Administrator/ System Engineer Resume

SUMMARY:

I have 5 years of hands - on experience as an Information Technology Administrator, I worked as a System administrator in most of the organizations I had worked in with a sound knowledge of Active Directory, Understands basic networking (Experience with VLANs, Subnets, Firewalls), Familiar with Help Desk ticketing systems, Support OS X and Windows users (e.g. software installations and VPN troubleshooting), Provision, manage, and repair of employee's desktops and laptops, Enforce best practices of office IT securityProvision and support of VOIP telephony and telepresence equipment’s, Asset management and procurement.
Experienced in Oracle 10g, and 11g versions running on different OS platforms. Some areas of active support include project and production support, Installation and Configuration, Database upgrades and Patches, Migration across different platforms, Backup and Recovery, Performance Tuning, Data guard.
Computer System Troubleshooting
Network Security Management (Wi-Fi / LAN / WAN)
Backup Management
IT Infrastructure Advising /Auditing
Hardware /Software Management
Firewall configuration
Disaster recovery planning
Data security
Cyber forensics
Cryptography
Security policies
Experienced in Performance Tuning using EXPLAIN PLAN. Ability to analyze and understand the AWR reports and can fine tune the databases for maximum performance.
Extensively managed users, privileges, profiles, schemas using Oracle Enterprise Manager (OEM).
MYSQL installation and configurations
Experience in configuration and administration of Data Guard (Physical/Logical standby Databases).

PROFESSIONAL EXPERIENCE:

Confidential

Administrator/ System Engineer

Responsibilities:

Hotel PMS: OPERA, IDS-PMS Software, Lehost, WinHms, Microsoft Dynamic Navision, Solution, Micros Sales and catering.
F&B Operation: Microsoft Navision, Shawman POS, Solution, IDS, WinHms, Prolific, Oracle 3700, 9700, Simphony.
Martial Management: Oracle, Microsoft Navision, Shawman, IDS, WinHms, Lehost,
Accounting: Alif Boss, Sun system, IDS, Lehost, Sage.
HR Operation: HRIS, Greytip, Star Prism, Savior, Sage, Shawman EPABX: ALCATEL, NEC, Panasonic & Digital Phones Electronic Door Lock: Vingcard
Firewall: Sonicwall, Watchguard, Cisco.
Wifi Authentication: 24 Online, Nomadix, Convergent
Antivirus Servers: Symantec End Point, Trend Micro, McAfee
Backup Tools: Symantec Backup exec, Batch file, Cobien & others.
Computer System maintenance and management: (Desktops and laptops) Dell, hp lenovo etc.
Server Administration: Windows Server NT, 2000, 2003, 2008, 2012.
User Management: Active Directory 2003, 2008, 2012
Database Administration: MS Sql2000, 2005, 2008, 2012, 2016 Oracle 11g, Sql Express.
Room Automation: Hotel room automation with i-phone, Movie on demand etc.
Security & Surveillance: Pelco, Panasonic, Hikvision, Dahua
CMS & BMS, PLC: Kamashi Cloud cost effective service, Honeywell, Triton, PLC.
Performed space management, capacity planning, disaster recovery and overall maintenance of the databases.
Multimedia: Photoshop, Adobe Flash, Micromedia Director, Sound Forge, Adobe Premiere, Coreldraw, Adobe Illustrator & other for Digital Signage’s.

Confidential

IT Specialist

Responsibilities:

Management of IT Infrastructure
Specific Duties/ Responsibilities:
Software and Applications Maintenance
Web Site Maintenance
System Repairs and Maintenance
Training of Staffs’
Networking
Troubleshoot and Resolve Computer system related issues

Confidential

System Analyst

Responsibilities:

Software Implementation.
Software Installation.
System backups.
Helpdesk Technical Support and Maintenance of Systems Resources for users
Systems Setup.
Data Input and/or Migration.
Web Site Maintenance.
Resolution of Customer Complaints.
Conversion and Upgrade.
Internet Security Administration.
Troubleshoot and Resolve Computer system related issues
Help desk Technical Support and Maintenance of Systems Resources for the PTOs
Logging of customer’s complaints for adequate attention, attend to inquiries from customers and prospective customers alike via phone call, one on one contact etc.
Troubleshooting and maintaining (PTO’s) (private Telecommunication Operators) devices.
Making and sending reports of the switches monitored or worked on.

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