Systems Administrator Resume Phoenix, AZ - Hire IT People

SUMMARY:

Technically sophisticated IT professional with a solid history of effective project management, technical systems administration, system design and a strong financial and business management acumen. Proficient in software installation, IT contract negotiations, product qualification, and system level enhancementsStaff Training & Support / Project Management / Vendor Negotiations & Contracts / Troubleshooting & Issue Resolution / Cost Reduction

TECHNICAL PROFICIENCIES:

Systems: Microsoft Workstations/Servers: Server 2008, 2012, 2016, Windows 7, 10, Android, IOS, Hyper - V, VMware, Mitel / Nextiva VOIP.

Tools: Microsoft Office 2010, 2013, 2016 Office 365, Intune, Azure, AWS, Microsoft Active Directory, Group Policy, DNS, DHCP, WDS/MDT, WSUS. SCCM.

Hardware: HP/Dell Switches and Servers, Meraki/Fortinet Firewalls Meraki Switches/APs, VPN, WAN/LAN, TCP/IP, Switching, Cabling. Basic HTML, PowerShell.

PROFESSIONAL EXPERIENCE:

Systems Administrator

Confidential, Phoenix, AZ

Technical Scope: Azure Tenant/Office 365/Intune, in a hybrid AD environment, Nextiva VOIP Portal, Meraki Access Points and Firewalls/site-to-site VPN with split tunneling, Smart Deploy. GoldMine CRM

Responsibilities:

Implemented CyberSecurity services and troubleshoot threats in a Hybrid AD/Office 365 environment.
Renegotiated contracts with ISP/vendors resulting in savings of over $1200/month.
Updated Microsoft licensing to get additional services allowing for consolidation of software resulting in savings of $350/month.
Installed/configured new Windows Hyper-V Hosts in a Cluster with dedicated storage and new Backup solution using Unitrends Appliance and cloud backup for disaster recovery.
Improved internal service standards by strategically creating and implementing company standards and procedures.

Systems Administrator

Confidential, Phoenix, AZ

Technical Scope: SCCM Endpoint Protection, McAfee Antivirus, OS Deployment Procedures, Hardware / Software.

Responsibilities:

Provided technical support and conducted technical presentations, product demonstrations, and training.
Managed designated customer accounts for multi-faceted issues.
Managed and directed all phases of product qualification and problem report tracking.
Assisted vendor in the migration of mailboxes from on premises to office 365
Effectively worked onsite with customers on qualification, configuration, and repair.
Consolidated systems to SCCM reducing licensing costs by $200/month.
Provided detailed documentation to corporate resulting in reduction of resolution time.
Transitioned over 800 systems from McAfee Antivirus to SCCM Endpoint Protection.

Senior Systems Administrator

Confidential, Scottsdale, AZ

Technical Scope: Windows, Servers, HIPPA / URAC.

Responsibilities:

Provided technical and sales support, as well as OEM technical/engineering support.
Handled all corporate, and satellite locations concerning the management of workstations and their peripherals.
Supervised / trained helpdesk personnel on software
Assisted in the business expansion/build-out of 2 call centers and 5 remote pharmacies
Consolidated to SCCM for software licensing costs savings.
Renegotiated hardware purchases to single vendor resulting in 20% cost savings.
Played integral decision-making role in the analysis and implementation of newer technologies.
Enhanced security on Workstations and Servers to meet HIPPA/URAC Regulatory Compliance.

IT Support Specialist

Confidential, AZ

Technical Scope: UNIX, OEM tape drives/hard drives.

Responsibilities:

Directed all aspects of administration, installation, configuration, and maintenance of all systems and peripherals associated with the support department.
Served as primary contact for support of internal and external organizations/users.
Managed and maintained inventory of all systems, desktop, printers, and mobile devices.
Handled installation, configuration, administration and maintenance of Windows infrastructure.
Assisted in implementing system-level enhancements and new technologies.
Provide user support for all network applications locally on the PC and servers.

Information Technology Administrator

Confidential, Gilbert, AZ

Technical Scope: Support network WAN/LAN infrastructure and servers (AD, IIS, SQL, File Server, WSUS), Shortel VOIP System. System Administration of Windows Active Directory/Group Policy, 2008/2012 Servers.

Responsibilities:

Administration of VMWare and Nimble Storage.
Collaborated with systems architects, developers, engineers on projects and initiatives.
Managed critical embedded systems deployment, operations and project coordination
Managed backups and monitored servers for various performance improvements.
Monitored server, intrusion detection logs and network traffic for unusual or suspicious activity.
Assisted in the development, implementation, maintenance, and oversaw enforcement of IT policies.
Recommended performance enhancements, upgrades, replacements and managed the projects.

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Systems Administrator Resume

Phoenix, AZ

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