SUMMARY:

In search of a dynamic organization where effective networking practices are utilized and where significant leadership and advanced computer skills are required.

TECHNICAL SKILLS:

Exchange 2016,2013,2010,2007,2003

Proofpoint Email Protection Server

VMware Workspace One

Blackberry Unified Endpoint Management

MaaS360 Enterprise Mobility Management

Skype for Business

Microsoft Teams

System Center Configuration Manager 2012, 2007

Windows Server 2016, 2012, 2008, 2003

PowerShell

EXPERIENCE:

System AdminIstrator

Confidential

Responsibilities:

• Provide support for active directory issues or changes
• Support Microsoft Exchange 2016 environment.
• Perform cumulative updates on Exchange 2016 servers
• Provided support for messaging issues.
• Support VMware Workspace One mobile device management environment.
• Upgraded on - premise Workspace environment to version 1909
• Provided support for Workspace One Boxer for VIP users
• Provided support for clients using SEI’s FTP server
• Provided fax support using RightFax
• Create PowerShell scripts to perform simple tasks

Messaging Team Lead

Confidential

Responsibilities:

• Promoted to lead the messaging team on messaging related projects
• Support Exchange 2016/2010 coexisting environment for customer.
• Led the migration from Microsoft Exchange Online Protection to Proofpoint Email Protection Server
• Provide email security using Proofpoint Email Protection Server
• Support email Data Loss Protection using Proofpoint Information Protection
• Migrated the firms Blackberry Work users to VMware Airwatch platform
• Responsible for mobile devices access to email and mobile apps
• Deployed applications to mobile devices using different MDM platforms
• Managed VMware Airwatch platform
• Managed Blackberry Unified Endpoint Management
• Managed IBM MaaS360 Mobile Device Management
• Supported Skype for Business 2016
• Create PowerShell scripts to perform simple tasks

Messaging Administrator

Confidential

Responsibilities:

• Promoted to work on Confidential LLP’s messaging team.
• Provided support for Microsoft Exchange 2010.Supported staff with Outlook 2010 issues.
• Migrated firmed issued Blackberry users to Good Work BYOD users
• Configure and support mobile device such as IOS, Android and Blackberry devices.
• Ran mailbox auditing reports for management using Quest Unified Communications Analytics.

Network Administrator

Confidential

Responsibilities:

• Technical lead for Windows 7 deployment project.
• Prepared deployment technicians for their nightly deployments.
• Scheduled Windows 7 upgrades with the user environment.
• Used System Center Configuration Manager to deploy Windows 7.
• Used Microsoft Deployment Toolkit to create 32 bit and 64 bit Windows 7 images.
• Developed the deployment strategies for Windows 7 migration project.
• Built the Windows 7 lab for testing deployment strategies.
• Worked on Confidential LLP’s messaging team.
• Manage System Center Configuration Manger 2007 environment.
• Provide support for Microsoft Exchange 2007 environment.
• Support staff with Outlook 2003 and 2010 issues.
• Configure and support Blackberries, iPhones and Droid for attorneys.
• Run mailbox auditing reports for office managers and IT director using Quest MessageStats.
• Assist staff with recovering archive emails from EAS Archive.
• Support staff and attorneys with computer and network issues.
• Deploy Windows Updates and other applications using System Center Configuration Manager 2007.
• Deployed applications using System Center Configuration Manager
• Managed patch management for Windows Servers and Windows desktops.

Network administrator

Confidential

Responsibilities:

• Support Windows 2003 Active Directory environment.
• Supported Exchange 2003.
• Create user and email accounts in Active Directory
• Created accounts in medical systems; Groupcast, Passport, and Navinet
• Installed and supported Windows Software Updates Service (WSUS)
• Deployed and supported HP laptops and Tablets to physicians and medical staff
• Configured and installed Cisco Aironet 1200 Wireless Access Points at remote sites

Network support technician

Confidential

Responsibilities:

• Build, configure and support Dell PowerEdge servers
• Administrator of SMS 2003 environment
• Tech Lead for rolling out IBM ThinkPad notebooks.
• Designed and implemented SMS 2.0 hierarchy in the firm
• Assisted with AD migration project
• Provided second level support for our helpdesk technicians