job Schedulers to process workbasket assignments
  • Implementation of Decision Tables, Decision trees.
  • Designed SLA’s for resolving the cases on timely manner.
  • Worked with Admin studio to explore the agent queues and check the requestor details and listeners status.

Environment: Pega 8.3.1, Oracle 12c, Soap UI, XML, Java script, Tomcat

Confidential, Charlotte, NC

Senior System Architect

Responsibilities:

  • Coordinate with business users and team in gathering business requirements and translating them to technical specifications.
  • Designed the flows for processing the information and creating the cases in pega.
  • Developed the email listener to process the incoming data and create case based on the case type.
  • Designed and implemented the user interface using flow actions, sections, harness rules.
  • Worked on designing the flows and Data Pages and Reports.
  • Implemented various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, Constraints, and Indexes etc.
  • Designed SLA’s for resolving the cases on timely manner.
  • Worked with Admin studio to explore the agent queues and check the requestor details and listeners status.

Environment: Pega PRPC 8.3.1, Oracle 12c, HTML, Java script, Tomcat

Confidential

Senior System Architect

Responsibilities:

  • Involved in development of Technical Requirements to provide end state requirements for line of business and development team.
  • Implemented the Agile methodology in design and the rule development phases using the Pega Rules Process Commander.
  • Worked on performance tuning testing by running the PAL reports for analysis.
  • Used the TRACER to examine the rules and to minimize the execution time Performance test of all activities and rules using PRPC-PAL Tool.
  • Created declared pages and report definitions. Creation of Declarative expressions for a value change on the properties. Creation of validation rules to implement business logic validation.
  • Involved in optimizing and refactoring the code for better performance and ease of maintainability.
  • Implemented Decision Tables, Decision Maps and Declarative expressions.
  • Created unit test plans and test cases to test.
  • Coordinate daily work with offshore delivery team.
  • Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, RDB List, Creation of Work Objects, and operator Assignment.

Environment: Pega PRPC v7.2, DB2, Java, Java Script, HTML, XML

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