Confidential

Senior Systems Specialist

• The core responsibility as a Systems Specialist includes Designing platforms, installing upgrades and managing implementations. Over 15 years of expertise as a Windows Administrator in a large scale enterprise environment. My key primary function is severing as CITRIX SME for XenDesktop, XenApp, and NetScaler. I am responsible for, engineering, and leading teams that were responsible for the architecture, design, engineering testing and 3rd line support of all client's end-user desktop platform technologies including desktop and laptop hardware, Microsoft Windows operating system remote and installed , anti-virus security vulnerability patching and application packaging standards. Architecture, engineering and hand-off to Production teams of hosted Microsoft Windows desktop and application technologies in close collaboration with Enterprise Architecture, Security and compliance as well as business aligned technology functions. SQL-Server, App-V end-user application delivery MSI packaging technology, tools and delivery methods. Thin client delivery devices and supporting infrastructure tools VMWare, vSphere, ESM, CISCO storage and related technologies.
• Additional responsibilities and accomplishments include
• Managing, supporting, and making new technology system environment recommendations to customers.
• Managing the installation and operations of hardware, software, Test environments, and Proof of Concept.
• Disaster recovery design, build, implementation, and support to include all aspects of customer's environment.
• Completed Citrix APPDNA cert training and Lab-work.
• Designing, building, implementing, and maintaining production BYOD hardware and software elements. Interfacing with the communications/LAN/WAN/Wireless network supporting multiple devices.
• Active Directory Security AD management, Exchange, CITRIX, and VMWare 5.x environments.
• Reviewing and documenting existing system hardware, software, protocol elements and procedures for improvements, problem resolution, and new technology upgrades.
• Certify home grown and third party applications to run in windows 2003/2008/Win7/Win8, and Hypervisors.
• Supporting customer applications management in a W2K8/Active directory Citrix environment.
• Resolving various customer and in house issues related to Citrix, VMWARE, wireless, AD, and Printers.
• Proactively perform Citrix Farm, enterprise server health, and performance checks.
• Provided 24/7 Production support for Citrix environment, Active Directory, and Disaster Recovery.
• Configured CISCO Terminals and UCS Servers to provide thin client solutions to Business users.
• 100 Server VM support experience 15,000 plus User base across multiple domains and technologies.

Confidential

Sr Systems Analyst

My duties as an advisor included assisting and leading the design, configuration and testing of production systems for CBI, SSN, Citrix, and IFMIS projects. Developed required operational and support documentation, and transfer systems once developed and deployed as well as assisted in implementing capacity building plans for new systems. Advised leadership on hardware specification requirements for the rollout of various systems to local offices and in Iraq. Additionally I completed technical documentation including but not limited to: Perform high-level systems functional analysis, evaluation, design, integration, documentation, and implementation of complex applications, infrastructure design documentation, installation guide, IT system manual, and client required approval documents. I managed Future State System Performance Metrics, and create post-implementation application support guidelines e.g. backup procedures, application maintenance procedures and disaster recovery recommendations for business continuity.

Confidential

Infrastructure Team/Project Lead

• While working as a Team and Project lead I completed a project to Upgrade A 10 server Citrix farm to version 4.0. Managed company workstation Server infrastructure to include DELL, SAN hardware, EqualLogic Virtualization, Backup and Disaster Recovery evaluation and integration. Additionally I was responsible for nationwide workstation/server infrastructure support totaling 180 workstations/server to include but not limited to Exchange 2005 with Barracuda messaging Archiver and building an Exchange 2007 Test environment, Database support managing multiple versions of SQL Server using EM , as well as Active Directory 2003 with DNS, Dynamic Update, and NOVELL NDS. Confidential - Project Lead /Systems Administrator/Team Lead
• As the lead Senior Systems Administrator, my core responsibility was to lead and Project Manage a small team to integrate a Point of Sale and exception-based data management System with an Oracle backend on UNIX in an Active Directory environment using HP Servers. Clarifying business requirements, Windows UNIX DNS Administration, Citrix Presentation Server support and administration, VMWare, NAS and SAN storage connectivity support, as well as provide fourth level INTEL support in a Windows and HP/Blade Server Windows 2003 R-2, Active Directory environment. I lead projects with full responsibility for bottom-line factors, including short and long-range planning, design engineering such as the evaluation and a reengineering of MS SharePoint and MS Project Server. Additionally, integrating revised policies, procedures, tools, and standards into the infrastructure, Leading and supporting other business critical REVLON IT projects, departmental, and infrastructural project planning, analysis, recommending hardware/software, infrastructure, and operating system improvements and enhancements meant to reduce operating cost and increase the accuracy and productivity of IT. All were a part of my daily tasks.

