Systems Administrator Resume Scottsdale, AZ - Hire IT People

SUMMARY

Seasoned systems engineer with almost a decade of experience improving business performance through the design, implementation, and troubleshooting of complex Atlassian environments
Industry professional that uses teamwork and communication to rapidly resolve issues and improve upon existing infrastructures.
Skilled in multiple platforms and technologies in order to ensure reliability and client - centricity.

TECHNICAL SKILLS

Software: CentOS 6/7, Windows - Server (2008R2, 2012R2, 2016), MSSQL, VMWare ESXi, Zabbix, Nagios, saltstack, Postgres, WDS, ADFS, Jira, Confluence, Bitbucket, SVN, Artifactory, Jenkins, Azure, AWS, Okta, Box, Opsgenie, Okta

Languages: bash/shell, groovy, PowerShell, javascript, JQL, IQL

Networking: TCP/IP, Ethernet, Frame Relay, QoS, VoIP, Firewalls, VPN (PPTP, IPSec), NAT, RIP/OSPF/BGP, SNMP, POP3, IMAP, SMTP, SFTP, SSH, Squid, IIS, Apache, Sendmail, Tomcat, PowerDNS

PROFESSIONAL EXPERIENCE

Confidential - Scottsdale, AZ

Systems Administrator

Responsibilities:

Primary architect of platform environments merger
Senior administrator of multiple Atlassian cloud and server environments
Designed proposal to consolidate multiple environments into single enterprise environment at a 45% decrease in cost
Designed API integrations between Jira and Microsoft CRM, Power DNS, Solar Winds, Wrike, Zendesk, and other helpdesk ticketing systems using ScriptRunner, JMWE, and Jenkins
Configured global schemes for fast onboarding of teams
Skilled in the design, configuration, and implementation of AD integration
Configured Okta MFA for Atlassian cloud

Confidential - Chandler, AZ

Systems Engineer

Responsibilities:

Administered development/QA/production Linux environments with CentOS 6 and CentOS 7 running Tomcat, Apache, Zabbix, saltstack, Logstash, Postgres
Administered development/QA/production Windows environments with Server 2010, 2012 R2, 2016 running clustered SQL 2008 R2 and 2012, Active Directory, IIS 7 and 8, WDS, WSUS, Zabbix
Administered virtualization environments with VMWare ESX 4.1, 5, 5.5, 6, and vCenter running high availability clusters between multiple datacenters via vLANs and vSwitches
Administered centralized storage environments with NetApp, Nimble, and Dell PowerVault
Monitored environments with Nagios and Zabbix with multiple proxies for Linux, Windows, NetApp, Nimble, Cisco, APC, UPS, and Dell Enterprise RAC
Configured development and production Atlassian suite with Jira Agile, Jira Service Desk, Confluence, BitBucket, SVN, Jenkins, Crucible, and Crowd with AD integration
Functioned as team project manager, used Agile sprint methodology, scrums, and story boards to develop project timelines and reports to upper management
Designed Atlassian-specific OU structure for use in permission schemes
Designed automation to onboard new hires using Jenkins / Jira Scriptrunner / PowerShell
Used Jira ScriptRunner to automate Power DNS entries via API
Designed workflows to automate service desk escalations
Used Bitbucket repositories to version control active Jira API workflow scripts
Uses Confluence Gliphy, Team Calendars, Bob Swift as integral part of team documentation
Designed Jira Riada Insight integration for inventory, licensing, contracts
Designed and implemented Atlassian stack AD migration

Confidential - Chandler, AZ

Technical Service Specialist

Responsibilities:

Provided break / fix repair for Siemens, Cisco, Avaya, Nortel, Toshiba, Comdial, and Centrex systems
Used
Skilled in PBX, key system, ACD, IVR, and voicemail repair
Coordinated vendor meets with various telco’s and wiring vendors to resolve complicated issues
Managed 30+ revolving tickets daily in BMC Remedy in order of priority to meet SLAs
Recognized as a leader in Cisco CCM, Unity, and CME user troubleshooting
Frequently attended training and classes in an effort to improve skillset
Consistently met all required metrics

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Systems Administrator Resume

Scottsdale, AZ

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