Systems/Network Project Engineer Resume

OBJECTIVE

I am a quality - focused IT professional with 17 years of experience as software/hardware support technician, 12 years of experience as a Network Engineer and Systems Administrator, and 6 years’ experience as a Manager/Project Manager. Proven ability to create and deliver solutions that meet corporate objectives while operating in a wide range of platforms and environments. Very effective communicator, able to explain complex processes in easy-to-understand terms. Skilled in proactive identification and resolution of critical systems and network issues.

PROFESSIONAL EXPERIENCE

Confidential

Systems/Network Project Engineer

Responsibilities:

Facilitating initial workflow and communication with customers and partners for new account setups .
Managed Azure environment’s Virtual Machines, Managed Disks, and Load Balancer for high availability network and services.
Managing processes from start to completion on Exchange migrations
Collaborating with multiple departments regarding product optimization, feature enhancements, overall service health, and reporting of feedback
Managed remaining Exchange environment for email retention and the recovery of mail for litigation.
Tested and verified procedures and troubleshoot any problems that the helpdesks reported.
Resolved connectivity issues for remote users while managing upgrades, backups, server configuration, remote mail, security, virus protection and software troubleshooting.

Confidential

Systems/Network Project Engineer

Responsibilities:

Mapped all ports on switches and servers .
Installed 5 new Cisco Catalyst 9300 series stackable switches as well as small 8port switch.
Decommissioned old switches and network gear.
Removed old and installed new ones (Ethernet and 10G Fiber). Patched everything in and tested.
Fixed phone to overhead speaker systems.

Systems/Network Project Engineer

Confidential

Responsibilities:

Server Install and upgrade projects.
Email migration projects. Legacy Exchange to O-365 migrations.
Firewall install and management for VPN access and better security.
Wireless access point installs and upgrades. Cisco Airport and Meraki AP’s.
Developed and implemented disaster backup and recovery plans. Both tape (offsite) and disk.
Basic desktop support with various application upgrades.