Confidential

Team Lead Senior Systems Administrator

Working as a Systems Administrator/ Engineering and Implementation Lead, my core responsibility was to assure the successful project management integration and administration of Citrix Presentation Server into the infrastructure of a 8000 user base across the country. My role included but was not limited to: Engineering, Administrating the Citrix environment, Coordinating leading weekly status meetings reporting to the project Manager, Senior Management, Technical screening hiring of site support contract help. Managing project team members and all project associated task, Vendor relations Coordinating directing HW and SW solutions along with managing project impacting problems issues to their successful completion.

Confidential

Senior Systems Administrator

As a senior level Systems Administrator my responsibility was to provided operations administration and implementation support of all Windows 2K 2K3 based Intel systems in an Active Directory environment along with NOVELL systems within Biogen Idec's business computing environment and Data Center. I also provided Systems integration and level 3 4 infrastructure support for Biogen Idec's RTP manufacturing facility that included Windows 2K 2K3 Active Directory, DNS, Enterprise Backup, Citrix support, and general systems administration including but not limited to Account management, day-to-day monitoring and system maintenance of approximately 250 servers, network printer administration, as well as Site and Global backup support and Disaster Recovery support for the US/RTP, Tokyo, London, Amsterdam, Sydney, Canada and other sites around the world. I also participated in and lead projects which implemented and deployed new applications and servers into the infrastructure and worked with existing systems to fine tune configurations, Systems Bios, and various updates and system verification for FDA auditing.

Confidential

Senior Citrix/Systems Administrator Contract

As a Citrix/Win2K Systems Administrator, I was responsible for providing Systems Integration and third level support to IBM's top customers such as, US Customs Department, Internal Revenue Service, General Motors GMAC, DOW Corporation, McDonald's others. United States Customs Department Homeland Security - I validated infrastructure documentation to include but was not limited to the Windows NTx/Windows 200X Servers and Windows 2000 Professional workstations and provided Datacenter move support. DOW Corp Provided 24/7 Sr. level integration and application support in an Active Directory environment. McDonald's Corp Validated integration and infrastructure documentation and System Administrator account support. Internal Revenue Service - As the lead Citrix Administrator I directed, coordinated, and provided 24/7 third level support for the integration of a new 37 server Citrix Farm in a new Active Directory environment hosting 10,000 users nationwide.

Confidential

Senior Citrix/Windows Systems Administrator

My role at Becton Dickinson consisted of but was not limited to the implementation and administration of a new World-Wide Enterprise Citrix Server Farm, maintaining the health of the OS, servers, and providing third level support to the system and over 2500 users worldwide. I also lead the development of Enterprise Systems documentation, design, and function as well as developed maintenance, support, and security procedures for my department using DELL hardware, Windows 2000, Windows XP, and LINUX.

Confidential

Senior Windows Systems Administrator

As a Systems Administrator I managed IT projects in a Windows NT 4.x, Windows 2000, Terminal Server/CITRIX and NOVELL environment using IBM and Compaq Servers. Developing Analyzing detailed project plans, scheduling, tracking, reporting, risk analysis, cost management, documentation, variance analysis, change management, and project evaluation were my major responsibilities as a Systems Administrator. I've established and managed critical contractual relationships with customers and external vendors on multiple projects with IBM, as well as having lead design implementation teams, and developed production life cycles of multiple high level projects and technical business initiatives involving Windows 2K, NOVELL, CITRIX, Lotus Notes/Domino and GroupWise e-mail systems. I have also managed multiple inter-related projects such as a complete corporate conversion from TOKENRING to Ethernet and the implementation of an enterprise wide backup and disaster recovery system using TIVOLI Storage Manager in an enterprise SAN Storage Area Network on a dedicated Fiber/GIGABIT VLAN.

Confidential

Systems Integrator III/Engineer/Admin

At First Citizens Bank, I Lead and directed high level enterprise wide projects integrating new client server hardware and applications into the existing NT 4.x / Windows 2000, and NOVELL infrastructure including the implementation and management of a CITRIX Farm. I directed, implemented and supported operating systems upgrades from NT4x to Windows 2000 Advanced Server I was also responsible for enterprise Windows NT 4.x and Windows 2000 images on Compaq workstations and Servers in a 400 Server node and 3000 Workstations that spanned from North Carolina to Florida branches, Training Centers, and Test Labs within the Data Center. Identifying and resolving LAN/WAN network anomalies, and performance issues were a critical part of my position as well. I also served as advisor to the board on Windows NT, Windows 2000 and Network issues relating to DNS, SQL Server, DB2, Oracle 8.x, IIS, MS Exchange, PC Banking, and Internet Banking. As the Year 2000 Coordinator, I managed a project staff of 3-7 people including COMPUCOM, responsible for maintaining the Y2K certification compliance of all desktop workstations, mission critical servers and Operating Systems.